They should have a pool bar or something at the upper pool. It seems quiet in the day time after breakfast but the view is everything and we love our room. Overall good stay.
Really lovely and unike place. Really a castle or a old temple. A sightseeing in its self. Alot of nice workers, very friendly. But they did say thay had roomservice and when we tried to order roomservice they were not very accomodating and told us to come down to the resturant. And not helpful with either taxi or if you needed other things like sigaretts.
The property is run down and needs some upgrades. Breakfast was ok. Not enough info on their shuttle service to/from pier. I am sure there are better hotel choices fir the price.
Marie
เข้าพัก 1 คืน, กุมภาพันธ์ 2020
4/10 แย่
ผู้เข้าพักจริง
19 ก.พ. 2020
ผู้เข้าพักจริง
เข้าพัก 3 คืน, กุมภาพันธ์ 2020
4/10 แย่
Tiffany, Canada
เดินทางกับคู่รัก
19 ก.พ. 2020
ชื่นชอบ: พนักงานและบริการ
We must admit we were quite disappointed in our stay. The hotel architecture is beautiful and breathtaking & staff were super accommodating and friendly. However we did not sleep for 2 full nights ranging from a number of concerns. In Room A17
there were 2 cockroaches in the shower and a lizard in the planter above the bed. We called twice to front desk and they were quick to send someone down. The second attempt at 4 AM they were finally able to kill and remove the cockroaches. The guy they sent into our room admitted it could be from the holes in the walls/concrete-which made it difficult to sleep knowing that there could be more. The lizard making noises throughout the night didn’t help either. The water in room A17 does not work properly and comes out FAR too hot or too cold with no in between. We were not able to shower properly. The mattresses -as stated in other reviews- are hard and not comfy.
The third night we requested a second room which was much better, the water worked and there were no bugs. However the A/C did not work. On the remote it showed 15 but the room temperature stayed at 27 degrees throughout the night. This was the third night we didn’t sleep well at all.
After paying $16,000 THB, we feel like this stay was not worth the money, unfortunately.
We are not the type of people to ever complain and understand the climate/location of the property being prone to lots of
insects is hard to prevent. Hope this helps while booking!
Property was really unique and allows for some very beautiful views. The different pools were a nice surprise though the upper location has seen better days. The room was spacious and featured nice but expected amenities. We had a gorgeous view of the gulf. The restaurant was delicious and fairly priced.
Biggest complaint was with the bed. Our room had an extremely hard and uncomfortable bed. Neither myself nor my boyfriend had a great night of sleep because of it.
Additionally certain parts of the resort felt a little unkempt. There weren’t a lot of other guests so it had an empty/deserted feel which I found a bit unsettling, though might be ideal for others. Definitely a quieter resort on an island known for its parties.
Das Hotel ist wirklich mal etwas anders, im positiven Sinne. Der gesamte Hotelkomplex liegt im Grünen, auf einer Hanglage und ist gestaltet wie die Tempelanlagen in Angkor. Das Personal ist freundlich, die Zimmer sauber und als tägliches Workout hat man sehr viele Treppenstufen die zu bewältigen sind. Dazu kommen noch sehr schön gestaltete Pools und ein Strandabschnitt welcher nahezu verlassen ist und man dort herrlich ausspannen kann. Wir würden das Hotel jederzeit wieder buchen.
Superficially Beautiful, but lacks Comfort/Service
This was the most disappointing accommodation I stayed at in Thailand. Superficially the hotel grounds look spectacular, but many of the hotel rooms are located directly beneath the reception and common area and I could constantly hear stomping around of people above my room at all hours of the day. I could also hear a baby crying in the next door room almost as if it was in the same room as me. On my second day I called reception to request a room change since I had no peace or comfort in this type of room. The woman told me she would call me back after checking availability, but she never did. I waited in the room for nearly two hours for a response. The service from the restaurant wasn't any better. The menu was very basic (pizzas, sandwiches, and a few Thai options) but I didn't want to go out on my second night so I ordered in. The woman who delivered showed up coughing all over my tray of food and the food tasted very badly. Then the next day my stomach became sick and I had food poisoning for the next 3-4 days. I couldn't believe the amount I paid for this hotel in relation to the quality received. Big mistake. Hotel was also much further from the Haad Rin town than I had thought, turning out to be a 15-20min walk.
Bradley
เข้าพัก 2 คืน, มกราคม 2020
8/10 ดี
JMG, FRANCE
เดินทางกับคู่รัก
13 ม.ค. 2020
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Propreté moyenne dans la salle de bain il y avait des cafards