Search Hotels in Ilderton, London

"Friendly and professional staff, always clean. I keep returning to this hotel because they are the best in London."

"Just a basic clean place to sleep. Beats sleeping in the car. But the car is cheaper"

"The pool is packed with kids and parents. Not great for a relaxing swim, but it is a hotel geared for young families. The hot tub is nice to unwind. Only allows 7 people at once. Shelly's restaurant in the hotel has yummy food and a good variety. My only disappointment is there is no free continental breakfast. Parents like me who need their morning coffee go to Tim Hortons or Starbucks nearby. Would be very nice to have a cafe inside the hotel with free coffee. "

"There was no fresh cream for the coffee. Putting coffee ate as a substitution is terrible it is full of chemicals and should not be used in hotels. However the front desk went out of their way to find me fresh milk from the kitchen. Kudos for that . There should be a continental breakfast available for early departures to the airport, ours was 0400. A shame when the hotel offers full breakfast and we couldn’t even get a muffin to go."

"Great breakfast. "

"Good"

"Room was clean, staff was friendly and helpful, the pool was great"

"Property was pet friendly and easy to take my pet in and out. Staff was very accommodating"

"Beautiful hotel, but unfortunately the experience left me feeling really uncomfortable. About 30 minutes after checking in, a hotel staff member attempted to enter my room without warning. Thankfully I had the latch closed, but I was already settled into the room and on a work meeting when it happened. Regardless of what I was doing, having someone try to enter an occupied room unexpectedly is completely inappropriate and honestly made me uneasy for the rest of my stay. I reported it to the front desk shortly after and was given a complimentary drink coupon, but the situation itself was never really addressed in a meaningful way. The other major disappointment was the food. The restaurant service staff were kind and attentive, but the food itself was genuinely poor. My meal was dry, overcooked, and not enjoyable. I brought it to the attention of the restaurant manager at the time, but nothing was done. Later, the hotel offered to send up an alternate room service item instead. Unfortunately, that was somehow even worse. The vegetables looked dried out and old, ingredients listed on the menu were missing, and the entire plate looked unappetizing and poorly prepared. It’s unfortunate because the hotel itself is beautiful, but between the room privacy issue and the disappointing food experience, this stay did not meet expectations."