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"We were very pleased with the informative welcome we received. The room was perfect for us with ample suitcase space. The breakfast had many offerings and options. All that I tried were very good and fresh. "

"Friendly staff. Great breakfast. Excellent dinner restaurant. Quiet location off side street directly opposite train station. Walls somewhat thin but spotless. "

"Nicely positioned with a balcony overlooking the main square. A two minute walk to the castle behind. Excellent pasta in the restaurant below and of course the Italian gelato was welcome."

"Very nice and cleaned room. Walking distance from Train station. Breakfast was okay. Parking is available at the property "

"I made a reservation and paid extra to get a hotel with a Mountain View and balcony at the Matterhorn Inn, and the night before, I was told without warning that they were moving me to their sister property called Hotel Porta Cervino. Our room was downgraded to a room that overlooked the kitchen and dump dumpsters, there was no balcony, and the room was stuffy. Because we were over the kitchen doorway, the cook and other staff from the restaurant, Wood smoke cigarettes, and their smoke would blow into our room if we had the window open. So unfortunately, we had to keep the window closed and deal with the hot, stuffy room. When I asked about the balcony in Mountain View room, they told me that hotel Porta Cervino was a higher rated hotel than the hotel Manor horn in, so they were upgrading me, even though they gave me a basic room. When we arrived at the hotel, we couldn’t check in, and the restaurant in the hotel was closed until dinner. Our whole day was disappointing, and I would definitely not recommend this hotel nor the hotel Manor Inn, because you would never know what you were going to receive for your money. if you don’t care about your room, and you’re just there to ski, this would be an ideal hotel to stay in, even though I thought it was really pricey for what you were getting."

"Rooms look recently renovated (bathrooms are nice). Location is great if you’re there to hike, staff is friendly and helpful. "

"Hotel was in an ideal location from the train station. The room was exceptional. The staff was very helpful and nice."

"Room is so quiet and bed was comfortable "

"Standard breakfast for mountain resorts in Switzerland. Absolutely nothing special "