Centara hotels in Khao Thong

"We stayed here twice, the first 2 night stay was great, this one night stay not as good. I've already reviewed our first stay and everything was great. This time it was down to the room which was in need of a bit of updating, but the worst thing was it's proximity to the sewerage system. We were only staying one night with a very early start to go to the airport. The room smelled 'drainy' when we walked in which the housekeeping staff had tried to mask with a room spray. the balcony which overlooked the pool didn't smell, but the wafts from outside the door side were awful. We should have asked to change room, but I hadn't booked this last night until fairly late on and I think the hotel was probably fully booked. Its a convenient stay for the beginning or end of your trip for good access to Krabi airport and everything else about the hotel and staff was good, but if you're given a room in the 6 block (our room was 6212) then ask to change, because we could smell drains all night in the room!"

"Staff very inattentive. No interaction. Mess left for ages by pools. "

"Great Hotel, great for families. Close to everything. Great selection for breakfast "

"Pool area was taken nearly the hole day with towels… on chair. When we tried it, someone took it away😅😅 Breakfast area was too hard chair ant a little hot in the food area 梁 but ALL the staff was the beauty people and nice❤️"

"I thoroughly enjoyed my stay here, (almost) everything was great we did some run-in situations with communication issues with the staff and it wasn't between us it miscommunication with each other. There were a few times during our 4 day stay here that we were told one thing and ultimately that wasn't correct and we were brought back to be told something else and vise vera. It was a minor inconvenience until the last day that we almost missed our boat because nobody was on the same page. "

"Great location about 10 min walk to beach. Room was clean and pool was nice with poolside bar and happy hour. "

"Breakfast was fine"

"Excellent hotel and great staff"

"The room was very basic but all in all it was ok. The bathroom, however, was another story. The shower head holder was broken and didn't hold the shower head up, the water didn't drain, so we were standing in inches of dirty water when showering. No shower curtain or any type of partition so there was water everywhere after showering. The bathroom alone made the whole experience quite gross. The balcony door didn't lock and the curtain holder was broken, which made it hard to open and close. There was a constant bad smell in the room, like blocked drain, which might explain the shower not draining properly. If we needed anything (water, toilet paper), we were told we had to wait until 3pm the next day. The staff were not as friendly and welcoming as we are used to in Thailand, we haven't had this disappointing level of service before so we understand it's not typical for Thailand. On the plus side, the breakfast was good, Palm, the tour guy, was really nice and helped us organise a boat trip and the outdoor aesthetic is very nice. We will not be returning to this hotel unfortunately. "