This is the worst place I’ve ever stayed & it’s not even close. There were roaches & flys in the room, the sheets were stained, mold in the bathroom, & overall an ick feeling. When I went to my car there was a rat by the door. I couldn’t even believe it. I ended up staying most of the time at my friend’s hotel.
Clean room, check in staff was wonderful, great water pressure when showering. Only downside was that the ice machine was broken and there was no breakfast like it was advertised on the website.
A dump! Peeling paint, the room smelled stale, slovenly person at the front desk, bugs in the room , dirty furniture, and no continental breakfast as they had advertised. Further, they absolutely refused to print out a bill detailing the charges.
The pictures of this property must be very old. It looks nothing like this. The rooms smelled terrible. The pillow cases and sheets were stained brown, the room furniture had what looked like black grease on them. I walked in and walked right back out. I wouldn't sleep there if it was free.
The floor was sticky, it smelled like an ashtray despite being a non smoking room, they was a dirty qtip sick to the wall. No bedbugs that we could see but slept on top of the sheets because we were too scared of getting under them.
Dirty and poor condion. Floors were filthy Towels and sheets were yellowed and stained burn holes in bedsheets. Mold and dirty tub. Faucet not working. Smelled of smoking.
Clerk was very nice and refunded our money and we went to another place
Yeah my whole stay and everything is messed up between hotels.com and a licano Lodge. Screwing me over and not trying to help anything or fix anything. Basically charged me double for a room pay for a room. I didn't even get to stay in. y'all customer service? People want to hang up on me 4 Times