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"When we arrived at out suite all the windows were open, which was odd as it was 27 degrees outside. The unit would only warm to 64 degrees so the front desk attendant brought us a space heater which did help. As the windows were closed a horrible odor began to appear. I went to the front desk the next morning and told them about the odor (which obviously they knew since the windows were up when we arrived), it had to be coming from the septic system. I was told there were no other rooms to...

"The shower had not been cleaned when we arrived. The shower had hair and a used soap bar. I booked the two rooms the morning of. The manager would not refund my money because he claims he could have rented the rooms to someone else even the lodge was pretty empty when I was there. I did not stay there."

"This was a very frustrating experience. Rented a teepee, which was stated to have wooden decking around. Got there and it was not, there was no bottom in the teepees. Just dirt and weeds, yes weeds with our cots thrown on top. We left and had to scramble to find other lodging. Contacted the resort with no responding. Do not waste your money"

"Staff was accommodating when modifying the reservation to add a night. Beds were not changed. Had to ask for additional coffee for the room. "

"Strongly recommend this place to stay for a night if you plan a trip to Yellowstone and Grand Teton. We spent three nights at Yellowstone and one night here. This hotel is no doubt the best! You can feel that the staff and management try their best to provide a pleasant experience for their guests. We love the cottage room. The room is spacious with two sinks (inside and outside the bathroom). It also provides outdoor porch to chill. You can park your car outside. Your cottage room. The wifi...

"The location is spectacular. The staff was friendly. There are no phones in the rooms and no cell service. We did have WiFi. About 2 bars. You have to walk up to the restaurant for ice. The first room has somebody’s ski gear piled in front of the door and none of the outlets in the room worked. They moved us to a different room. Everything worked however the light switch was missing the cover plate."

"A great little cabin right next to Jackson lake. Easy walking distance to the lake, small store, and trails. My only issue was the heater in the cabin sounds like a dryer all night so the first nights sleep wasn't easy. I recommend bringing out the blankets and opening windows instead of relying on that."

"Friendly staff, clean rooms"

"Great location and easy walk to the square. We stayed in the room with bunks. The bunk room was a little warm. Staff were friendly and attentive. Would stay here again."

"Great stay, but there were quite a few spiders and there were large piles of animal waste in front of our cabin that I felt should have been cleaned up."

"No elevators …."

"The stand alone cabin was very clean and the beds were very comfortable. The water heater was undersized and we ran out of hot water one evening. The bathroom baseboard heater did not work and the fixtures in the tub/shower we're very loose and I was afraid they were going to break. The bathroom vanity was also very small. The fan on the HVAC would not stay on continuously, which would have helped dampen the noise from the busy main thoroughfare in front of our cabin. Since the bathroom heater...

"Clean and comfortable place. Delicious meals"

"Stayed here during a trip to Jackson Hole and had a great experience. The hotel was clean, comfortable, and very well maintained. The staff was friendly, professional, and helpful throughout the stay. Check-in was quick and easy, and the overall atmosphere was welcoming after long days exploring the area. The location is excellent. Close enough to downtown Jackson to walk to restaurants and shops, but still quiet and relaxing at night. Parking was convenient, and the property felt safe and well...

"Giod"

"Great location, helpful staff and charming, quiet room."

"Clean room, perfect location"

"Nice heated pool and hot tub. Good breakfast."

"We had an excellent 4-night st"