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"El mejor hotel de huatulco"

"Overall a nice resort! Great buffet and great Italian food. Other restaurants not so much. Needs updating and more to do!"

"Was fine for a one night stay. Pool was small and crowded and restaurant appeared empty In the evening. Breakfast was good but we paid in advance and left a tip on the table and they still came knocking to sign a zero dollar bill and add another hopeful tip. Wi-Fi was poor and limited. Would stay again for 1 to 2 nights in between other locations. Staff were welcoming."

"We stayed for a week. The staff were wonderful, friendly and helpful. The rooms and all amenities were very clean. Our room had a musty smell and they moved us to another one which was better. Lovely gardens and landscaping. The 2 pools were very good. Excellent location in Santa Cruz, near park, beach and marina."

"Habitaciones limpias"

"No water pressure. Decent food. Tried to charge me $100 when the plastic room key they put around my 4 year old daughters wrist when missing i. the poll"

"Tengo un reclamo especial para Expedia. Contraté con ustedes una habitación con alberca privada y pagué el precio correspondiente, pero en el hotel me salieron con la sorpresa de que Expedia reservó otro tipo diferente de habitación y que si quería la de la alberca debía pagar el excedente. La pregunta es y quién me devolverá la diferencia de la tarifa pagada? El hotel ya me e dijo que no es su problema, que lo aclare con ustedes. Y ustedes qué dicen?"

"Breakfast was absolutely amazing! Service was great!!! Just be sure to tip everyday.., coffee was excellent So wonderful to come back to the room after a few hours away to a nice fresh cool room. Always wonderful to stay here!!!"

"Está cerca de algunas playas y tiene una vista y una alberca muy genial."

"Only plus was nice staff, and views. Was "upgraded", but seemed quite the opposite. Room was nice, just a shame we could not be in it, or enjoy it due to construction right next door. Which was from very early morning to late afternoon. Really tried to make the best out of it, but not really the experience you look for when you go to relax. Just poor organization in my opinion."

"I'm going to rate the stuff and the cleanest of the room and the property. the staff was very professional specificlick Dariana she was very courtecious professional the breakfast was good the rooms were very clean I recommend 100%. Thank you Mr Ricardo."

"Hyatt has nice amenities for this Dreams Resort. The bell hop, waiting and housekeeping staff were great and friendly. I don't appreciate the solicitation of our time for "Membership" information session. Our Wi-Fi was not set-up properly, I had to go to the reception who was not friendly or apologetic on their oversight on this minor detail. The food at the main restaurants were only acceptable. We stayed only 1 night to check out the facility for possible future stay. I believed we were...

"Reservamos en Best Western y terminamos en Princess Mayav gracias a la oportuna intervención de expedia, agradable muy agradable sorpresa."

"El bufete es muy bueno La comida del club de playa no es variada"

"Nice, clean, and spacious rooms. Helpful and friendly staff. Quiet hotel and perfectly located - 5 minute walk to the beach and 20 minute walk to downtown. I enjoyed the pool and the hotel’s restaurant. I will stay here again next time I visit Huatulco."

"Excelente trato y personal, ademas de todo limpio y en buen estado"

"La habitación que nos asignaron desprendía olores a drenaje muy fuertes frecuentemente. Y el desayuno “tipo bufet” deja mucho que desear."

"Casa Ceiba is an amazing and unique experience. From staff stand outs like Rosie, Daniel and Ebie, the spectacular views of Conejos Bay, to the great mixology and food, we were more than impressed! The hotel itself is impressive with it's authentic Mexican architecture and luxurious atmosphere, it's hard to believe that it is priced cheaper than a RIU... a true gem on the Huatulco coast, and highly recommended!"