We were left to find a bungalow by ourself during 7:00pm that was a night time.
We booked beach front bungalow but got "bungalow front bungalow" then walked back to the concierge and they explained that room is in the beach front zone. However, they changed a real beach front bungalow for us.
Room were not clean, sticky and sandy floor, towels are very old with lots of stains and becoming brown towels.