Search Hotels Near Kartfabrique, Utrecht

"The hotel does not match its online photos and appears to still be undergoing renovation. The exterior courtyard currently contains large dumpsters, and the main entrance / yard area is completely inaccessible. Inside, the property shows visible wear: hallway walls are chipped and scratched, elevator lighting is very dim, and sound insulation between rooms is minimal. In our room, there were exposed screw holes in the walls, and some fixtures (like the doorbell) were damaged. Basic amenities such as a hairdryer were only provided upon request, and there was no in-room phone to contact the front desk. Check-in was slow due to high volume, and while additional staff eventually assisted, the process remained inefficient. If the current condition of the hotel had been accurately represented, expectations would have been different. However, given that it is marketed and priced as a four-star property, the experience feels misleading in its current state. It would be more appropriate to align pricing and branding with the condition until renovations are complete."

"We had a fantastic stay at the Crown Plaza Utrecht. The location was excellent for access to train station, great shopping mall attached, short walk to the Oudegracht area with amazing restaurants and shops. Our room and bathroom were very clean and the bed super comfortable. Would definitely stay there again the next time we are in Utrecht"

"Rollout bed was not comfortable at all."

"Clean and great location "

"Stayed 4 nights, great location to both the train station and the sites, nice restaurant for dinner, I didn’t have the breakfast but it looked good. A free drink to opt out of daily cleaning was a nice touch. "

"The room was clean (new bed linens, towels) and nice. Location was great. "

"Didn’t try the spa . But was put off using the pool as it was full of young children going swimming lessons "

"more kitchen utensils. dish soap + dish brush. more shampoo & toilet paper. "

"Great location, easy parking, and friendly staff! "