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"Great location, clean, friendly"

"Lovely spacious room, good breakfast and the swimming pool was an added bonus"

"Excellent staff and the room was clean. We had a wonderful stay and would definitely recommend it to others. "

"Clean room, nice staff and good amenities to n a nice setting "

"I booked the Lakes hotel for my husband’s birthday. I requested a surprise package which included balloons and confectionary. We had a complimentary upgrade to the Windermere suite as this made it even more special for my husband and he was really over the moon with the views. From start to finish the staff were welcoming, kind and really helpful. On arrival, Mali one of the receptionist gave us a tour of the hotel. Mark showed us to our room and showed us how to use the hot tub etc. We enjoyed the using spa facilities and we also dined in one of the hotel restaurants called Mizumi. The food was lovely and staff were helpful. Thank you for this amazing stay, it was amazing!"

"Lovely greeting on arrival. Parking on the doorstep which is a bonus being in the centre of Kendal. Check in was simple having already completed the online form. Facilities available were explained to us and we headed up to our room. We were a little cross with ourselves for not bringing our swimming costumes!! Room was spotless and lovely and warm. Bathroom was also clean. Love the fact that in the bathroom they have a note saying if you’ve forgotten toothpaste/brish/razors etc they have them at reception, simple but brilliant should you need. We had a great view of the river from our room, we couldn’t have asked for more. We didn’t eat or drink here but the bistro looked beautiful and inviting. Whilst the rooms aren’t super modern, they are comfy, clean and the staff are brilliant. We will choose to book here again when we head up to Kendal. In a perfect location for walking into town to explore the area. Many thanks "

"Omg where do I start! This hotel is amazing. So clean so friendly. The staff are amazing. Nothing is too much. I brought my partner here to propose to her. There is a beautiful little cabin that they decorate and you can add stuff like chocolate covered strawberries, which are to die for. Also added a bottle of Prosecco which is in an ice bucket and placed just before the time you agree to use it from. A really big shout out to Alessandro who phoned me personally when I had emailed about what I was planning and he made the arrangements so smooth and hassle free. Also to Charlotte who put a note to not mention the cabin on check in. Alessandro and Charlotte were there on check in and made it so hassle free. They are an assets to this beautiful hotel and we will definitely be returning in the future. Thank you so much. "

"Amazing "

"The room was amazing and the view was spectacular. The staff were very friendly and the spar was great. Really enjoyed our 2 day stay and will definitely be back this year. "