Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. As the criticism you mention about during your stay, we apologize for any inconvenience. We will take note in your profile to make the mattress harder when you stay with us. Your comments and circumstances have been taken very seriously and are currently being discussed by our management staff. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division

ご宿泊のお客様へこの度はご宿泊いただき誠に有難うございます。これからも気持ちよく快適にお過ごしいただけますよう、慢心する事なく日々精進して参ります。又のお越しを心よりお待ちしております。高雄グランドハイライホテル

Dear Valued Guest,Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.Wish you have a wonderful dayGrand Hi-Lai Hotel

ご宿泊のお客様へこの度はご宿泊いただき誠に有難うございます。お客様のひとつひとつの声を大切にしながら今後の改善・向上に努めて参ります。今後ともご支援、お引き立てを賜りますようお願い申し上げます。これからも気持ちよく快適にお過ごしいただけますよう、慢心する事なく日々精進して参ります。又のお越しを心よりお待ちしております。高雄グランドハイライホテル

Dear Valued Guest,Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff.We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.wish you have a wonderful dayGrand Hi-Lai Hotel

ご宿泊のお客様へこの度はご宿泊いただき誠に有難うございます。これからも気持ちよく快適にお過ごしいただけますよう、慢心する事なく日々精進して参ります。又のお越しを心よりお待ちしております。高雄グランドハイライホテル

Dear Valued Guest,Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff.We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.wish you have a wonderful dayGrand Hi-Lai Hotel

ご宿泊のお客様へこの度はご宿泊いただき誠に有難うございます。これからも気持ちよく快適にお過ごしいただけますよう、慢心する事なく日々精進して参ります。又のお越しを心よりお待ちしております。高雄グランドハイライホテル

親愛的貴賓，您好感謝您選擇高雄漢來大飯店，我們很高興您在飯店有一段愉快的入住經歷,謝謝您對我們的支持與信任，同時也感謝您對飯店提出的寶貴建議，我們將繼續努力，為您提供更加舒適溫馨的入住體驗，期待著您的再次光臨。祝您順心如意高雄漢來大飯店 營運部門總監梁詠彥 謹啟

Dear Valued Guest,Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff.We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.wish you have a wonderful dayGrand Hi-Lai Hotel

Dear Valued Guest,Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff.We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.wish you have a wonderful dayGrand Hi-Lai Hotel

親愛的貴賓，您好感謝您對我們提出的中肯的建議，對您在住期間的不愉快經歷，我們深表歉意和遺憾，飯店管理層非常重視每一位客人的意見，我們將進一步完善並改進我們的設施與服務，真誠期待閣下的再次光臨。祝您順心如意

Dear Valued Guest,Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff.We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.wish you have a wonderful dayGrand Hi-Lai Hotel

Dear Valued Guest,Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff.We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.wish you have a wonderful dayGrand Hi-Lai Hotel

Dear Valued Guest,Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff.We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.wish you have a wonderful dayGrand Hi-Lai Hotel

親愛的貴賓，您好非常感謝您的滿分點評，有您的支持與鼓勵，是我們前進的最大動力，高雄漢來大飯店不斷地為客人營造溫馨舒適的居住環境而努力，以最高的性價比滿足不同賓客的需求，期待您的再次光臨。祝您順心如意高雄漢來大飯店 營運部門總監梁詠彥 謹啟

親愛的貴賓，您好感謝您對我們的滿分評價，高雄漢來大飯店會帶著您的鼓勵和支持繼續努力，相信我們一定會做的更好!感謝您的支持，敬祝順安。祝您順心如意高雄漢來大飯店 營運部門總監梁詠彥 謹啟

親愛的貴賓，您好非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光，您的讚賞給予高雄漢來大飯店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位客人享有賓至如歸的入住感受，熱切期待您的再次光臨!歡迎您再回來體驗，敬祝生活愉快!祝您順心如意高雄漢來大飯店 營運部門總監梁詠彥 謹啟

Dear Valued Guest,Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff.We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.wish you have a wonderful dayGrand Hi-Lai Hotel

Dear Valued Guest,Thanks for choosing Grand Hi-Lai Hotel Kaohsiung.We apologize for any inconvenient experiences, we will inform the situations to manager and enhance all the qualities.Still also expect you could come back while traveling KaohsiungWe appreciate and sincerely hope that all areas of your stay were satisfactory and cozy that we may have the opportunity in the future to have you with us again.wish you have a wonderful dayGrand Hi-Lai Hotel

親愛的貴賓，您好感謝您對漢來三麗鷗主題房的鼓勵與推薦，金獎銀獎不如您的誇獎；金杯銀杯不如您的口碑，我們不會讓您失望的，期待您再次入住，敬祝萬事如意。祝您順心如意高雄漢來大飯店 營運部門總監梁詠彥 謹啟

Dear Valued Guest,Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff.We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.wish you have a wonderful dayGrand Hi-Lai Hotel

Dear Valued Guest,Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff.We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.wish you have a wonderful dayGrand Hi-Lai Hotel

親愛的貴賓，您好很遺憾在您入住期間沒能做到讓您百分百肯定，如果有什麼沒做到位的地方，歡迎您指出或者向值班經理反應，我們會盡全力讓您有個滿意的住宿體驗!歡迎您的再次光臨，祝您生活愉快!祝您順心如意高雄漢來大飯店 營運部門總監梁詠彥 謹啟

Dear Valued Guest,Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff.We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.wish you have a wonderful dayGrand Hi-Lai Hotel

親愛的貴賓，您好非常感謝您選擇高雄漢來大飯店，並給予關注和肯定。您的支持與鼓勵是我們不斷前進的動力，願我們陽光溫情的服務為您帶來至尊的服務體驗，歡迎您再次光臨。祝您順心如意高雄漢來大飯店 營運部門總監梁詠彥 謹啟

親愛的貴賓，您好很抱歉在您入住期間沒能做到讓您百分百肯定，如果有什麼沒做到位的地方，歡迎您指出或者向值班經理反應，我們會盡全力讓您有個滿意的住宿體驗!歡迎您的再次光臨，祝您生活愉快!祝您順心如意高雄漢來大飯店 營運部門總監梁詠彥 謹啟

Dear Valued Guest,Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff.We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.wish you have a wonderful dayGrand Hi-Lai Hotel

ご宿泊のお客様へこの度はご宿泊いただき誠に有難うございます。これからも気持ちよく快適にお過ごしいただけますよう、慢心する事なく日々精進して参ります。又のお越しを心よりお待ちしております。高雄グランドハイライホテル

Dear Valued Guest,Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff.We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.Wish you have a wonderful dayGrand Hi-Lai Hotel

親愛的貴賓，您好感謝您對我們的滿分評價，高雄漢來大飯店會帶著您的鼓勵和支持繼續努力，相信我們一定會做的更好!感謝您的支持，敬祝順安。祝您順心如意高雄漢來大飯店 營運部門總監梁詠彥 謹啟

親愛的貴賓，您好很高興您能選擇高雄漢來大飯店入住，感謝您的寶貴意見，我們始終秉承“以客為尊，服務第一”的原則服務大家，對於您的意見我們萬分重視，我們已為您備註需求，期待您的再次光臨，祝您生活愉快、天天開心!祝您順心如意高雄漢來大飯店 營運部門總監梁詠彥 謹啟

親愛的貴賓，您好感謝您的選擇以及對高雄漢來大飯店的高度評價。讓顧客滿意就是我們的服務宗旨，期待您的下次光臨，我們會竭誠為您服務!祝您生活愉快!祝您順心如意高雄漢來大飯店 營運部門總監梁詠彥 謹啟

親愛的貴賓，您好感謝您抽出寶貴的時間給予我們滿分評價的肯定，您的滿意是我們不懈努力的追求。飯店內有漢神百貨大型商場，吃喝玩樂一應俱全，期待您的再次光臨，祝您和您的家人身體健康，天天開心!祝您順心如意高雄漢來大飯店 營運部門總監梁詠彥 謹啟

親愛的貴賓，您好非常感謝您對高雄漢來大飯店的支持和各方面的認可，我們所做的一切都只為給每一位客人帶來不一樣的入住體驗，看到您的滿意和肯定，我們真的是非常的感動，我們會繼續努力，時刻準備著您隨時回來。祝您順心如意高雄漢來大飯店 營運部門總監梁詠彥 謹啟

親愛的貴賓，您好非常感謝您的滿分點評，有您的支持與鼓勵，是我們前進的最大動力，高雄漢來大飯店不斷地為客人營造溫馨舒適的居住環境而努力，以最高的性價比滿足不同賓客的需求，期待您的再次光臨。祝您順心如意高雄漢來大飯店 營運部門總監梁詠彥 謹啟

親愛的貴賓，您好非常感謝您選擇高雄漢來大飯店，並給予關注和肯定。您的支持與鼓勵是我們不斷前進的動力，願我們陽光溫情的服務為您帶來至尊的服務體驗，歡迎您再次光臨。祝您順心如意高雄漢來大飯店 營運部門總監梁詠彥 謹啟

ご宿泊のお客様へこの度はご宿泊いただき誠に有難うございます。これからも気持ちよく快適にお過ごしいただけますよう、慢心する事なく日々精進して参ります。又のお越しを心よりお待ちしております。高雄グランドハイライホテル

親愛的貴賓，您好很高興您能選擇高雄漢來大飯店入住，感謝您的寶貴意見，我們始終秉承“以客為尊，服務第一”的原則服務大家，對於您的意見我們萬分重視，期待您的再次光臨指導工作，祝您生活愉快、天天開心!祝您順心如意高雄漢來大飯店 營運部門總監梁詠彥 謹啟

ご宿泊のお客様へこの度はご宿泊いただき誠に有難うございます。これからも気持ちよく快適にお過ごしいただけますよう、慢心する事なく日々精進して参ります。又のお越しを心よりお待ちしております。高雄グランドハイライホテル

親愛的貴賓，您好感謝您對漢來大飯店的滿分評價的認可，每位貴賓的任何需求都是我們真誠為之努力的方向。我們一定更加努力，期待您下一次的蒞臨，期待我們能為您創造更加完美的服務。祝您順心如意高雄漢來大飯店 營運部門總監梁詠彥 謹啟

親愛的貴賓，您好非常感謝您抽出寶貴的時間給予我們肯定，也非常感謝您對高雄漢來大飯店的支持，沒有得到您全5分好評，我們心裡還是有一點點的失落，可能是飯店還有做的不到位的地方，希望您下次的到來能給我們指出我們的不足，我們會努力做到更好，繼續用心服務讓每位住客都能感受到家一般的溫暖，期待您下次到來。祝您順心如意高雄漢來大飯店 營運部門總監梁詠彥 謹啟

親愛的貴賓，您好非常感謝您的滿分點評，有您的支持與鼓勵，是我們前進的最大動力，高雄漢來大飯店不斷地為客人營造溫馨舒適的居住環境而努力，以最高的性價比滿足不同賓客的需求，期待您的再次光臨。祝您順心如意高雄漢來大飯店 營運部門總監梁詠彥 謹啟

Dear Valued Guest,Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff.We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.wish you have a wonderful dayGrand Hi-Lai Hotel

親愛的貴賓，您好非常感謝您對高雄漢來大飯店的支持和各方面的認可，我們所做的一切都只為給每一位客人帶來不一樣的入住體驗，看到您的滿意和肯定，我們真的是非常的感動，我們會繼續努力，時刻準備著您隨時回來。祝您順心如意高雄漢來大飯店 營運部門總監梁詠彥 謹啟

Dear Valued Guest,Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff.We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.wish you have a wonderful dayGrand Hi-Lai Hotel

親愛的貴賓，您好非常感謝您抽出寶貴的時間給予我們肯定，也非常感謝您對高雄漢來大飯店的支持，沒有得到您全5分好評，我們心裡還是有一點點的失落，可能是飯店還有做的不到位的地方，希望您下次的到來能給我們指出我們的不足，我們會努力做到更好，繼續用心服務讓每位住客都能感受到家一般的溫暖，期待您下次到來。祝您順心如意高雄漢來大飯店 營運部門總監梁詠彥 謹啟

Dear Valued Guest,Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff.We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.wish you have a wonderful dayGrand Hi-Lai Hotel

Dear Valued Guest,Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff.We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.wish you have a wonderful dayGrand Hi-Lai Hotel