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"Night staff not helpfully because no one is present at desk or gate. They had electric power backup for playing music and fancy lighting but not for room Air. I stayed 4 nights and 2 nights we had no power and no air ."

"Clean"

"Shower wouldn’t turn off and only had hot water and burnt my daughter. Hotel staff sent up engineering who said “we are almost off shift, we will fix tomorrow.” Unreal!"

"Everything was good"

"Old hotel!"

"Staff was not friendly, nor courteous. The power was out for over 30 hours and we could not get a clear answer as to when it was going to be back on."

"Great property very close to everything"

"Beachfront"

"Exceptional per usual! We love staying at the Whaler, the condo option is great for families that aren’t trying to eat out each meal and it’s in a great location by Black Rock for snorkeling, plenty of restaraunt options and next door to Whalers Village for plenty of shopping options."

"Location"

"It’s walking distance to the beach."

"Place was very clean, extremely happy."

"Pros: The unit! Cable TV like CNBC & Bloomberg, ice machine, pool noodles/snorkel gear, cantenes for day trips, high end kitchen applances and supplies, good mattress. Cons: Undisclosed fees I was asked to pay upon checkin even when I messaged hotel/mgmt/owner? on Expedia platform weeks before to doublecheck and was told no additional $! It should clearly state "pay at property $xx amount" like my other expedia bookings. Expedia resolved it after escalation."