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"First, the customer service was top notch. Friendly and efficient check in. Second, two hour after checking out and several miles away from the hotel, I got a call that my wedding ring had been left behind. The honesty and helpfulness of the staff was so appreciated ! Now, the beds are quite firm and not the most comfortable, and the walls and ceilings are paper thin. You can hear everything. The property was clean and space was roomy."

"Great place to stay!!"

"Very clean"

"OMG! We are staying there again!! The staff were really friendly and so helpful. My husband loved the downstairs lounge. He was able to catch up on a YouTube channel he watches in real comfort. The breakfast is usually a sticking point with him. Not here. He had everything his big heart desired AND the bacon was crispy. A rare occurrence and it wasn’t a fluke. We didn’t us the gym as I made him walk up Sugarloaf Mountain. Twenty two flights of stairs I think it was. Reception had just about...

"Rooms were dated but clean."

"Lady at front desk was very friendly. Rooms were clean. Amenities were as expected. We didnt use the pool or hot tub but they very well kept. Hot breakfast that had something for everone ."

"Great stay"

"Rooms were nicely remodeled"

"Clean room, staff was friendly and helpful. Very peaceful and quiet. Will stay again."

"Clean, new(ish). Pool wasn't open when we checked in but the exercise room was clean, well-stocked and easy to use (24 hrs/day). Two nits to pick -- the mattresses were rather hard. And there were no bedside lamps -- only an overhead lamp in between the two beds for which the switch was on the wall requiring you to get out of bed to turn off the light. Otherwise, it was great. Would stay there again."

"Yes they do a great job "

"Over all our stay was comfortable enjoyable. We had an incident where we left some snacks in the room The maid’s came and cleaned it we got back and our bag of snacks were gone. Reported it the clerk said he would check into it gave us a little bit of a discount so that was helpful."

"The room was super cute! Freshly remodeled . We liked the lobby which had games you could play and borrow."

"The tube was not cleaned. Hair in it."

"The rooms were very clean, comfortable, and spacious for the Marquette area. It was very reasonably priced as well. We did have a some issues with controlling the heat, but the staff was very helpful in addressing it. They also offered extra blankets. We were very satisfied and would return and our next visit to the area."

"Great service"

"Really needs an upgrade! Staffwas great! Also we brought our dog & asked for a room near an exit door to take her out. Our room was right next to the exit & when you went out the door there was no grass to be found & it emphasized how run down the hotel is. If it was upgraded, we’d plan on staying more, great location, walking to downtown area is awesome."

"Very clean, new property. Comfortable room and nice bed. Breakfast was an improvement over most hotel stays. Staff friendly and knowledgeable"

"👍"

"I was not impressed with the modern flair. The beauty of a elegant hotel for me is the richness of quality period furniture and decor. Mixes the two (modern with historic ) doesn't work. The transgender desk clerk was a bit much. A bid hard to look at, its' personality was acceptable. The rooms were also modernized. We have stayed here in the past. It was disappointing to see this change of mood in the hotel. Overall it was okay."