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Lakeshore Hotel Hualien Taroko

4.0 star property
Travelers enjoy local cuisine with stunning Taroko National Park views, then relax with spa treatments or poolside lounging at this serene retreat

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Lakeshore Hotel Hualien Taroko blends natural beauty with modern amenities. Enjoy breakfast and Taiwanese cuisine at two restaurants. The spa offers steam room and sauna treatments. The outdoor pool has sun loungers, and free WiFi keeps everyone connected.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is ฿3,074
฿3,551 total
includes taxes & fees
18 Mar - 19 Mar

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Room options

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Showing 19 of 19 rooms

View all photos for Building Tranquil - Deluxe Twin Room

Building Tranquil - Deluxe Twin Room | Premium bedding, down duvets, blackout curtains, soundproofing

Building Tranquil - Deluxe Twin Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Separate bedroom
Premium bedding
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Building Tranquil - Deluxe Twin Room with Ocean View

View from room

Building Tranquil - Deluxe Twin Room with Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Separate bedroom
Premium bedding
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Building Tranquil - Deluxe Family Room

Building Tranquil - Deluxe Family Room | Premium bedding, down duvets, blackout curtains, soundproofing

Building Tranquil - Deluxe Family Room

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Separate bedroom
Premium bedding
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Building Tranquil - Deluxe Family Room with Ocean View

Building Tranquil - Deluxe Family Room with Ocean View | View from room

Building Tranquil - Deluxe Family Room with Ocean View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Separate bedroom
Premium bedding
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Building Tranquil - Deluxe Junior Suite

Building Tranquil - Deluxe Junior Suite | Premium bedding, down duvets, blackout curtains, soundproofing

Building Tranquil - Deluxe Junior Suite

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Building Tranquil - Deluxe Junior Suite with Ocean View

Building Tranquil - Deluxe Junior Suite with Ocean View | Premium bedding, down duvets, blackout curtains, soundproofing

Building Tranquil - Deluxe Junior Suite with Ocean View

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Separate bedroom
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Building Tranquil - Executive Deluxe King Room with Ocean View

View from room

Building Tranquil - Executive Deluxe King Room with Ocean View

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Separate bedroom
Premium bedding
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Building Tranquil - Executive Deluxe Family Room with Ocean View

Premium bedding, down duvets, blackout curtains, soundproofing

Building Tranquil - Executive Deluxe Family Room with Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Separate bedroom
Premium bedding
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Building Tranquil - Executive Deluxe Junior Suite with Ocean View

Building Tranquil - Executive Deluxe Junior Suite with Ocean View | Premium bedding, down duvets, blackout curtains, soundproofing

Building Tranquil - Executive Deluxe Junior Suite with Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Separate bedroom
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Building Serenity - Superior Twin Room with Ocean View

Premium bedding, down duvets, blackout curtains, soundproofing

Building Serenity - Superior Twin Room with Ocean View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Down duvet
Bidet
  • Ocean view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Building Serenity - Executive Superior Junior Suite with Ocean View

Building Serenity - Executive Superior Junior Suite with Ocean View | View from room

Building Serenity - Executive Superior Junior Suite with Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Separate bedroom
Premium bedding
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Building Serenity - Executive Superior Japanese Family Room

Building Serenity - Executive Superior Japanese Family Room | Premium bedding, down duvets, blackout curtains, soundproofing

Building Serenity - Executive Superior Japanese Family Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Separate bedroom
Premium bedding
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Double Futon

View all photos for Building Serenity - Executive Superior Japanese Family Room with Ocean View

Premium bedding, down duvets, blackout curtains, soundproofing

Building Serenity - Executive Superior Japanese Family Room with Ocean View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Separate bedroom
Premium bedding
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Double Futon

View all photos for Building Serenity - Superior Family Junior Suite

Building Serenity - Superior Family Junior Suite | Premium bedding, down duvets, blackout curtains, soundproofing

Building Serenity - Superior Family Junior Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Building Serenity - Superior Twin Room

Premium bedding, down duvets, blackout curtains, soundproofing

Building Serenity - Superior Twin Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Separate bedroom
Premium bedding
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Building Serenity - Superior Family Junior Suite with Ocean View

Building Serenity - Superior Family Junior Suite with Ocean View | Premium bedding, down duvets, blackout curtains, soundproofing

Building Serenity - Superior Family Junior Suite with Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Separate bedroom
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Building Serenity - Executive Superior Family Junior Suite with Ocean View

Building Serenity - Executive Superior Family Junior Suite with Ocean View | View from room

Building Serenity - Executive Superior Family Junior Suite with Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Separate bedroom
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Building Serenity - Executive Superior Japanese Family Room with Ocean View for 2 People

Premium bedding, down duvets, blackout curtains, soundproofing

Building Serenity - Executive Superior Japanese Family Room with Ocean View for 2 People

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Separate bedroom
Premium bedding
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Building Serenity - Executive Superior Japanese Family Room with Ocean View for 3 People

Premium bedding, down duvets, blackout curtains, soundproofing

Building Serenity - Executive Superior Japanese Family Room with Ocean View for 3 People

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Separate bedroom
Premium bedding
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Double Futon
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About the area

Located in Xincheng, Lakeshore Hotel Hualien Taroko is on the waterfront. Hualien Cultural Creative Industries Park and Pine Garden are notable landmarks, and the area's natural beauty can be seen at Taroko National Park and Chishingtan Beach. Xincheng Catholic Church and Qixingtan Coast Park are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Xincheng travel guide
Map
No. 10-6, Caolin, Xincheng, Hualien County, 971

What's nearby

  • Taroko National Park which includes a river or creek, a gorge or canyon and tranquil scenes
    Taroko National Park
    6 min drive - 5.0 km
  • Chishingtan Beach featuring surf and a pebble beach
    Chishingtan Beach
    12 min drive - 12.7 km
  • Red Bridge above Gorge and Chinese Temple Pagoda on Hill in Taroko National Park - Hualien County, Taiwan
    Taroko Gorge
    21 min drive - 19.1 km
  • Xincheng Catholic Church
    2 min drive - 2.1 km
  • Dongdamen Night Market
    21 min drive - 20.3 km

Getting around

  • Xincheng Station
    20 min walk
  • Hualien (HUN)
    20 min drive

Restaurants

  • 半天紅麻辣館
    2 min drive
  • 佳興冰果室
    3 min drive
  • 魯冰食堂
    2 min drive
  • 慕名私房料理
    13 min drive
  • 漫饗食堂
    1 min walk

About this property

Lakeshore Hotel Hualien Taroko

Upscale hotel near Taroko National Park
Located close to Xincheng Catholic Church, Lakeshore Hotel Hualien Taroko provides dry cleaning/laundry services, a full-service spa and a steam room. For some rest and relaxation, visit the sauna or the steam room. Make sure that you enjoy breakfast, dinner and Taiwanese cuisine at the two on-site restaurants. Free in-room WiFi and a hot tub are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool along with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • Self-service breakfast (surcharge), an electric car charging station and express check-in
  • Tour/ticket information, a front desk safe and outdoor furniture
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 176 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and separate baths/showers
  • Fridges, daily housekeeping and phones

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  • Restaurant
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9.0 out of 10, Wonderful, 1,006 reviews
The price is ฿2,302
฿2,659 total
includes taxes & fees
19 Mar - 20 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 1:00 PM for a fee: TWD 726 for adults and TWD 363 for children
  • 2 restaurants

Restaurants on site

  • 漫波茶堂 Manbo Tea Shop
  • 漫饗食堂 Lento Restaurant
  • 茶覺 Tea House

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Hot tub
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Built in 2021
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for self-service breakfast: from approximately TWD 726 for adults and from TWD 363 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
This property does not provide disposable personal items, such as toothbrush, toothpaste, comb, shaver, and nail file.
Property Registration Number 花蓮縣旅館182號

We should mention

Pool access available from 7:00 AM to 10:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lakeshore Hotel Taroko
Lakeshore Hualien Taroko
Lakeshore Hotel Hualien Taroko Hotel
Lakeshore Hotel Hualien Taroko Xincheng
Lakeshore Hotel Hualien Taroko Hotel Xincheng

Frequently asked questions

Does Lakeshore Hotel Hualien Taroko have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Lakeshore Hotel Hualien Taroko?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Lakeshore Hotel Hualien Taroko on 18 Mar 2026 start from ฿3,074, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lakeshore Hotel Hualien Taroko pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Lakeshore Hotel Hualien Taroko?

Self-parking is free at this property.

What time is check-in at Lakeshore Hotel Hualien Taroko?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Lakeshore Hotel Hualien Taroko?

Checkout is at 11:00 AM.

Where is Lakeshore Hotel Hualien Taroko located?

Situated on the waterfront, this spa hotel is 1.4 mi (2.2 km) from Xincheng Catholic Church and 2.7 mi (4.4 km) from Taroko National Park. Chishingtan Beach and Qixingtan Coast Park are also within 9 mi (15 km). Xincheng Station is 20 minutes by foot.

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Reviews

Lakeshore Hotel Hualien Taroko Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 257 out of 436 reviews
Rating 8 - Good. 127 out of 436 reviews
Rating 6 - Okay. 34 out of 436 reviews
Rating 4 - Poor. 11 out of 436 reviews
Rating 2 - Terrible. 7 out of 436 reviews

Reviews

10/10 Excellent

ling

Liked: Cleanliness, amenities, property conditions & facilities
Excellent food and services. Clean and quiet rooms.
Stayed 2 nights in Nov 2025

8/10 Good

Pamela

Liked: Cleanliness, property conditions & facilities
Great ocean views on top floors; breakfast not included; smell in the hallways strong
Stayed 1 night in Jun 2025

10/10 Excellent

Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and helpful staff!
Stayed 3 nights in Jan 2025

10/10 Excellent

Chi Ping Bess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views! And a beautiful beach right next to the hotel.
Stayed 3 nights in Nov 2023

10/10 Excellent

YuanChyuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s perfect for a nice and quiet vacation. Walk to the beach, unbelievable breakfast buffet, excellent dinner service 👍
Stayed 3 nights in Mar 2024

8/10 Good

Jidong

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel, five minutes walk to the beach to perceive the beauty of the sea, luxury and good service. Only regret is Taroko was severely damaged by earthquake and closed. Anyhow living experience is excellent in this hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Liang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very nice staff, and great breakfast. Quite far from the town, there are not many restaurants nearby.
Stayed 2 nights in Jan 2025

10/10 Excellent

Li

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of gems in Hualien. We loved the location and the services here.
Stayed 1 night in May 2024

10/10 Excellent

Lucy Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, very comfortable beds. Breakfast was awesome
Stayed 1 night in Dec 2023

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Amazing location with great pool and hot spas. The only issue was limited English didn’t make it easy for us to work out how to see the surrounding area. It is big with Japanese bus tourists and they had it all planned for them. But a great place and we enjoyed our stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are welcoming and hospitable.
Stayed 2 nights in Dec 2023

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rey friendly staff, 15 minutes from train station. Great breakfast buffet.
Stayed 2 nights in Oct 2023

10/10 Excellent

Yau Chun

Liked: Cleanliness, amenities
The staff are all very hospitable and friendly, very eager to help. The breakfast is top class, full of every goodies from east to western dishes to choose from. Close to Taroko National Park too, great hiking places
Stayed 1 night in Sep 2023

10/10 Excellent

yi ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and staffs. Breakfast buffet is beyond extraordinary! Don’t miss it.
Stayed 1 night in Dec 2023

8/10 Good

Jakob

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice location. Staff was somewhere between, awkward and rude.
Stayed 2 nights in Mar 2024

10/10 Excellent

Li

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is perhaps the best hotel in the Hualien area, with a top-notch new facility and close proximity to the Taroko National Park which unfortunately was severely damaged by the earthquake on 4/3/2024. The menu and food quality in the restaurant was much to our liking and to our delight, reasonably priced for dinner. Beach was a short stroll away.
Stayed 1 night in May 2024

10/10 Excellent

Yuet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the Taroko National Park. The breakfast buffet is excellent 👍 Also free in room mini bar! Free music entertainment at night too. Smart TV supports Netflix. We enjoyed our stay very much. The only drawback is the lack of safety deposit box in the room.
Stayed 3 nights in Feb 2024

8/10 Good

Tina

Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean and well-maintained. Location was great since it was only a short walk to the beach. However, customer service could be improved. Our check-in took a long time and staff in the lobby weren't very friendly and patient.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay at the quiet Xincheng

Our stay was an absolute delight. The staff was very friendly and helpful, the rooms were spic and span and the breakfast was one of the best we ever had. The pool was almost 50m, which was great to do some lengths. The gym only had a few machines, so the pool was a good alternative. (don't forget a bathing cap or you will have to buy one) Nice to see refillable shower products instead of disposable ones. Only negative point would be that there was a miscommunication about the hotel shuttle reservation, and we had to pay for a taxi on our way home.
Stayed 2 nights in May 2024

8/10 Good

Kan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

This hotel is relatively new - opened in 2021. All facilities are well designed. Rooms are elegantly designed. Very clean and comfortable. Breakfast was extensive and tasty. The hotel provide shuttle bus to the railway station. The only issue I have is it's location which is in the middle of nowhere. I thought it is located inside the Taroko National park but it is about 15 min outside of the park. Just be aware of that so you basically have to eat in.
Stayed 1 night in Nov 2023

6/10 Okay

Jesper

Liked: Cleanliness, staff & service, room comfort
We were a bit disappointed…… It’s not clear with parking. We parked in front to unload our luggage and we had a lot. Was it not for Riley who came running out to help us and told us we gad to park at another building. It turns out the hotel had 3 different buildings and only staff in one if them. I wish this was a but more clear when booking. For the price you would assume you don’t have to walker to another building for breakfast and to use other facilities. Also it says free minibar but there was nothing in the minibar? The rooms are very nice and very clean. So that was really nice And again a lot if credit to Riley who helped us 🙏
Stayed 1 night in May 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything is excellent with this property. From the hotel, dining, to customer services. Their people are especially friendly and will do everything to help you. The biggest drawback is that it is in the middle of nowhere, literally no man's land. There is no uber, no transportion, walking anywhere is just to far and remote. You are literally stuck in the resort for nothing better to do. It takes about 30 minutes to get out to the Hualien town.
Stayed 2 nights in Mar 2024

10/10 Excellent

Martha

Liked: Cleanliness, amenities
The room and amenities are great. It looks nice with an open view. But... there is no credenza for us to store our clothes. No tables to put my laptop to work. However, your room service crew was very cordial in accommodating me with a portable table/chair, and the luggage holder to at least mend the missing chest. This has somewhat eased my complaints.
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What I disliked: My check in experience was not very pleasant because after parking the car and wheeling our luggage all the way to the lobby, we were told that we were at the wrong building as the hotel had two different buildings with another hotel in between theirs. This is not clearly indicated in the booking and when driving, it is not clearly indicated on Google Maps that they had two diff buildings. Also it kinda sucks to be in the satellite building, because the breakfast, dining and pools were all at the main building so we always had to walk over about 3 mins to get to it. The location is bad if you do not drive because there are almost no food options in the vicinity so you pretty much have to eat at the hotel. If you drive, Hualien city where most of the dining options are is a 30min drive away. What I liked: Upon entering our room, we realized we were upgraded from the normal twin room to a junior suite. We appreciated this but for some reason the staff didn't let us know when we were checking in. Thus the room given was extremely spacious and luxurious. There was also a hot and cold water dispenser on every floor which is very convenient. The hotel is also very clean which we appreciated.
Stayed 2 nights in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
excellent hotel with superb breakfast
Stayed 3 nights in Oct 2025