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"Why this is only 3 star is baffling, a 5 star all day long"

"Poor cleaning. Poor breakfast. Staff nice but a poor experience"

"Rooms and inn itself were great. Service at dinner was extremely slow to the point where we had to flag down a different staff member every time we needed something basic like getting water, ordering dessert, or even paying our bill. The restaurant also had the most uncomfortable restaurant chairs ever. Definitely not what we were hoping for after a long hard day of hiking up and down Conic Hill. It literally hurt more to sit than stand"

"Great stay well looked after, fabulous views, good food and quite a few places to walk. Staff were very friendly."

"Such a lovely place to stay."

"Beautiful quiet room Great service Charming location. "

"The accommodation is a traditional scottish hotel and pub. Perfect for a stop over."

"The room could definitely do with a makeover. Very tired looking and slightly shabby. The breakfast, however was good and the staff friendly and helpful"

"Bon hotel pour débuter le loch lomond Chambre propre et spacieuse. Endroit calme avec grand parking Attention à votre arrivée, les références expedia ne fonctionnent pas pour récupérer la carte, il faut qu il y ait quelqu'un de présent"

"Lovely breakfast and dinner"

"budget hotel ,mainly coach parties "

"Nice breakfast, The property looks the same as it did 5 years ago and has lost that cosy feel. It needs a little TLC and it seems to have lost the ‘Scottish roots’ Staff are very polite but wouldn’t say friendly with almost a passive agressive attitude. "

"I just wanted a simple hotel to come back to after driving all day. No remote for tv, forgot to ask in the morning before leaving for my day trip. Got in late, managed to get Tv on and on a channel, but next night there was a Samsung update message that required the remote. then went for a shower…nearly got severe burns from the tankless water heater as it doesn’t seem to work properly (hot is cold, and apparently cold is hot and extremely dangerously hot. Nowhere to escape to as the shower is...

"Breakfast Staff"

"Spa garden rooms were beautiful and the staff were amazing. Dinning is not fast so leave enough time."

"Lovely, friendly hotel. Great value for money. Excellent bar. Entertainment. Breakfast was a good selection. Nice setting."

"Nice experience all around The breakfast was included and was delicious"

"Great value for money, room had everything we needed. Staff were very helpful and made us feel so welcome."