Dear GuestThank you for your feedback. I am very happy that this accommodation experience can make you satisfied and a relaxing and comfortable journey. Hualien is your best choice. We look forward to your next chance to come and go again. We sincerely welcome your visit. ,Thank you.
A very pleasant place to stay. The staff were friendly and helpful. I also enjoyed the art exhibition in the lobby. In short, there was nothing l could pick on to complain about my stay.
Chak
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Steven Chiu วันที่ 20 ม.ค. 2024
Dear Guest:Thank you for your feedback. I am very happy that this accommodation experience can make you satisfied and a relaxing and comfortable journey. Hualien is your best choice. We look forward to your next chance to come and go again. We sincerely welcome your visit. ,Thank you.
親愛的貴賓 Yi Min 您好,感謝您花時間告訴我們您在花蓮溫德姆華美達安可酒店的體驗。 很高興您對於此次住房感到大致上滿意。我將與我們的團隊分享您的評論,我相信您的評論會鼓舞他們。 在華美達安可,我們不斷努力超越您的期望。我們的官網也將會有不少優惠專案推出,可以供您回訪做參考唷!再次感謝您分享您的經驗,我們期待在未來為您服務。祝您順心 愉快花蓮力麗華美達安可酒店 客務部 敬上
They had a desk blocking access to my balcony. Don’t know how they get away with saying all the rooms have a balcony, it’s not a balcony for you if u can’t step foot on it. Also Wi-Fi was buffering every 3-4 minutes so I ended up needing to use my cell as a hotspot my entire stay. Won’t stay there again
Andrea
เข้าพัก 2 คืน, พฤษภาคม 2023
การตอบกลับจาก Jonas Kao วันที่ 12 พ.ค. 2023
親愛的貴賓 Andrea 您好,感謝您花時間告訴我們您在花蓮溫德姆華美達安可酒店的體驗。 很高興您對於此次住房感到部分滿意。有關客房設備及網路問題還需請貴賓提供您入住的房號,以便我們準確地做出改進;我將與我們的團隊分享您的評論,我相信您的評論會鼓舞他們。 在華美達安可,我們不斷努力超越您的期望。我們的官網也將會有不少優惠專案推出,可以供您回訪做參考唷!再次感謝您分享您的經驗,我們期待在未來為您服務。祝您順心 愉快花蓮力麗華美達安可酒店 客務部 敬上
Check in service a bit disappointed. I booked 2 twin rooms, hotel assigned one room to tower 1 and the second room to tower 2. After negotiation with the staff, they agreed to move us to the same tower but different floor.