โรงแรมใกล้ไร่องุ่น Klingshirn, คลีฟแลนด์

"First we arrived and noone at desk. After about 10 minutes she came walking in from the parking lot where she had just git back from getting food. No problem we all have to eat. After a snippy discussion about if we had a reservation she checked us in. Walked into our room and it was so disgusting, it smelled so bad like piss it was nauseating. So i sprayed with room spray.The beds were so hard The floor would have befn more comfortable. But we were only there for the night. Thank god. The...

"The room felt dated and smelled bad. The furniture and carpet were old, the drapes were falling off, and the surfaces felt sticky. The room doesn’t look like it’s been thoroughly cleaned."

"Great place to stay."

"Clean, best breakfast I have had in a hotel in a long time only thing the hot tub was out of order but the pool was beautiful even had a little kiddo section. Overall I had a great relaxing weekend and will definitely would go again."

"My room had a row of half-full glasses outside the door. There was someone’s shower cap bonnet left in the bathroom and the shampoo and conditioner bottles were half used. There were no sheets on the bed, only comforter to skin. The air conditioning was the loudest unit I’ve ever heard. They were charging $12 for the breakfast. The pool was incredibly murky. The mattresses were undoubtedly original to the hotel. I could feel every spring. The hotel is cheap for a reason. When I was going to my...

"Easy in and out."

"I’ve stayed here multiple times in the past few years and usually it is a good experience. I was disappointed with our recent stay. The room was clean but we did not have our room cleaned the entire time. I understand that rooms are cleaned every other day but our room was not cleaned on our 2nd day. We had to call for basics like towels and Kleenex etc. Also the hotel is starting to show its age. For instance, elevator buttons on 5th floor had tape holding it to the wall. Finally I...

"This was my first time visiting Ohio and I could not have chosen a better place to stay. The room was incredible, spacious and had everything I needed. It’s a short drive to Westlake for shopping and additional food options. It’s quiet and close to the interstate but not so close that you can hear traffic. I was a solo female traveler this trip and safety is always a priority when I’m traveling alone, I felt safe the entire time and hotel staff were so sweet and remembered that I was solo and...

"Hotel is dated but not bad. Staff was nice friendly lady at the front counter. Weird smell in the lobby but not too bad. Took the elevator to the second floor where our room was and when the doors opened I was taken back by the suffocating smell of cigarettes and fried chicken. If we stayed two nights I probably would have picked up a can of febreeze and left it for them. Our room wasn’t bad, the couch was taped together and there was still a stale chicken/cigarette smell but it was manageable....

"Great staff. Very nice. Room was very clean. Rooms have a fridge and microwave. Breakfast included fruit and yogurt."

"Th you g lady working the desk was wonderful. But the first room I was given was … the worst thing I could imagine. The door lock was busted off, the smoke detector was detached and resting on the table with wires protruding from the walls. The bed sheets were covered in various bugs and hairs. There were lines of dust imprinted on the sheets, in the pattern of the mattress topper. I went to please ask for a refund and I would just keep driving down the road. She offered me a different room,...

"Very quiet and peaceful. The room was clean and all the staff are friendly and helpful. I would definitely stay again"

"The place was very dirty worst place a have ever stayed in bad bad bad place needs to be bulldozed!!!"

"Staff can be so rude "

"Jim was working at the front desk. I had a problem with my car, and he stayed after work to help me out. So thoughtful. Thank you so much!"

"This was a good hotel. It was clean,the beds were comfortable and the temperature control was great. Often times in hotels we spend the evenings trying to adjust the temperature since it seems to fluctuate between too cool and uncomfortably warm no matter what the themostate is set on. This wasn't a problem here. the temperature stayed where we set it the whole 4 days we were there. The staff was very friendly and helpful from the ones at the desk to the ones cleaning the rooms. Everyone...

"Linoleum floors in our room. Red stains on the bedspread. Brown stains on the bed sheets. The room was shabby and not well cleaned"

"Desk clerk was very helpful and supplied extra pillows when requested. Room quiet and comfortable. The TV channel guide was missing and I did not receive my wake-up call, but I had set my alarm on my phone just in case. Shuttle was great!"

"Bad customer service "