Property has parking close, facility is spacious and very clean. The pool was fantastic. Check in was easy and staff was friendly.
Lindsey
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Front Office Manager Cynthia Bunch วันที่ 28 เม.ย. 2024
On behalf of all of us at Homewood suites Downtown Indianapolis I would like to thank you for sharing this great review about our hotel! We are thrilled that you enjoyed your experience.
การตอบกลับจาก Front Office Manager Cynthia Bunch วันที่ 14 เม.ย. 2024
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to the Homewood suites Downtown Indianapolis.
Very up to date and clean. Walking distance from a lot downtown. Parking i found across the street. $40 for 24 hours, Our room had everything, fridge, stove, utensils, The pull out couch was very hard,
Marvin West
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Front Office Manager Cynthia Bunch วันที่ 13 เม.ย. 2024
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
The rooms were nice and clean, valet was convenient and quick.
Stephanie
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Front Office Manager Cynthia Bunch วันที่ 10 เม.ย. 2024
Seeing that you had a great experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Homewood suites Downtown Indianapolis.
การตอบกลับจาก Front Office Manager Cynthia Bunch วันที่ 10 เม.ย. 2024
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to the Homewood suites Downtown Indianapolis
My family of 6 absolutely loved this facility! The tall ceilings in the suite gave us the illusion of a bigger room, so we weren't cramped at all. We will book again for our next trip!
Carolyn
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Front Office Manager Cynthia Bunch วันที่ 7 เม.ย. 2024
On behalf of all of us at Homewood suites Downtown Indianapolis I would like to thank you for sharing this great review about our hotel! We are thrilled that you enjoyed your experience.
การตอบกลับจาก Front Office Manager Cynthia Bunch วันที่ 15 เม.ย. 2024
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
8/10 ดี
Tamara
2 เม.ย. 2024
Tamara
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Front Office Manager Cynthia Bunch วันที่ 23 เม.ย. 2024
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone. We really appreciate you being a guest. We’re here for you anytime.
8/10 ดี
Judah
เดินทางกับครอบครัว
30 มี.ค. 2024
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Very clean.
Judah
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Front Office Manager Cynthia Bunch วันที่ 30 มี.ค. 2024
Thank you for your review. We will share this with the hotel team to let them know how we are doing.
Wonderful room! Great location! Walk to restaurants and bars! Decor was great!
Lisa
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Front Office Manager Cynthia Bunch วันที่ 29 มี.ค. 2024
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to the Homewood suites Downtown Indianapolis.
Beautiful building. Breakfast is good. Coffe was good. Staff is friendly. Suite that sleeps 5 with the pull out couch was super nice. Very spacious.
The area was loud and brought the cops with sirens all night long making it difficult to sleep.
The pool room was super warm and felt nice. Unfortunately the pool was freezing and within a few minutes my friend got a giant hair ball wrapped around her toe. The room otself was great. The bathroom door is a barn door and in theory its great.. but its so heavy. There's no handle on the inside👀
Has to be fixed. Very difficult to open from inside.
Overall, its a yes for me.
Amber
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Front Office Manager Cynthia Bunch วันที่ 25 มี.ค. 2024
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Big, beautiful rooms. The Front Desk manager was kind enough to walk us to our room after a key malfunction, to make sure we didnt have to walk back!
Eric
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Front Office Manager Cynthia Bunch วันที่ 16 มี.ค. 2024
Seeing that you had a great experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Homewood suites Downtown Indianapolis.
8/10 ดี
Jordan
11 มี.ค. 2024
Jordan
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Front Office Manager Cynthia Bunch วันที่ 31 มี.ค. 2024
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Second time staying here. Right in the middle of everything.
Lloyd
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Front Office Manager Cynthia Bunch วันที่ 10 มี.ค. 2024
Seeing that you had a great experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Homewood suites Downtown Indianapolis.
10/10 ดีเลิศ
Penni
4 มี.ค. 2024
Penni
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Front Office Manager Cynthia Bunch วันที่ 24 มี.ค. 2024
Thank you so much for this review. We really appreciate you being a guest. We’re here for you anytime.
Very nice very clean the room was perfect! Wish I could have stayed for another night. Hotel had free breakfast and it was delicious
tyler
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Front Office Manager Cynthia Bunch วันที่ 28 ก.พ. 2024
On behalf of all of us at Homewood suites Downtown Indianapolis I would like to thank you for sharing this great review about our hotel! We are thrilled that you enjoyed your experience.
Overall a very nice hotel. Very clean room and nice staff. Only complaints were the noise level outside our room (yelling and screaming outside from 2am on), maid knocking on the door every thirty minutes after 9am to see if we had left (check out wasn’t until 11am) and the room being very cold despite turning up the temperature several times.
Morgan
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Front Office Manager Cynthia Bunch วันที่ 16 ก.พ. 2024
Thank you for your review. We will share this with the hotel team to let them know how we are doing.
Great ! Flawless
I plan on coming back on my next trip to Indianapolis
Alecia
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Front Office Manager Cynthia Bunch วันที่ 14 ก.พ. 2024
On behalf of all of us at Homewood suites Downtown Indianapolis I would like to thank you for sharing this great review about our hotel! We are thrilled that you enjoyed your experience.
My husband and I thoroughly enjoyed our stay at Homewood Suites. The room was clean and spacious. The continental breakfast was great. We felt safe with security checking room cards during the later hours.
If we had to come up with one downside is there is only one elevator. But the stairs always an option!! We would love to return!
Jenna
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Justin Weaver Assistant General Manager วันที่ 12 ก.พ. 2024
Jenna,On behalf of all of us at Homewood Suites Downtown Indianapolis I would like to thank you for sharing this review about our hotel! We are thrilled that you enjoyed your experience. Thank you again and have a fantastic day!
Rooms were excellent. Many people around at night time.
Tyler
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Justin Weaver Assistant General Manager วันที่ 12 ก.พ. 2024
Dear Tyler, We appreciate your feedback and are glad you enjoyed your time with us! We hope to welcome you home again soon!
10/10 ดีเลิศ
Gary
7 ก.พ. 2024
.
Gary
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Front Office Manager Cynthia Bunch วันที่ 11 ก.พ. 2024
Thank you so much for this review. We really appreciate you being a guest. We’re here for you anytime.
4/10 แย่
Amber
1 ก.พ. 2024
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
Amber
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Justin Weaver Assistant General Manager วันที่ 6 ก.พ. 2024
Dear Amber, We appreciate your feedback and are glad you enjoyed your time with us! We hope to welcome you home again soon!
4/10 แย่
jeremy
เดินทางเป็นกลุ่ม
28 ม.ค. 2024
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
After getting to our room we found our toilet did not flush. There was no water pressure and no hot water for 2 hours. We were put in a suite with the thermostat not working and bathroom door was off the hinges. Had to switch rooms. Almost late for our dinner reservations due to this. Non friendly staff at the front desk that seemed inconvenienced with questions or requests. Beds were not comfortable. The room was otherwise clean.
Hate to leave a review like this but the above was factual. Inconvenienced was an understatement.
jeremy
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Justin Weaver Assistant General Manager วันที่ 29 ม.ค. 2024
Dear jeremy:Thank you for taking the time to share your recent experience at our hotel. We sincerely appreciate your feedback, and we’re very sorry you experienced a less than ideal stay. Your feedback is important as our goal is to ensure every guest feels at home while staying with us and I would definitely be passing these words along to ensure improvement where needed. We hope you will consider staying at Homewood Suites in the future. Sincerely,
The staff (specifically the front desk) was not as welcoming and helpful as I expected them to be.
The lobby was always cold from the main doors constantly opening. No additional heaters set up which would have been helpful. The only thing they had was a tiny fireplace that did nothing. Our room was located on the first floor that overlooked a garbage alley filled with trash and homeless people that we could hear arguing/talking. It was a shock to be honest. Lastly, the beds were squeaky and not comfortable. Beds need to be replaced.
Tracy
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Justin Weaver Assistant General Manager วันที่ 16 ม.ค. 2024
Dear Tracy: Thank you for taking the time to share your recent experience at our hotel. We sincerely appreciate your feedback, and we’re very sorry you experienced a less than ideal time with us. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely,
Place has unique rooms and the pool is nice, but the bathroom door for example didn’t lock and the pillows were a little uncomfortable. The big disappointment was breakfast, paying 200 a night, you would think that at least the dishes would not be styrofoam and the food would be a little better
mahmoud
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Justin Weaver Assistant General Manager วันที่ 13 ม.ค. 2024
Dear mahmoud: Thank you for taking the time to share your recent experience at our hotel. We sincerely appreciate your feedback, and we’re very sorry you experienced less than ideal sleep with uncomfortable pillows and were disappointed with breakfast. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely,
Great location and staff! Room was extra large and spacious with great kitchenette. Breakfast was wonderful!!!!
Water pressure was terrible in shower and sink, pillows were huge and only one elevator for whole hotel which led to long waits...and had sign to socially distance but no one did because had to take elevator when it came. Stairwell available but tough for older guests.
Jill
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Justin Weaver Assistant General Manager วันที่ 13 ม.ค. 2024
Dear Jill: Thank you for taking the time to share your recent experience at our hotel. We sincerely appreciate your feedback, and we’re very sorry you experienced less a few hiccups with your stay. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely,
การตอบกลับจาก Justin Weaver Assistant General Manager วันที่ 13 ม.ค. 2024
Dear James, Thank you for staying at the Homewood Suites Indianapolis Downtown. We appreciate your feedback and are glad you enjoyed your time with us! We hope to welcome you home again soon! Sincerely,
8/10 ดี
Laura
เดินทางกับครอบครัว
5 ม.ค. 2024
ชื่นชอบ: พนักงานและบริการ
Great location, needs updating
Great location, friendly staff. Could use a facelift, but everything was clean. Nice spacious room!
Laura
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Justin Weaver Assistant General Manager วันที่ 13 ม.ค. 2024
Dear Laura, Thank you for staying at the Homewood Suites Indianapolis Downtown. We appreciate your feedback and are glad you enjoyed your time with us! We hope to welcome you home again soon! Sincerely,
การตอบกลับจาก Justin Weaver Assistant General Manager วันที่ 13 ม.ค. 2024
Dear Antonio, Thank you for staying at the Homewood Suites Indianapolis Downtown. We appreciate your feedback and are glad you enjoyed your time with us! We hope to welcome you home again soon! Sincerely,
Hotel was "Meh". Elevator was incredibly slow, so ended up taking the stairs, which was a pain with luggage, and shopping bags, etc.
Ran out of tissues and asked for some to be brought to the room (along with some extra washcloths and bath soap), never did get it. Normally, in a hotel stay the requested items are delivered within 10-15 minutes.
Annette
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Justin Weaver Assistant General Manager วันที่ 6 ม.ค. 2024
Dear Annette: Thank you for taking the time to share your recent experience at our hotel. We sincerely appreciate your feedback, and we’re very sorry you were bothered by the speed of our elevator. I also want to apologize for the subpar service with promised toiletries never being delivered to your room. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely,
การตอบกลับจาก Justin Weaver Assistant General Manager วันที่ 3 ม.ค. 2024
Dear Cheryl, Thank you for staying at the Homewood Suites Indianapolis Downtown. We are glad you enjoyed your time with us! We hope to welcome you home again soon! Sincerely,
Great location with walkable access to Lucas Oil or Gainbridge Fieldhouse, several restaurants and bars nearby. Room was very nice, large with refrigerator microwave and ceiling fan.
Jennifer
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Justin Weaver Assistant General Manager วันที่ 3 ม.ค. 2024
Dear Jennifer, Thank you for staying at the Homewood Suites Indianapolis Downtown. We appreciate your feedback and are glad you enjoyed your time with us! We hope to welcome you home again soon! Sincerely,
This was one of the nicest rooms I’ve stayed in. So spacious and comfortable. Amazing staff from front desk to valet parking. Will definitely stay again.
Tiffany
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Justin Weaver Assistant General Manager วันที่ 6 ม.ค. 2024
Dear Tiffany, Thank you for staying at the Homewood Suites Indianapolis Downtown. We appreciate your feedback and are glad you enjoyed your time with us! We hope to welcome you home again soon! Sincerely,
การตอบกลับจาก Justin Weaver Assistant General Manager วันที่ 2 ม.ค. 2024
Dear Cheryl, Thank you for staying at the Homewood Suites Indianapolis Downtown. We appreciate your feedback and are glad you enjoyed your time with us! We hope to welcome you home again soon! Sincerely,
การตอบกลับจาก Justin Weaver Assistant General Manager วันที่ 2 ม.ค. 2024
Dear sherman, Thank you for staying at the Homewood Suites Indianapolis Downtown. We appreciate your feedback and are glad you enjoyed your time with us! We hope to welcome you home again soon!
การตอบกลับจาก Justin Weaver Assistant General Manager วันที่ 28 ธ.ค. 2023
Dear Jonathan,Thank you for staying at the Homewood Suites Indianapolis Downtown. I am glad you enjoyed your time with us and cannot wait to welcome you back!Sincerely,
การตอบกลับจาก Justin Weaver Assistant General Manager วันที่ 26 ธ.ค. 2023
Dear Wyatt, Thank you for staying at the Homewood Suites Indianapolis Downtown. We appreciate your feedback and are glad you enjoyed your time with us! We hope to welcome you home again soon! Sincerely,
Excellent hotel. Great location. Valet parking timely and easy. Hotel staff were pleasant and friendly. Room was spacious, very comfortable. One of the best hotels I’ve ever stayed in!
Heather
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Justin Weaver Assistant General Manager วันที่ 26 ธ.ค. 2023
Dear Heather, Thank you for staying at the Homewood Suites Indianapolis Downtown. We appreciate your feedback and are glad you enjoyed your time with us! We hope to welcome you home again soon! Sincerely,