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"Friendly staff , room was clean, good breakfast "

"Amazing! We loved it and will definitely be coming back ☺️"

"The hotel has every thing I would want in a hotel…. sports bar, gym, good food and SKY SPORTS in the hotel room."

"Friendly staff, good restaurant menu, good car parking and good fast food restaurants like McDonalds, American Diner along with Starbucks just outside the hotel."

"Lovely hotel and Jewel on reception was so friendly and helpful."

"All was great "

"What really stood out was how incredibly fast the team reacted when we realised the bedding contained feathers – entirely our oversight for not requesting a change before arrival. The staff were unfailingly kind and accommodating throughout our stay. It’s a beautiful hotel, and our suite was absolutely gigantic. We loved it! "

"Great room and great amenities Dinner has limited options for Vegetarian food though which can be improved"

"Room & facilities perfect for us Staff all very friendly & helpful. All areas of hotel clean ."

"Lovely clean room. Staff friendly and free breakfast is excellent. "

"El servicio en general del check in y out"

"couldn’t fault the room spotless and comfortable,dinner was gorgeous and very friendly staff ,pool and facilities was lovely "

"Room was very nice, staff were amazing"

"Room was spotless,never met such a great team of staff here at holiday Inn Runcorn,nothing is too much trouble to make your stay here perfect,they are great X"

"The staff were extremely helpful"

"Staff were great and really helpful "

"Superb all round"

"Beautiful setting, great food and c v comfy room "

"Two members of the Portal team consistently impress with friendly courteous welcoming conversation on arrival/departure from Joe. Equalled by welcoming open service from Olga managing breakfast. "