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"Very clean and welcoming. Love, attentive and friendly staff. Great food and warm well furnished homely rooms. Great place for a relaxing break. "

"Receptionists on check in very helpful and polite. All staff we encountered, housekeepers,bar, restaurant)were excellent."

"Warm, welcoming staff who go out of their way to correct any and all concerns Very cute rooms, warm and cozy, nicely decorated. Clean, modern bathrooms. Great neighborhood, easy walk to the city center, easy for Uber rides, and some phenomenal restaurants only steps away: Chinese noodle soups, coffee/bakeries, and the Rose and Crown tavern, which has the best meat pies, Sunday roast and sticky toffee pudding ive had yet in England. Highly recommend this hotel."

"Loved the pub and Simon was super helpful. Best nights sleep ever in the best bed with lovely soft pillows. Food very good, especially breakfast (full Yorkshire breakfast) overall such great find. Highly recommended. Very dog friendly and lovely atmosphere."

"Great hotel, right in the heart of York, next to the Minister. Helpful friendly staff provide a great service, excellent breakfast and good selection of local hand pulled brews at the bar."

"I had such a wonderful experience. The room was very nicely decorated and top of the line. Everything was beautiful, clean, lots of amenities. I had a small accident and broke my foot, the hosts were so helpful and really went out of their way. Everything I needed was there and it was easily accessible to the city center. I cant wait to return. Top boutique hotel I've ever stayed at. I can't say enough wonderful things about this place. I'm so glad I booked here! "

"On-site bar and restaurant very good. Very welcoming and helpful staff. Convenient location : easy walks to tourist sites, train station, shopping, dining, and drinking establishments. "

"Very friendly staff and comfortable room!"

"The room was lovely and clean. Staff were all friendly and helpful, even when we checked out the receptionist asked if there was anything else we would like help with. I thought this was a very thoughtful and nice thing to ask. The bar area was airy and well laid out and the drinks were reasonably priced."

"Fabulous room, large, warm room (during a cold snap - hate entering a freezing hotel room), beautifully decorated, really friendly helpful staff, great breakfast, won't be staying anywhere else!"

"Property is in prime position for shops / restaurants etc, had a lovely room on the top floor, the staff go above and beyond and the food is of top quality. Overall an excellent stay."

"Excellent in everything "

"This was a beautiful country pub with a lovely room and excellent food and drink. My wife and i had a lovely stay there for her birthday "

"Warm staff. Nice spacious and clean room"

"Great service fantastic food can't wait to stay again "

"Staff were outstanding. Thank you. "

"Staff very friendly. We were overlooking a busy road. With windows closed it was ok."

"Clean"

"Lovely place to stay. The layout is great, check in is easy, and breakfast options are straightforward to select ready for the following morning. "

"Ideal location for a city trip. Staff very friendly. Food excellent, rooms very clean. "