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"Check in process was terrible as I arrived at 2:30 pm and the receptionist said at first I would have to pay an early check-in fee, then he said there were no rooms ready, and I explained to him I had to go to work and would not be back after midnight, since I work at the hospital, but he never said that the front door and the main lobby will be closed after 11 pm and I'd have to dial in from the phone for the night attendant to come let me in. It was a mess overall. The room was fine, except...

"We had a nice comfortable stay."

"Breakfast was good"

"Nice place, good location. But.....Room had no lamp next to the desk. When I was offered another room, THAT room's bathroom light was flickering. We took the lamp from the second room back to the first room and I complemented the desk clerk on her patience but then she said "I can't keep opening up new rooms for you". That's when I said to her that someone in the motel maintenance staff was not doing their job. That night, I found a light bulb was missing from the nightstand lamp. When I...

"The property had a weird smell. Every night I got a very strong smell of cigarette from the washroom which makes me think that their venting system has some problem. The staff weren’t courteous at all. They initially assigned me a wrong room and when I went into the room, there was a person inside already. When I told them about it, they didn't say anything and gave me another room, as if it was a normal incident."

"For a none smoking property I felt like I walked to a cigarette’s chimney because of the smoke smell. I had to wait about 15 to 20 minutes to be checked in and not because it was busy but because there was nobody available. When the guy at the front desk finally showed up, there was no apologies, no greeting but a simple do you want to check in, unprofessional service at its best. Woke up in the morning, there was no hot water in the room at all, called the front desk to find out what was going...

"This hotel is located in a crappy neighborhood. There were homeless and very sketchy men hanging on and around the property panhandling. When my daughters got to their room there was a cockroach on the floor. There were stains on the towels and pillow cases. There are signs of wear if you look closely, scratches on doors, hallway display cases with broken glass. I will never ever stay in this hotel again!! AND they charged us for parking."

"Breakfast was poor quality, location was bad but convenient, room was a nice size. Overall okay."

"Great, friendly staff! The room was clean and comfortable. It's a bit of a walk to the closest metro station but there are some great shops and restaurants in between."

"Room was cleaned, but corridors could have been better cleaned. Rooms were smelling bad, so could have been better cleaned and refreshed. Breakfast was good, little more options can be added. Amenities are very old, so need upgrades. There is no security, anyone can enter the property except you have the key to enter the room, so property owner should think of having the keyed entry to the property. Parking spots are enough around the hotel, so you can easily get a spot to park. Overall it was...

"Great place for price"

"Excellent staff. Shaina helped us a lot during check in and it made the stay so much more enjoyable. Thank you."

"The hotel is located in a very quiet area with good shopping options and the beds were extremely comfortable!"

"Kinda lackluster but the location wa convenient and the parking situation felt very safe"

"Comfortable and clean"

"Clean, decent breakfast, not bad for the price."

"The staff and service was excellent from checking in, to breakfast, to checkout!"

"Parking was good, unfortunately the couch in the room had stains."

"Unbelievable, but I had to argue to get room cleaning after three nights. She repeated to refused to do it or communicate with the management. I had never had such an experience with any hotel anywhere in the world. La Quinta is generally good, but this La Quinta was different."