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"The place hadn't been cleaned, or it was done poorly. Only half a roll of toilet paper. Window winder broken, no fly screens and no air conditioning so mozzies were a problem."

"Great location and love the shuttle to the airport. Dinner on site made things easy."

"Everything and everyone was fantastic. Thank you!"

"The room is excellent, clean, microwave, bed is comfortable and especially bathroom is really good! Staff are very friendly and look after me very well! Always come back to Ciloms hotel and very recommended! "

"Amazing smell in the lobby, room was small but super cute and comfy. Clean, beautiful and staff were very nice. Breaky was tasty. "

"Great hotel and staff were very friendly "

"What a really nice room! Spotless. Really nice staff. Lovely breakfast buffet. Easy shuttle back to the airport in the morning. We were dropping off a rental car and swung by the hotel first and parked in the underground parking. They validated our parking ticket so we could park for free for about 20 minutes to check in and drop off our luggage before going back to take the car to the drop off point. Then we walked back from the terminal to the hotel, which was fine but a little confusing...

"Having construction near the hotel."

"Yes, the room was spotless; looking fresh and new. Spacious and well equipped; huge TV and comfortable bed with smooth sheets. In fact, the whole hotel took the appearance of somewhere normally priced well above what I paid. Lastly, the hotel staff had the courtesy and initiative to call me.afyer I had left a phone charger in the room; which I was able to collect."

"It was lovely and clean. The staff were very welcoming when we arrived."

"Clean, modern room. Friendly staff "

"Excellent location, comfortable bed, large room , helpful staff and delicious breakfast."

"깨끗한 객실, 친절하고 책임감있는 직원"

"Location, clean room"

"We loved our stay at The Lyall. The room was stylish and generous - and very clean! The staff were welcoming and always helpful during our stay. And the location of the hotel was perfect, just off the shops and cafes of Toorak Rd. The only thing we missed at The Lyall was a gym."

"Clean room, breakfast was great! Staff were amazing. "

"Great customer service and friendly staff. Highly recommended "

"Very nice hotel that you can walk to from the airport. The rooms are spacious and luxurious. Great for longer layovers or being close to the airport for an early morning flight. I’ve stayed at 3 different ParkRoyal hotels and they are always reliable, nice accommodations."

"Clean room & convienence close to meeting "