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"Lovely quirky room in a lovely pub in a quiet location food was lovely clean room I did think the check in service could be a little more professional has we were given wrong keys to our room. The only downside was the WiFi in the room it didn’t work and you don’t get a phone signal, taxis are must if you plan to explore walking isn’t an option due to location. "

"Wonderful location, comfortable stay"

"Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

"We had a lovely 2 day break at the Park Head Hotel. Everyone was so welcoming and friendly. Breakfast and dinner were delicious and top quality. Our dog, Tilly was well looked after too. Barnard castle and the surrounding area are beautiful with some great walks along the river."

"Very helpful staff. Lovely location. Perfect for what we needed."

"Great hotel with lots of activities for the kids. Gym was huge with lots of equipment and classes. We had a family suite which was huge with separate bedrooms for kids and adults. Only small let downs were the shower pressure being terrible, hotel was super hot even though it wasn’t a warm day, but the did provide us with fans. Breakfast had a great selection but gluten free options ran out quickly and weren’t replaced."

"Lovely staff, thank you gfo"

"We always stay here when visiting family in the area. The hotel is well maintained and the staff are lovely. Plenty of parking. Three Mile bar next door for drinks. Bus stop outside taking you up to the High Street or into Town. Nothing negative to say."

"very good sleep and stay"

"The entrance to check in was not obvious from the outside when we arrived and the hotel is isolated in its location. However, staff were friendly, the room was clean and comfortable and the breakfast was good."

"Clean room! Great value for money and the young lad on the afternoon shifts was very helpful 🙏"

"Very dated "

"Great breakfast in room "

"For the last 2 times we were checked in by a staff member who was not customer service or caring at all!! Very cold and not willing to help in any way. The first time we had 4 suitcases to take to our room and outside the hotel there was an airport trolley. My husband loaded it and as we passed the desk were told we couldn’t take it to the room. We had planned to bring it straight back down stairs. The second time my husband booked the room for me and didn’t realise it was in his name. She...

"The Gentleman working at reception was so kind, helpful, funny and responsive - plus the room was great and comfortable. "

"Beautiful room and very dog friendly excellent hospitality from George and staff, food was great breakfast cooked to order and high quality. Look forward to returning in the future "

"The room was really warm even after adjusting the thermostat. Price of meals and drinks were fair. The staff great."

"The staff were very helpful and the food was delicious Good value for money "

"Nice hotel with friendly staff Busy pub & restaurant- great breakfast included in the cost of the stay Beautiful village with lots of history Lots of dogs staying & visiting with diners No lift (elevator) but they carried my bags up the stairs for me so that wasn't an issue They give you a key to the outer door so if you're out late (like I was for a wedding in a nearby location), you just hold a key fob to the door & you have 24 hour access They kept my bags free of charge so I could stroll...