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"Beautiful hotel. Spotless. Great location. Close to everything. Awesome views. Free parking. Wonderful staff. Really nice breakfast. Feels very homely."

"Sehr zentrale Lage in der Fußgängerzone, sehr zuvorkommende Kommunikation , super Preis-Leistung. Wir waren hier bereits zum zweiten Mal und werden bestimmt nochmal kommen. Was man beachten sollte: reine Online-Rezeption, offizielle Parkplätze befinden sich nicht direkt am Hotel"

"Great view of Karlovy Vary!"

"No key handover. Slow communication and doubled parking fee than previously announced (20 Euro per day) We had to wait outside in the cold for 30min even though we notified the host several time before arriving (30 minutes via telephone). "

"Great and helpful staff."

"Nice hotel in great location "

"Property is nice overall and breakfast was ok, small buffet choice but excellent coffee. What majorly lets the hotel down is the misrepresentation of parking facilities, which is a 15 mins walk away uphill. We specifically booked with parking as one of our party has a disability and struggles with strenuous walks. The parking information should have been clearer- we would have selected an alternative accommodation if we had known."

"I recently returned from a trip of a lifetime to the beautiful Czech Republic, and staying at Hotel Romance in Karlovy Vary was hands down the most special part of my entire journey. From the moment I arrived, the customer care was absolutely wonderful. The staff are incredibly helpful, personable, and go above and beyond to make you feel welcome. My room was completely spotless, comfortable, and beautifully maintained. To add to an already perfect stay, the food was excellent—every meal was a...

"Zentral gelegen, Parkplatzsituation ist allgemein in Karlsbad schwierig"

"Wonderful hotel with an easy walk to the collonades. Enough parking for every room. The breakfast was very well done with a good variety."

"Beautiful hotel and great location."

"Nice room, friendly and helpful staff, good breakfast, perfect location."

"This apart/hotel location is not for everyone. Very stiff hill makes it difficult to walk around. TV channels are limited, room is very small, beds were not comfortable it all . Blankets and pillows were great . Cleaning crews were the best. Last four days of our stay was not hot water, we had no showers. Four stars for this place is definitely overrated. This is the fifth time we are visiting Karlovy Vary and our expectations get lower and lower . Thanks"

"From the moment we walked in with our cross-continent backpacks in tow the staff was attentive, helpful and kind. The property was just what we needed for our ladies meet up in Czechia, Amsterdam-Seattle. The room was spacious and clean. The pillow menu was lovely. My daughter absolutely loved the breakfast buffet. Compared to the standards in the United States this was far and beyond a luxury experience. My only critique which makes me rethink booking at this particular location is the spa...

"Staff o.k., clean room, super breakfest.. "

"Not a bad experience overall but not worth the price: nice building and nice rooms, good spa, excellent breakfast. Major issues I believe is the management, it’s not acceptable to have only one receptionist at the front desk with so many rooms on a Saturday, this is creating chaos, secondly I have paid a late check out online but somehow the staff was not informed so I had to wait 20 min at the reception just to explain the situation, third but nevertheless important the water coming out from...