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"Put in a nonsmoking room that was covered in smoke and was dirty. Bugs were crawling around and just was not clean"

"Room was clean but lack of amenities."

"Room was smelly. Building in general in disrepair. Sheer curtain ripped off at the corner. Broken vents on AC unit. Carpet in hallway stained and part cut out."

"This was the first holiday inn that did not have breakfast. The information said breakfast available. We all assumed that it was the usual breakfast found at most holiday inns. The room also had only superficial cleaning."

"No frills. Safe and clean."

"This hotel was very clean. I watched as staff were constantly cleaning and tidying the inside and outside of the hotel. Our room was clean and comfortable. The AC was working great. We especially appreciated the full breakfast. There was a large variety of breakfast items including eggs, sausage, pancakes, waffles, cereal, bagels, toast, juices, etc. We thoroughly enjoyed our stay here and we plan to stay again on our next trip."

"I can’t remember the young lady’s name that check me in ,but she was awesome she deserves some recognition."

"Decent stay. Staff member didn’t offer or ask if parking pass was needed, even though they are known to tow. She could have been better (dark hair with red/blonde highlights—Indian/Spanish) "

"Friendly staff. Didn’t love the carpet in the room but bed was comfortable."

"Everything was good, I liked the staff, cleanliness, location, but only unexpected was paid parking at the hotel."

"Clean room, staff and cleaners were great"

"Not the best hotel. Aging. Beds too soft. Musty smell. “Just ok”."

"Clean room"

"Car"

"My stay was good. Love that its right across from a shopping center. Im from md but live in ma. And this was a good choice for hotel stay. The concierge super sweet and helpful. Was able to bring my dog. The room was clean and. Breakfast was good. I would stay there again. They also gave a pack and play for my daughter lol"

"The hotel was clean and the room temperature was great."

"AWESOME PROFESSIONAL SERVICE AND STAY"

"My stay was good. The hotel is being maintained but I had just 3 issues. 1. The parking is no longer free. If someone is flying away from BWI then charge them. I saw an elderly woman leave her car and wait in the lobby. She should pay because she was heading straight to the airport on July 6th. 2. I asked for a quiet room and the night before check-out someone placed a family with a baby and 1 toddler and 1 small dog into the room just next door. Our last morning was noisy. 3. A huge...