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"Not what I expected for the cost. More like a bed and breakfast. Would not use again"

"The general condition of the hotel is poor, old, tired and a bit scruffy. The rooms just about fit the bill, but the bathrooms are very small. The general condition of the hotel is not good, the corridors are grotty and the floor is uneven. The staff are hit n miss, the cleaning ladies were friendly enough the night shift staff were completely incompetent, and don't expect room service, I had to order in a pizza!! It may have been because it was late, but they declined to provide even a...

"It was super clean, great food and had everything we needed"

"The inn was okay and the staff were nice. Couldn’t sleep though which is the point of a hotel. Had a road facing room and could hear every single car as it sped by. Torture. The shower was also maybe the worst I’ve had in the last 5 years of constant travel. Felt like someone held a pinched hose over me and there was no water pressure at off peak shower times. "

"Avoid room 11! No Wi-Fi or phone signal whatsoever"

"Lovely stay friendly staff excellent food and amenities"

"Beautiful well maintained B&B. Great directions, instructions and information. Good sleep in quiet place followed by excellent breakfast. Will return."

"​⭐⭐⭐⭐⭐ Second to None! ​We had an absolutely flawless stay from start to finish. Claire was incredibly helpful, welcoming us warmly and taking us to our lovely, spotlessly clean room. ​The entire staff were amazing. The chef served up a spectacular breakfast that surpassed all expectations. The hotel itself is beautiful, set in a fabulous village with a wonderful pub atmosphere. ​Thank you to the whole team for making us feel so welcome—this is a truly great place to stay, and we highly...

"Parking on site was great. lovely pub very close by, owners very friendly and helpful. "

"Modern Clean Pleasant. Rooms very comfortable. Food most excellent. Staff first class It was my birthday so there were one or two personal touches too!!"

"Loved the two lounges nice restaurants but the clientele were more the retirement type and the background music was too old and annoying for younger people and I'm 63 ."

"The team at the Royal Oak were fantastic from check in to check out. Freshly cooked tasty breakfast every morning and would definitely reccommend the sunday roast which was delicious. The team were very friendly and helpful throughout. The location was absolutely perfect!"

"Great stay very pleasant "

"Personal choice but didn't like the evening menu choices and breakfast was good if poached eggs were cooked better. Mine still had the clear egg slime on them. Staff were brilliant even down to the housekeeping. Room we had was really lovely, modern and a good size. Lots of space in bathroom and a great shower. Free parking was a real bonus. Really enjoyed our weeks stay at golden fleece hotel"

"On site parking was a bonus and the atmosphere . Very quiet and restful stay,and easy to find."

"All the staff were great really friendly and accommodating, rooms showing there age carpet wearing and bathroom small and tired"

"Spacious family room, cracking location. We ate an evening meal and breakfast and both were delicious. Staff are absolutely lovely, welcoming and cheerful. We cant wait to stay again."

"The stay here was bought for us as a gift. It was such a thoughtful gift as we had 2 wonderful days / nights in the beautiful village of Helmsley. The heated pool was a real delight as was the use of the spa facilities. "