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Casablanca Grand Hotel

5.0 star property
Families find luxury and entertainment at this Al-Naeem retreat, where rooftop views complement an arcade game room for all-ages enjoyment

Choose dates to view prices

Casablanca Grand Hotel offers a luxurious family getaway in Al-Naeem. Guests can relax on the rooftop terrace, book Thai massages at the spa, or dine at three restaurants serving Japanese cuisine. The property features free WiFi, an arcade/game room, and a hair salon for all ages.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ฿7,052
฿8,516 total
includes taxes & fees
4 Jun - 5 Jun

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: noon

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

The property offers pick-up shuttle service at the domestic terminal at King Abdulaziz International Airport (JED); drop-off shuttle service at the domestic terminal incurs a fee of SAR 75 per person. Drop-off shuttle service at the international terminal is available for SAR 100 per person; pick-up and drop-off service is available for SAR 180 per person.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for SAR 200.0 per night.

Cots (infant beds) are available for SAR 150.0 per day

Important information

Optional extras

  • Fee for buffet breakfast: from approximately SAR 120 per person
  • Airport shuttle fee: SAR 180 per person
  • Crib (infant bed) fee: SAR 150.0 per day
  • Rollaway bed fee: SAR 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10000679

We should mention

Couples wishing to share a room must provide proof of marriage
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Frequently asked questions

Does Casablanca Grand Hotel have a pool?

Yes, this property has 2 Indoor pools and a children's pool.

How much does it cost to stay at Casablanca Grand Hotel?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Casablanca Grand Hotel on 4 Jun 2026 start from ฿7,052, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casablanca Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casablanca Grand Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Casablanca Grand Hotel?

Check-in start time: 4:00 PM; check-in end time: noon.

What time is check-out at Casablanca Grand Hotel?

Checkout is at noon.

Does Casablanca Grand Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of SAR 180 per person applies.

Where is Casablanca Grand Hotel located?

This family-friendly Jeddah hotel is located in Al-Naeem, within 1 mi (2 km) of Mall of Arabia and Jeddah International Exhibition Center. Heraa International Mall and Hera Street are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.2

Cleanliness

8.2

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 29 out of 59 reviews
Rating 8 - Good. 19 out of 59 reviews
Rating 6 - Okay. 8 out of 59 reviews
Rating 4 - Poor. 0 out of 59 reviews
Rating 2 - Terrible. 3 out of 59 reviews

Reviews

Verified

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay for a family. The staff is very friendly. The room is very clean and spacious. The hotel is close to the airport, we were able to rest well after our long flight.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Meshal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & Service is exceptional
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel - with a few small things to work on

Very good hotel. Excellent quality of the rooms! A couple of (very) small things; 1. The Pool is only open between 8am and 4pm, which is a little tight 2. The Shopping Mall is walkable (some hotel staff say it's not) - but you need to be creative/patient with the traffic! 3. This is very close to the final approach of Jeddah Airport - and you will hear planes in the middle of the night. Other than that, it's an excellent hotel and very reasonably priced.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 5 stars hotel near airport and AlArab mall.

Great 5 stars hotel near airport and AlArab mall.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Mohammed Sadiq

Liked: Staff & service
It was ok, No complain …
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Asit

Liked: Property conditions & facilities, room comfort
Hotel looks new with lot of modern features incorporated. However, the real soul of hospitality is missing. Hardly see staff smiling. Infact, the reception seems lost and robotic. Staying in five star hotels, first time I have experienced coming back form work and finding the room as you left it. Asking for the reason, "the house keeping was not told to clean the room. They cannot enter the room without permission". I am confused, is it good or bad. I mean, you trsut the hotel and expect them to clean the room in your absense. Breakfast buffet is good but nothing for vegetarians, except lettuce and hard croissants. They have some vegetarian dishes on the buffet but placed next to meat and people using the same ladel for both. Staff remain ignorant. For them its normal. Infact, the room service menu is average. Room service staff is cold and robotic. Wifi - Seriously, I think in todays fast world its more important than breakfast. However, the hotel has failed in that aspect as well. Even after complaing about the connectivity issues and speed, seems the technicians were helpless. They has a big router placed in the living room but the speed and connectivity in the bedroom was snail slow. Overall, it like lot of money has been spent to built the hotel with lots of modern technology and equipments in the room, which looks very fancy. However, attention to the staff and their training and guidance needs more investment and attention.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

Definitely I will choose to stay here again.
Stayed 1 night in May 2021
Verified

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق ممتاز....السعر مبالغ وعالي مستوى عزل الصوت والضوضاء من الخارج بالنسبة لفندق خمس نجوم المفروض تكون عالية جدا وهذا للأسف غير متوفر بالفندق
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay at a new facility that is well furnished, typical 4 stars stay. I would go again, but area is close to airport but not to shopping or recrational activities. Rooms are spacious and comfy with all needed accessories. Soundproofing is excellent and air conditioning as well.
Stayed 1 night in May 2019
Verified

6/10 Okay

Turki

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing special, just close to the King Abdulaziz Airport
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Walod

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was fine until after I checked out. Requested a cab from the hotel. They charged me beforehand only for the cab driver to take us to the wrong airport terminal. Then had to hire another cab driver and pay him an additional 100 SAR to get me to the right terminal. Poor communication between front desk and driver.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

فندق فخم لكن الروم سيرفس والصيانه سيئة

اثاث الفندق جدا جدا مميز وفخم الاستقبال رائع والتجهيزات رائعه للاسف صوت الهواء من النافذة مزعج جدا لوحة التحكم لم تعمل رغم محاولات الاي تي كم مره تاخير في الاستجابه للاعطال من الروم سيرفس طلبت حل مشكله من الظهر ومااصلحوها الا بعد المغرب ومو حل نهائي لم يعوضونا بتغييير الغرفه رغم مشاكلها
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and modern room accessories. Near airport location and close to Arabia Mall
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

شكرا للجميع وشكرا على جمال وروعة الفندق

شكرا على حسن الضيافة ومن اجمل الفنادق وأنظفها على الأطلاق
Stayed 2 nights in Jan 2019
Verified

8/10 Good

ANAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

مازال مميز

مازال احد فنادقي المميزة بجدة موظفين الافطاربحاجة للمزيد من التدريب رائحة بسيطة بالحمام مساحة الغرفة كبيرة مقارنة بغيره للي ما يحبون الازعاج يطلب غرفة خلفية
Stayed 1 night in Dec 2018
Verified

8/10 Good

AHMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

فندق ممتاز

فندق مميز و طاقم الفندق متعاون و الغرفه واسعه و نظيفة و قريب من مجمع العرب و حراء مول و مطار جدة
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel , I enjoyed my time and everything was I expected
Stayed 1 night in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself is really good with cery spacious rooms
Stayed 1 night in Sep 2018
Verified

8/10 Good

Osama

Good
Stayed 2 nights in Aug 2018
Verified

8/10 Good

FAHAD

Liked: Cleanliness, property conditions & facilities, room comfort
فندق عصري وجميل الغرف واسعة والنت سريع توفر مواقف السيارات التشيك أن والخروج سريع ينقص بعض الاهتمام بالنزلاء كتوفير سله فواكه ضيافة وأدوات الحلاقة والنظافة تليق بمستوى الخدمات وأسعار المنيو غاليه
Stayed 1 night in Aug 2018
Verified

2/10 Terrible

Mohammed

Liked: Cleanliness
Disliked: Room comfort
It was noisy from the main Road some of the facilities were not fully operational
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unforgettable stay

One of the best hotels in Jeddah
Stayed 1 night in Jul 2018
Verified

8/10 Good

Abdulhadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

جيد

الفاتورة النهائية تختلف عن المبلغ المدفوع