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"Great "

"Great place to stay"

"We stayed in a queen suite, which sleeps 6. I was impressed with the 1 1/2 baths. The furnishings in the living area and the separate bedroom were tastefully done. My only complaint was we should have been told that there were doors near the centrally located elevators accessible from parking lot. Walking to elevators from check-in area was like navigating an intricate maze. As older people with mobility issues, having to walk a long way, with luggage, was challenging. I wish the clerk at check-in had told us about the access via parking lot. Overall, this was a very nice property. I would definitely stay "

"It was a nice stay."

"My family enjoy our stay. "

"Pleasant "

"The lady at the front desk(i'm so upset i forgot to ask her name) helped us tremendously. My elderly mom booked rooms but i thought she didn't (shame on me) so i booked the same rooms before going inside. I was driving. This lady actually took the extra effort to get in touch with the GM(its company policy) to ask if i contacted the 3rd party booking company they would approve the refund. Mind you, we DID and WERE staying there. But my booking was a better deal(room choices). It took some work on my side, more than theirs but they did do what they said. They approved her refund. Again, it was a double booking situation. I wouldn't have expected that if we didn't stay. That was our 1st night on a 6 night trip. We learned our lesson and because of her and that GM, we will talk about this hotel for years to come. Excellent staff. Rooms were also great. But customer service is a big deal to someone who works in customer service and know this could have went a different way and rightfully so. It was after all, my mistake. But i'm so glad we stayed there. Its a fantastic place! Zero complaints! Thank you!!"

"Good experiences"

"Great property! Clean, breakfast is good with a lot of options, staff was friendly and helpful! "