We had a very enjoyable stay with family. The hotel is gorgeous and the people extremely helpful. Yuri was particularly helpful with organising our day trips. Big shout out to all the staff!!
Staff were very friendly and helpful. The breakfast buffet is amazing with a variety of choices. Our suite was very spacious and house keeping did a fantastic job supplying fresh towels and water bottles daily.
Room was nice. Had a decent view of the ocean. Staff at the front desk were very nice and were able to exchange my US currency to local currency and was the least expensive way to do so.
Location was very convenient for pick up at Hotel and to go on any tours in the area. restaurant across the street had very good. Pho and was much less expensive than the restaurant at the hotel went to town for all other restaurants. breakfast here was a very nice buffet, though finding gluten-free options was hard to decipher.
So I mainly eat fruit and some bacon with rice for breakfast. At my time of stay there was quite a bit of construction going on the beach, so it was very loud and very noisy.
Highly recommend this resort. Our young family had the most amazing stay in one of the 3 bedroom beachfront villas...the private pool & views were beautiful. Excellent buffet breakfast. Such a treat!
Lobby and staff were very nice. 4th floor hallway had carpet stains, peeling paint and cots against the walls. Disappointing for a renaissance property.
Fantastic stay at the Renaissance hotel, the staff were warm, welcoming, polite and always lovely to speak with, special shout-out to Nguyen, Hannah and Mark. Our Junior Suite room was spacious and comfortable with a fantastic view over the pool and beach. The pool and beach themselves were calm and relaxing even when the hotel itself was busy, and breakfast had plenty of options catering for all cuisines.
The room was perfect and always cleaned to the highest standard. All the staff throughout the hotel were very courteous and friendly. The pool and beach area was excellent. The breakfast and dinners food was of the highest standard and with a great variety of choice at affordable prices
We booked the junior suite and it was beautiful! The staff were always very helpful and attentive whether if it was at the pool, restaurant or room. The room had so much room and was very clean. The only downside was that the ceiling had a bit of mold.
This hotel is amazing! Really luxury hotel. The swimming pool is big and clean. Beach is next to the swimming pool. Great breakfast. We travel a lot and stayed in many different hotels with similar set up. This one is one of the best. It is quite at night, not like most hotels in Danang. If I could give more than 10 points, I would do it.
Terrible Experiance for a resort in Vietnam/ HoiAn;
we have been travelling in various places in Vietnam for over a month, and Renaissance HoiAn was our last stop. the property is very badly maintained, the stuff is not well trained, the common areas are not clean, the food is a really shame, and the overall experiance is really poor;
the only good point of the resort is the rooms- spacy, quite, and confortable.
We would not recomend anyone to experiance this proprty, and would not beleive that the property is a 5 stars level (maybe 3 stars in a good day...).
without complete review of the conditions of the property and the managment - this property should be off the market;
Fantastic Staff, great private and shared pools, okay gym.
Our villa was lovely although some of the decor was a bit tired and the fridge was not cold at all. It might as well have just been a cupboard.
Breakfast was good.
Overall value for money was really good.