"Our stay was wonderful. Mr Tulsi, the Manager and the rest of the staff are kind, respectful, accommodating and hospitable with their guests. The hotel is clean. tidy, orderly and fresh. Breakfast is included. Food at the restaurant is delicious. If we ever go back to Kahmandu, we will stay at this hotel again. By the way, the hotel location is a stroll away from the market which is so much fun to browse and buy souvenirs. Thank you Mr. Tulsi and to your staff. Namaste"
"Excellent hotel in a very nice neighborhood.
I stayed on the 7th floor with a good view of Katmandú. The room was clean, good size, comfortable bed, and quiet. Very good breakfast buffet. The staff was friendly and welcoming. I have nothing negative to say about this place and would highly recommend it to anyone."
"Nice hotel, staff and clean. Not too pricy and worth it. From this location I walked to everything I wanted to see. The satff will call you a taxi too or you can just grab one on the street. Happy with airport pickup too, though expensive, it was easy."
"While there are a few areas of the room that could be improved, what truly made this stay exceptional was the outstanding service from the hotel team.
Whenever we encountered an issue, the staff responded promptly, professionally and with genuine care. They went above and beyond to resolve every concern, making us feel valued and well looked after throughout our stay.
No hotel is perfect but what sets a great hotel apart is how it handles guests’ feedback and problems. In this regard, the team excelled. Their commitment to customer satisfaction gave me confidence that any areas needing improvement would be addressed and continuously enhanced.
Overall, the excellent service more than made up for the minor shortcomings. This was one of the best service experiences I have ever had at a hotel and I would not hesitate to stay here again or recommend it to others."