1/2 of the staff were really unfriendly
The room service are always talking and shouting in the hallways
Once room service entered the room without checking if someone was inside
Receptionist told us we can have guests but we have to pay 15€ per guest, the next day the other receptionist told us there’s no such rule
Checkout was due, and we were arriving to the hotel but were a bit late, so room service decided to go in and start cleaning the room without even trying to contact us.