"This hotel is truly like stepping into another world. The service is impeccable, the room we had was gorgeous and superbly clean. We were lucky enough to have a private onsen with very clean water at the perfect temperature on a lovely little lanai.
All of the staff are very friendly and professional and the food is fantastic as well. Highly recommend if you’re looking for a touch of classic Japan in Kyoto!"
"Kenji was a very nice host and his "guest house English" speaking was wonderful!! It is a perfect location if you are looking to wake up early and walk to the bamboo forest, you can be one of the first people there. Kenji also gave us recommendations of places to visit in the area that you otherwise may not have known about. "
"A great ryokan with very friendly staff. The Japanese breakfast was the best we had in Japan! Our room was nice, clean, and had an amazing view. Great location! "
"Our stay at the GrandWest Arashiyama was exceptional. The room was spacious and clean, reception was incredibly helpful, and the location was quiet and idyllic. During our stay we made the most of the amenities including free refreshments, a washing/drying machine, and a cute cafe situated just downstairs from the hotel entrance. Our stay here was easily one of the best parts of our trip to Japan and I highly encourage those visiting Arashiyama to consider this hotel!"
"Close to bamboo forest, being first time in Japan, the meaning of adults only is different than at resorts, but l was surprised by the comfort and the shuttle service provided. And the breakfast sandwiches were delicious. "
