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"Was good"

"Had a very nice 2-night stay at Loch Long Hotel with my daughter and grandson. On arrival the reception area is very bright, modern and welcoming. The man on reception is extremely polite. After reading some really negative reviews I wasn't expecting much but was more than pleasantly surprised by how nice it actually is. We stayed in the family room, which is small but adequately eqipped with a double and single bed and bath. The room was lovely and warm,bedding was very clean and the hot water...

"Marks on wall and duvet. Check in was not good"

"Gorgeous setting, helpful staff, excellent food. Only complaint is that we had to sit outside in the rain waiting to check in. Webpage says the lounge is available to guests who arrive before 4:00 pm check in time. "

"Location. Your within walking distance of the town, train station if you require. "

"It’s alright. It’s just no public transportation nearby. Have to take taxi"

"Stayed overnight and had prepaid for breakfast. Went down when breakfast opened but there were many students staying and had formed a queue around the dining room. We didn't have time to wait as had to catch a particular ferry. Told receptionist when we checked out and was told "they paid too". Not impressed at customer service."

"Happy with the place and would stay again "

"Overall, poor standard of accommodation for £140 per night. Cleanliness and maintenance standards were very low. Had to ask for a move of room as couldnt even open the windows in our room. 2nd room was marginally better, st least we could get some fresh air!"

"The bed room was clean and tidy The breakfast was ok. Staff wasok nice to talk to We had good weather Plenty of space for parking "

"Our room was clean and had tea/ coffee making facilities. Toiletries were also provided. The view out our window was of the castle. Good location. Hotel requires some updating and there are a few stairs to the rooms. "

"Yes to both. Room very clean. Staff friendly. We have two concerns. The main one was that the lift wasn't working and none of the rooms were on the ground, or first, floor. We weren't warned of this beforehand. There were also steps outside down to get to the hotel part and up to get to the restaurant part. Also, we found the room very very hot overnight and couldn't do anything about it. Otherwise fine."

"Beautiful and spacious room. "

"This was our favourite stay during our road trip around west Scotland The staff were incredibly polite and kind natured The food was amazing ( large portions ) The decor is quirky and charming We stayed in what I could better describe as an apartment more so than a room- stone floors and lovely and clean The staff recommended a walk for us with the kids and it was perfect, alongside the loch, to beaches with incredible views Very nice place indeed "

"A lovely find in a beautiful spot. "

"No cooked breakfast when I was supposed to get an English breakfast "

"Had a wonderful stay as always"