This place was very very very disgusting ,awful should be shot down. What they advertise is a lie lies nothing was true at all i checked in the first day and checked out the next day. I had to check into another hotel can u believe that and to make matters worse I reached out to Expedia and they did absolutely nothing but try to offer me a 100 key pass can you believe that. I reached out to Klarna and they doing their investigation about the matter. That place is a u know what!!!!.
When I took a taxi and reached the Pogas suites for check in There was nobody and I called the owner he said the property is under renovation and I asked for refund he told me contact to the Expedia . I paid the extra for the another to stay and find a room. Please kindly refund my amount. Thanks.
When I arrived I was told by the owner that he didn't receive an update from Expedia because his internet isn't working properly. After standing there for a while, he called me back and said that if I could wait 1 hr, he would give me a room for the night. Bear in mind I paid for 2 nights but he said Expedia didn't charge the right amount. I sent him my receipt and then told him I need my 2 nights. He stuck to the 1 one night offer and 1hr wait. After that, he called again saying I should go to a different hotel and have them call him when I got there. After he realized that I was at the new hotel and I called him, radio silenced afterwards. I don't think Expedia is yet to get through to him to confirm that I didn't stay at the hotel. But I am yet to get my money back from Expedia