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"Wonderful staff and amenities! We really enjoyed our stay here!"

"This property is beautiful. The bed was so incredibly comfortable and we loved our stay! The bathroom was huge and we loved that there were bunk beds for the kids. We wished we could have stayed more than 1 night here! The small kitchen was really nice as well."

"The property overall was clean and nice as far as appearance goes, unfortunately that's where it stops. We were in a room that had NO windows, basically a cave with no natural light. Im not sure if all the rooms are like this, but certainly it was not mentioned while we were picking our room. The furniture in the room if you can call it that, was awkward and uncomfortable and not conducive to being able to enjoy some down time or relaxation. The noise was RIDICULOUS. We were on the...

"The reason we picked this hotel was because the expedia listing said it provided an airport shuttle. When we got to Boston and and called for the shuttle they said they do not provide an airport shuttle and we have to take a cab or uber. Everything else with this hotel (room, staff, food) was fine. But the false advertising made us make a false choice."

"There are different sections of this establishment. Some sections are nicer than others. I have stayed at different sessions and it really depends on which section you stay at as to how nice it is."

"Nice place. Quiet and peaceful. Comfy beds. Cooking facilities were coffee machine, microwave and fridge. Pool was heated and clean. Breakfast was basic , continental. No hot items. Friendly, helpful staff. Supermarket and liquor store 5 minutes walk away. Nice view of the coast. Gloucester was a 20 mins walk away."

"The staff was nice, and when I first walked into the lobby it was beautiful. The room however was outdated, walls were gross, musty smell, and the beds were super uncomfortable. I will say the bed and bathroom were clean, just needs to be updated."

"Lovely room in a historic house downtown Rockport. Close to the headlands, shops, restaurants, beaches, and theater. Friendly professional staff, clean rooms beautifully decorated, quiet & relaxing. On site parking made the visit completely stress free. Will be back soon !"

"Everything was good except for the location do the room. I could hear the traffic even with ear plugs in."

"The hotel needs a facelift. It is very old, smelt bad due to old carpet. We tried to open the window for fresh air but we could not. Lucky that we stayed only one night as layover for our early flight next morning. We would not come back to this hotel."

"A"

"Very friendly helpful staff. Super clean rooms. Beautifully remodeled rooms. Close to train station. Causeway Restaurant close, best clam chowder!"

"It was great!!"

"Generally ok. Hotel seemed low on resources. Check in closes after 6pm and no one on site; it felt deserted. That said, we were welcomed with very a friendly, informed, efficient front of house - coffee tea and water available. Apparently, the hotel has changed hands and has new management - no breakfast available. We complained - we were grateful for a generous refund. That said, photos of the breakfast on hotel website and Expedia reviews of excellent breakfast are irrelevant. We are very...

"It was peaceful with a friendly staff. Room could use some updating."

"Wifi didnt work all the time, which was annoying. Amenities were good. Great location."

"This is a great modern, clean and well functioning hotel. It is located right on the Essex street pedestrian way and is located right in the middle of the tourist area (an assets for some travelers and a detraction for some others). I’ve stayed here twice as a solo business traveler. The micro rooms have been great for me."

"Clean, quiet, perfect accommodations!"