Search Hotels Near Holocaust Memorial Museum, San Antonio

"I have stayed at this location numerous times and had always been pleased. This time, however, I noticed that it is starting to show its age. The AC didn’t cool off as good and it smelled a little musty. The shower was also looking a little shabby. Overall it’s a great place just needs some TLC."

"Jose at the front desk was excellent.all staff were attentive. . Breakfast was a nice spread. Room was clean no issues there. Pool is clean and a nice and relaxing spot. I would stay there again. "

"I would recommend this place. A good place for the price and the inside is nice. The staff is friendly and nice, and the neighbors are cool. I like this place like the baites motel in a friendly way. 😁"

"Shuttle drivers and front desk staff very very helpful and friendly. The breakfast buffet was great!"

"Breakfast is the usual and everything is very safe. And the room is quite but the area is very noisy."

"Convenient location "

"Staff was great. Good place for emergency or quick stay. I’m a clean freak but understand the hotel biz, worked in some many years, but these floors had all kinds of stuff stuck to it and clearly visible in the bathroom and main room areas. Should have been taken care of. Washer and dryers were out of order the entire 4 night stay and that was very inconvenient for my family. NO pool, no breakfast. Just bare bones stay. The AC in the room also did not work properly. It wasn’t hot per se but as soon as the unit would shut off it would start getting hot. The first night we all woke up in the middle of the night sweating and I was right next to the unit. All in all not terrible but could have been better. In an emergency I would stay again"

"I had a 5 day stay at the hotel from a Sunday to Friday. On the Wednesday of my stay the hotel shut off the water for 8 hours from 11a to 7p. I was told at first when I called the front desk it was going to be turned back on at 2p. Then 2p came and they said another 30 minutes then I went to the front desk at 3p they claimed another 30 minutes. I asked 5 times and got the run around. I couldn’t use the restroom, shower and the front desk supervisor Carmain said she was sorry the inconvenience and that the manager April said she can give 15% discount for the day. I spoke to April on the day of check out and she was rude, so when I said she was going to get a low rating review she just shrugs her shoulders and says it is what it is. I would recommend going to another hotel than choosing Sonesta International hotel at this location. Don’t waste your time. 15% off for being without water practically the majority of the day is an embarrassment, Sonesta International hotel DO BETTER, hire employees that know how to take care of their guests I stead of being rude and shrugging off the issue that affected the whole hotel."

"Clean, safe, quiet. Staff friendly and helpful "