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"Lovely hotel, wonderful views - bar and reception staff were excellent. Lots of nice touches and features. If this were a four star hotel I'd be rating it excellent. Gripes: Breakfast had a huge range, but few coherent meals - missing basics like strawberries, bananas (most days), granola. The pool bar staff were lovely, but the cocktails were essentially 11 euro waters. It took 48 hours after requesting it for our private pool to be cleaned - despite us watching them clean pools in empty rooms. Our "skyline view" room had no view of the sky until you went out onto the terrace - the rooms are oddly nested so that your pool and terrace is elevated - so the view from your bedroom is essentially a wall. We went very early on in the season, but it felt like we were a dress rehearsal for the season. We did not take the half board option, and I'm very glad we didn't as the majority of options were buffet dining - which never feels special. We opted to walk 2kms most nights down the main road to restaurants - but appreciate few would want to be doing this, so you're either paying 15 euro taxis to get to restaurants/nightlife or you are accepting you are in one of three venues to dine your entire stay. Overall: it was a perfectly pleasant place. If you just want to switch off and be taken care of then you'll have a fantastic time. It is a 'big' hotel and so it naturally lacks some of the personal touches. It was one of the cheaper 5 stars, but still felt 4 star. "

"Excellent staff and great hitel"

"Wonderful experience. Room nice and spacious, clean, comfortable; breakfast was excellent; and perfectly placed in the town, with everything within easy distance. If I have cause to be in Rhodes Town again, this is where I'll stay. Thank you so much :-) "

"The staff were incredible - supportive, kind and informative. The entire hotel was spotless and the food and drinks were great, absolutely zero complaints!"

"Best hotel i have been to excellent food rooms and waterpark 5a*****"

"Staff were really helpful and accommodating "

"Was our 5th time at this hotel. Cleaniness was great as normal however it wasn't the same as previous visits. The breakfast was not up to standard and the hotel itself was less friendly than previous. Lots of issues getting a place at the pool as people were allowed to reserve chairs before the pool even opened then not use the chairs or seats until the sun was out way later in the afternoon and as we are a family it was quite difficult and made no sense. The fact that smoking and vaping are allowed pool side was strange"

"Loved our stay here, animation team were great, great location, couldn’t ask for much more! "

"Not sure how this sells and charges as a 5-star hotel as there is nothing of that level on site. The rooms are tatty, furniture is old. The shower flooded half the bathroom area everytime is used, beds are uncomfortable. Try to plug in a charger on the balcony a d the plug came flying out. The restaurant food is very basic, no service of any sort."