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"The ENTIRE staff at the Best Western Plus in Jefferson, WI were fantastic! Friendly and helpful....always a smile to make you feel welcome, too."

"HORRIBLE! WORST hotel I’ve stayed at and I travel a lot! Curtain sheers were shredded. Visible stains on bedspreads but when I removed them, there were stains on the duvet underneath. Linens looked worse than my rags; thin, worn and not white. One had washcloths looked like it had been used to white up mud and then not bleached. When I opened the bathroom door, there was a very strong urine smell. I asked for bleach at the front desk and had to scrub the bathroom before we could use it....

"Property is dated, but had a comfortable stay. Breakfast was fine, never used the pool area. Would we stay here again. Maybe maybe not."

"Very cozy and clean place"

"Nice breakfast"

"Everything about the Katherine Holle house was outstanding! Very nice room, delicious breakfast and wonderful hosts!"

"Easy booking. Clean hallways and entry"

"The hotel is very clean and the swimming pool is also clean, staff are helpful and the location of the hotel is near the highway and 5-mins drive to Outlet Mall and restaurant and fast food."

"Rooms are comfortable for a short stay. Staff is helpful. My only suggestion is that the coffee machine is available all day and not just in the morning. The staff was kind enough to plug in and I was able to get coffee in the afternoon."

"Pool was nice and front desk staff was helpful and kind"

"You could not ask for a better hotel to stay at. I did make a very good decision to stay at this hotel."

"Very slow on the breakfast service. No food was ready to eat by the time breakfast was opened. Very limited staff."

"Property was exactly what was expected of a hotel. Staff was great, room was clean and tidy. Couldn't ask for anything else. Great experience."

"It was excellent!"

"Location for family reunion in Lake Mills was the only positive. Property was not well maintained. Bathroom floor was filthy. Hallways heavily scented. Room furniture in need of repair. Front desk clerk did not wear shoes. Difficulty communicating during checkout. Water had a terrible odor, specifically rusty, metallic smell. Purchased bottle water for washing face, brushing teeth, etc."

"Staff was fantastic room was clean. Breakfast could've had the waffle mix out for the waffle maker."

"Bedding had stains and holes in it."

"Friendly, room clean, air conditioner good. Has happy hour but we prefer full bar."