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"Het eten was erg lekker! De kamer is basic en erg warm"

"Incredibly accommodating staff. They went above and beyond to make us happy 😁"

"Wonderful environment, friendly staff, great menu and healthy options. The concierge lady and the HR were exceptional .. just that check in wait took longer than expected but overall we enjoyed our stay."

"Very strategically located in a prime location within the City of Kisumu, the hotel is convenient in terms of proximity to banks, shopping malls, airport, coaches, hospitals and key Government and corporate installations. Very ideal for both corporate and leisure travelers. The Team at Sarova Imperial are quire professional, first great impression has to be Godwill and the exceptional Mercy at the Hotel's Main Reception and the Waiting Team at Florence Restaurant were absolutely amazing! The...

"We had a wonderful stay here - an oasis of calm in the hustle and bustle of central Kisumu. The rooms were clean and of a much higher standard than most other hotels in the area. "

"Clean room, super friendly staff, great restaurant."

"Great customer service, easily accessible, friendly staff, however, the room was extremely hot both during the day and at night, management should consider installing cooling systems or fans in the room. "

"Great location "

"Excellent value! Very comfortable guest house with breakfast, a lovely porch for sitting, and excellent security. "

"Shops were nearby"

"I wish to let you know that the hotel was over booked and upto today. They have never refunded me my money. I was stranded in the middle of the night. "

"Very friendly staff and clean rooms. The only setback is the bathroom which is toilet and shower combo. The instant shower is also not easy to get used to."

"It’s a descent 3 star hotel, but for the same amount I paid, I would go to Ciala resort during off season or Wigot for half the price. "

"This was the ABSOLUTE WORST HOTEL/RESORT EVER!!!! Bait and switch!!! The property is completely run down, the room was awful, they had a 24 inch computer monitor as a tv (that didn’t work)!!! The net for the mosquitos was dirty. Let’s get to the bathroom, the tiles were worn, cracked!!! The water was cold( was told the hot water WAS on, but was not!!!) The water fixtures came apart!!! The towel were still looking dirty!!! Then there was a huge trail of ants (small ants) by the door...

"Very quièt place nice friendly staff"

"Check in east smooth "

"Very nice and spacious room with very friendly and helpful staff! "

"2回目の滞在でしたが、みんな顔も名前も覚えていてくれてとても居心地がよかったです。 みんなフレンドリーでSNSを交換したりなど、楽しい時間を過ごすことが出来ました。 またお世話になりたいです。"