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"Our stay at this hotel was awesome. The rooms were clean. The furniture and amenities were top of the line. The staff was friendly, helpful, well groomed and knowledgeable. The staff helped us get to the places we wanted to go."

"Great location. The staff were extremely nice. The hotel was very informational about Japan culture. The only downside was the Buffet restaurant, it wasn’t that great. But there were plenty of amazing restaurants walking distance. "

"The room we had was in great condition upon check-in. Very convenient. We had a 24hr layover and we wanted to explore Tokyo for a few hours and take a quick nap since we arrived at 5am. Would stay at this hotel again for sure."

"The room was clean and decent sized. The staff was very friendly and helpful to two non Japanese speakers. The area is quiet and more of a business district, but it’s a very short walk to Shinjuku station and the surrounding fun areas. We were very happy with our stay. "

"Check in staff was great. Unfortunately no early check in option. Amenities in the room were beneficial. I really enjoyed the background music option on the TV New days convenience store was also welcomed. "

"The beds and pillows were comfortable, bathroom clean, a block away from a 711, free shuttle to and from Haneda Airport. Breakfast at the bench by the river was awesome. They have an exercise room and public bath, wasnt able to check it out, but saw a lot of guests go"

"Outstanding hotel and the customer service is beyond!! "

"Not a lot of good options near hotel, hotel restaurant only offers buffet fir breakfast "

"AC operation satisfactory.. Room cleaning daily outstanding. A big shout out to house keeper from Nepal fort her positive, professional and friendly attitude! Namaste! Before checking out we asked for help from the front desk concerning Airporter luggage pick up. The employee was not knowledgeable about the issue and we were helped to navigate the phone to succeed.. howerever..at one point the gentleman told my wife that usually the customers handle that themselves. I felt that was an inappropriate comment. If one does not know how to help.. one should get someone else to help the customer instead of saying that! Please don't be too harsh on the person responsible. : )"