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"Room and all hotel was very clean and food smell. Beds are comfortable and staff was awesome ."

"The biggest reasons for my poor review were that they did not ever clean the room while we were there, despite being asked and that much of what was promised online (rooftop, lobby lounge, satellite tv) were not actually provided. Other than breakfast, it is a bare-basics place. Clean room to start with, not much more."

"Great experience all around. The staff was exceptional, the room service was fantastic, and the rooms were absolutely beautiful. The fact that it’s right next to Petra makes it incredibly convenient and adds even more to the overall experience."

"Our stay at Petra Heart Hotel has been amazing! The room is clean, comfortable and updated. The beds are super comfortable. It is close to many restaurants within walking distance. The hotel comes with free breakfast which were all tasty. Most of all, it’s within 5 minute drive to Petra Visitor Center. The hotel Manager, Narati, has been very helpful who gave useful tips visiting Petra as well as restaurants recommendations. He’s very friendly and always willing to help to make your stay comfortable. The hotel is an excellent value for your money! "

"Almost like a heaven."

"I had a wonderful stay at this beautiful hotel. The staff were absolutely great - welcoming, attentive and always ready to help with anything I needed. Their kindness really made the experience even better. The hotel itself is stunning, with breathtaking views and unforgettable sunsets - pure magic in the evening. I am a sunset lover and watching the sunset from the balcony was simply incredible. My room was spacious, clean and beautifully decorated. The bed was super comfortable, perfect for resting after a long day exploring Petra. The location is ideal, very close to the Petra Visitor Center, which makes it perfect for an early bird visit before the crowds arrive. Overall, it was an amazing stay, and I would definitely come back."

"Clean rooms and close to Petra attraction"

"Very close to the bus terminal/ Petra entrance 5 minute walk . Location was 100% "

" This status is a 5 because the staff was superb. They answered my questions timely ahead of my visit and made sure I had a good time. I’m fully aware of the location, and this is not the Ritz. It met my expectations for the night. It’s glamping. I had an issue with WiFi and the Internet. I’m sure had I said something, it would have been resolved, but I was too tired from my walk around Petra and the Treasury. It’s was a good stay. Thank You. I would visit again. "