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"The room was clean at arrival but not thoroughly cleaned. Nor was it cleaned every day. We had to ask for facecloths and refrigerators, which should be a common amenity. The refrigerator did nothing for the food stored in it. The frig maybe kept food a bit above room temperature. My stored strawberries began to mold within four days. Asked to reheat a food item because the rooms did not have microwave ovens, and the staff declined. There was a kitchen at this hotel yet refused to heat a dish bought elsewhere. Don't expect staff to go out of their way to provide the expected service common to US hotels---it's not happening. The purchased breakfast food was less than room temperature at 0630 when the eating area opened. I don't know how that is possible. With the heated lamps are surface, if you did not place the food on your plate immediately after the cook placed it on display for consumption, the food got cold. Pancakes cold, waffles cold, eggs, cold, etc. No cream (only milk) for coffee. The cream is in the packets they place in your room with the freeze-dried coffee packet. The cookies they place in the rooms daily was a nice touch. Fee for parking is required adding to the cost of the stay. No street parking nearby. Lastly, my associate purchase dinner (a steak). It was laughable. The steak was thin, larger than the size of a credit card, yet shorter than the length of a standard cell phone. A nearby Wendy's would have done the instead. Enjoy!"

"Staff were very polite, ample parking available, late check in was easy, breakfast nice and hot, bed not very comfortable, could be better."

"Welcoming staff, good clean room with lovely toiletries supplied. Room was a great size but had to unplug the tablet thing in order to boil the kettle. Excellent breakfast and the maitre de was fantastic. Our grumbles were: why charge for a car park which isn’t near anything in particular, and not advise of charge when booking (Hotels.com) also were unable to get subtitles on the tv as the remote did not have a “red” button (no red, yellow, green or blue) to press as indicted on screen, which is not very inclusive for guests with hearing loss."

"Beautiful hotel in a lovely part of. Leicester very helpful and friendly staff with a delicous breakfast"

"The building has an extensive history and is an architectural marvel. The room was spacious and well appointed. Dinner was exquisite. The grounds were immaculately kept and the surrounding land was a picture of pastoral beauty. The pool and sauna were relaxing and we had them all to ourselves. It was a wonderful place to celebrate our anniversary."

"Good hotel in great location. Lovely room with a en-suite shower. Room had all the amenities and plenty of towels. The staff were very friendly and very helpful. Breakfast was great too!"

"It was very nice good to get away and nice to go different places and to meet nice people long the way"

"Really lovely experience from start to finish—kind and courteous staff and nice, clean, comfortable rooms. Beautiful hotel as well!"

"lovely clean hotel, but be warned parking is expensive like a lot of hotels"