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"The hotel has always been wonderful. Unfortunately this time my wife became ill and we were unable to go to the Nailers game and didn’t need the hotel. We were unable to cancel in time to get a refund. I would think that they could give us a credit for the next trip instead of losing the entire cost of the room."

"Wife and I agree that this Hampton was the best we have stayed! Convenient, and they have a shuttle vehicle to take you to restaurants in their area !"

"Pet friendly, good breakfast, friendly staff. Overall great place to stay."

"This hotel was understaffed. Our room was not ready until 2 hrs after check-in. The room was clean, but small. The pillows were small and requested 2 additional. The breakfast was sad. No toast or pastry items. Also the hot water was empty with no personnel in sight to refill. There were a lot of kids (sports teams). We were also charged for data usage which we were not informed of being charged. There a 2 other hotels in the area that we had better experiences. Therefore, we will...

"Very nice staff and clean place. Highly recommended "

"Parking was fine in front of the building. The food met our needs. But when we booked Expedia showed that allowed cats and dogs and this Windgate is Steubenville OH did take cats in Dec 2025 when we stayed there. but I called the day prior to our reservation, and they said they did not take cats since things have changed. They only take dogs now. It was to late to book with someone else so we had to scramble to find someone to take our cat. after going back and forth with Wingate they called the...

"On Expedia, this property is listed as No pets allowed, which is why we chose it. I have allergies and need a no pet location. While there, we saw several dogs in the hotel. Their actual website says pets allowed. Expedia has the wrong information!!!"

"Yes."

"Breakfast was great and the staff is amazing. "

"I often stay here when I’m in town. Rooms are clean. Staff is very nice. Hot Breakfast decent processed food. Kids love the pool and I like the hot tub, although, the chlorine levels need adjusting. It’s is way too strong."

"Comfortable bed and pillows. "

"Great location and upscale neighborhood close to Interstate. My room was very clean and fresh. Breakfast was excellent too, a very thoughtful and well-prepared selection breakfast choices. "

"Friendliness "

"Wonderful experience !!!"

"Everyone and everything was great"

"For the price , this was a great place to stay. I have a nice spa tub and a walk in shower. Great place to stop and relax on a trip "

"Plenty of amenities, activities, and offered a sense of peace, staff were polite."

"later checkout time would be nice"

"Room had a funny smell, and the sheets were hairy/dirty. Would not stay again. "