Property is cute, one pool was out of service so the other one was packed. Construction was going on right next to the beach to relaxing on the property was almost impossible. Other than that great property
Un séjour de rêve.
Les bungalow sont spacieux et avec bcp de cachet (le toit en paille et les hamac), puis les services de l’hôtel tjrs impeccable.
Un lieu au rythme doux et paisible, près du centre avec les boutique mais qui encore garde l’esprit le petit village de Isla Holbox.
L’espace de la bibliothèque et les hamac sont parfaits pour la sieste… puis mer et piscine (ou les deux).
Magnifique aussi pour les familles.
Merci !
Loved this place, stayed for 2 nights but wish we could have stayed a week. Breakfast was very good and had good option for vegans with some subs. Staff was friendly and well maintained pool and beach area. Loved it!
The property is quaint and in a great location, beach is amazing and an easy walk to town and fun walk to punta mosquito. The rooms are almost identical to Blue Holbox (non beach front rooms). The hot water for showering was non-existent though, possibly two days out of seven where we had warm water for a brief period of time. Included breakfast menu and food was just ok, we found it strange that we would tip the wait staff, however, getting more than one cup of coffee was almost impossible and many times the wait staff seemed to ignore us when we requested more coffee. We ordered a couple of drinks from the bar service, prices were ok but the waiters do not serve on the beach. There also is a bar advertised at the adult only pool but it appears has not been in use in quite some time. Street noise can be pretty loud at night from the ATVs. Front desk staff (Adam) was great and always aimed to please and provide suggestions. We rented bikes from the front desk for a day and it was very easy and prices were similiar to in town prices. The cleaning guy was great, so kind and very appreciative of tips. Beach staff always set up chairs very nicely and kept the beach area clean. Wifi is only available near the front desk but the property makes that very clear and so it was not an issue. There are several well loved cats on the property which were fun to interact with. Overall, the property is average for what you get in Holbox and I would likely consider returning.
Erg goed resort op Isla Holbox! We betaalden de juiste prijs en de kwaliteit was geweldig. We werden welkom geheten met een welkomstdrankje en koud handdoekje. Personeel was op en top aanwezig, vriendelijk, zelfs door taalbarrière erg behulpzaam. Kamer (bungalow) heel schoon, wel veel muggen. 2 zwembaden en prive strand voor de deur. Het enige nadeel is dat er alleen wifi in de lobby is
The staff was awesome, they could not have been nicer or more helpful. The accommodations were great, the kid friendly pool was a big hit and the staff was top notch.
El personal nos trato excelente, el lugar es muy bonito y tranquilo, lo único que me gustaría es que hubiera palapas y camastros en el área de la playa, que fuera más bonito y cómodo de estar ahí sin el sol encima.
Fantastique, le personnel est au petits soins, adorables, toujours présent pour apporter ses conseils et aide.
En arrivant à la réception nous avons eu une serviette rafraîchissante ainsi qu’un jus de fruits frais, particulièrement appréciable vu la chaleur.
Gros plus! L’hôtel paye un trajet de taxi pour aller au restaurant, belle surprise !
Pour les fumeurs, nous avons pu fumer partout en extérieur dans la zone de l’hôtel 😁
Wifi uniquement présent au niveau de la réception
The space was perfect and beautiful for our family stay. Breakfast included was delicious. We thought it was a continental type breakfast but no. This is a full cooked to order meal. Staff was great, they went out of their way to help us. The beach access is great and the pool is nice too.
Rene
เข้าพัก 2 คืน, กรกฎาคม 2024
2/10 แย่มาก
Susana
เดินทางกับครอบครัว
15 ก.ค. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
La habitación pegada a la calle un ruido terrible, no se puede descansar, las camas muy duras, no había agua caliente y a pesar de reportarlo y pedir apoyo nadie solucionó el problema. Mi estancia iba a ser por 4 noche, solo estuve 2 y corrí de ahí. Pésimo lugar
We stayed here during the hurricane. Our trip was cut short because of it. We loved our two nights there the hotel helped arrange the transportation to make it so easy getting there. When the hurricane caused the island to evacuate Eva was an absolute all star. Calm and cool and went so outta her way to make sure everyone was taken care of. She truly cared and gave all she could to help. I can’t wait to go back again and have a longer stay the place is beautiful and walkable to everything and the stay was the best.
Our only complaint was the air conditioning wasn’t very strong. We loved this hotel. Access to the beach and restaurants was incredible. The staff were amazingly accommodating and helpful. On our last day the island was being evacuated ahead of a hurricane, but the staff continued to go above and beyond to make sure we were taken care of. I would highly recommend.