โรงแรมใกล้ศูนย์การค้า Katy Mills, ฮูสตัน

"Bedroom had not been fully cleaned. My son removed trash that was sticking out under the nightstand including a broken Apple Watch cover and a wrapper. He did not clean up the fruit loops that were left under there."

"Perfect"

"Sparkling clean rooms and very friendly staff"

"Our stay there was awesome, this was our 3rd time there. 3 night.. The front desk staff were very nice and helpful. The breakfast staff lady, is also very nice, polite & on point with keeping up with food. The cleaning staff as well! The aminites around there are great! Definitely 5 ⭐.."

"We were stuck in the hallway for 15 - 20 minutes because neither key card would work. My son had to go back to the front desk twice. Finally the lady came and let us in and said the lock was messed up. There was no hot water in the shower at all. There was hair in the sink and something on the toilet seat. We ended up just leaving and driving 2 hours home in the middle of the night. Both employees I came into contact with were very nice."

"Well lit pool at night. Excellent friendly staff."

"."

"None"

"Woke up to very cold water (cold shower), then no water at all. We were told the boiler broke down and maintenance was working on it."

"Pool had hair all over inside and out. At 10:30 am there was empty glasses of the previous evening laying around (safety hazard). Breakfast staff wasn’t very friendly. A bit rude when we asked for an omelette."