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"Spotless rooms and excellent staff"

"The room was not clean. There was a stain on the bedspread. Outside on the balcony, the armchair was torn and there was no cover for it, so I couldn’t sit on it. The chairs outside were also very dirty, and there was a terrible smell on the balcony. The table outside was broken. Inside, there was also a problem with the toilet—every time I used it and came out, water would be left all over the floor."

"I like it"

"We are visiting from New York to Dubai, and jumped to lebanon for a few days and stayed at 1808 Laklouk for two nights. IT WAS AMAZING! 1- The friendliness and warmth is real and honest and impossible to miss. You get everything that 6 star hotels try to create: personal, special attention and genuine humanity. 2- The place is GORGEOUS. The house is a piece of art, the landscaping is impeccable, the mountains and the apple trees next door and nature and small villages are breathtaking. 3- The...

"Great stay at the hotel. Everything was perfect. "

"Great"

"1"

"Very friendly, the food are awesome Very welcoming "

"I REFUSED to check in that terrible offered “room that I booked through Expedia, a room package with airfare. When I arrived after long and exhausting flights, I was offered a “Cabin room” which is a room with no windows, not even one, not even a tiny one …!!! The kind check in clerk did his best to offer me another room, but the restaurant exhaust was right at my room level, and for a big difference in cost. No other room was available that night. Expedia miss led me into that booking, the...

"Very well appointed hotel, with excellent staff service, in an excellent location. "

"Nice place, great staff "

"Das Zimmer war sauber und gut ausgestattet. Man hat sich sofort wohlgefühlt. Das Personal war sehr freundlich, hilfsbereit und professionell."

"Everything was good, excellent service, cleanliness and nice atmosphere."