Ben Thanh Xin Chao Sirasa, Thank you very much for your kind review of our hotel. We're honoured to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests. We thank you again for visiting us and wish to welcome you back again when your travels bring you back to this lively city. Best regards, Huu Pham (Mr.) Front Office Manager

Ben Thanh Xin Chao Tamaki,Thank you so much for taking the time to share your wonderful feedback! We're absolutely thrilled to hear that you had such a fantastic experience at our hotel. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests.Thank you again for choosing to stay with us. We look forward to welcoming you back soon for another memorable stay in this lively city.Best regards,The Hotel Managerment

Ben Thanh Xin Chao Derek,Thank you for choosing Silverland Ben Thanh as your preferred accommodation in Ho Chi Minh City.Regarding the concerns you raised, we sincerely apologize for the inconvenience you experienced during your stay regarding the noise and the A/C. Unfortunately, we were not made aware of these concerns while you were still with us, as we would have eagerly taken immediate steps to rectify any problems and improve your experience. Please know that we have thoroughly investigated this matter, and there is no record or evidence supporting the claim regarding the missing towel.As we strive to provide the highest level of service every day, we truly regret to learn that we did not meet your expectations for the delivered service. For our constant improvement, we would like to ask if you could share with us more details about your recent stay by email to fom.benthanh@silverlandhotels.com. Your feedback is not only a great learning to us but also helps us to improve our service quality. Through this experience, we can assure you the best of our services at your subsequent visits to us.We thank you for your continuous support and look forward to serving you again soon.Kind regards,Huu Pham (Mr.)Front Office Manager

Ben Thanh Xin Chao Adriana mariana,Thank you for taking your time to write a positive review! We are delighted to hear that you had a fantastic stay at Silverland Ben Thanh and that our . Your compliment is highly appreciated and it will serve as a motivation for our team to continue to elevate guest experience at Silverland Ben Thanh to a higher level. Your feedback is not only a great learning to us but also helps us to improve our service qualityOnce again, thank you for sharing your feedback with us. We hope to be your home away from home every time your travels bring you to our charming city. Best regards, Huu Pham (Mr.) Front Office Manager

Ben Thanh Xin Chao Karen,Thank you so much for sharing your extraordinary experience with us. We are deeply touched and grateful for your kind words. Ensuring the well-being and comfort of our guests is our top priority, and it's heartwarming to hear that we were able to support you during your time of need. Your recognition of their effort is greatly appreciated and serves as a wonderful motivation for all of us.Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future, ensuring another exceptional experience.Warm regards,The Hotel Management

Ben Thanh Xin Chao Shelley,Thank you so much for sharing your extraordinary experience with us. We are deeply touched and grateful for your kind words. Ensuring the well-being and comfort of our guests is our top priority, and it's heartwarming to hear that we were able to support you during your time of need. Your recognition of their effort is greatly appreciated and serves as a wonderful motivation for all of us.Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future, ensuring another exceptional experience.Warm regards,The Hotel Management

Ben Thanh Xin Chao Melanie,Thank you very much for your kind review of our hotel. We're honoured to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests.We thank you again for visiting us and wish to welcome you back again when your travels bring you back to this lively city.Best regards,Huu Pham (Mr.)Front Office Manager

Ben Thanh Xin Chao Theresa,Thank you very much for your excellent feedback of your stay with us. It gives us great joy and pride to hear that you had such a wonderful experience and that every aspect of our services exceeded your expectation. Your recommendation truly validates our efforts and fuels our dedication to continue delivering exceptional services. We thank you again for choosing us and look forward to welcoming you back soon to this lively city. Best regards,Huu Pham (Mr.) Front Office Manager

Ben Thanh Xin Chao Karine, Thank you so much for your amazing review! We are thrilled to hear that you had such a positive experience during your stay at our hotel. Your kind words about our impeccable service and fantastic staff truly warm our hearts. It's wonderful to know that Hannah and Ms. Jennifer along with the entire team, contributed to your positive experience. Your recommendation means a lot to us, and we would be honored to welcome you back in the future.We thank you for your continuous support and look forward to serving you again soon.Kind regards,The Hotel Management

Ben Thanh Xin Chao Alexandra,Thank you very much for your kind review of our hotel. We're honoured to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests.We thank you again for visiting us and wish to welcome you back again when your travels bring you back to this lively city.Best regards,Huu Pham (Mr.)Front Office Manager

Ben Thanh Xin Chao Peter J,Thank you for your kind review of our hotel.We're thrilled to learn about your wonderful experience, and it is truly a great honor to know that we succeeded in making your stay extra special.Thank you for choosing to stay at Silverland Ben Thanh and we wish to welcome back you very soon for another memorable experience.Best regards,Huu Pham (Mr.)Front Office Manager

Ben Thanh Xin Chao Thank you very much for your kind review of our hotel. We're delighted to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests. We thank you again for visiting us and wish to welcome you back again when your travels bring you back to this lively city. Best regards, Huu Pham (Mr.) Front Office Manager

Ben Thanh Xin Chao CHIU WEN,Thank you for your kind review of our hotel. We're thrilled to learn about your wonderful experience, and it is truly a great honor to know that we succeeded in making your stay extra special.Thank you for choosing to stay at Silverland Ben Thanh and we wish to welcome back you very soon for another memorable experience.Best regards,Huu Pham (Mr.)Front Office Manager

Ben Thanh Xin Chao Aashna,Thank you very much for your rating of Silverland Ben Thanh. We're honored to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests.We thank you again for visiting us and wish to welcome you back again when your travels bring you back to this lively city.Best regards,Huu Pham (Mr.)Front Office Manager

Ben Thanh Xin Chao Dorte,Thank you for taking your time to write a positive review! We are delighted to hear that you had a fantastic stay at Silverland Ben Thanh and that our impeccable service as well as our attentive staff made your experience so enjoyable. Please rest assured your comments about our soundproofing have been passed to our management team for our ongoing efforts to upgrade our amenities. Once again, thank you for visiting us and we look forward to welcoming you back soon for another memorable stay in this lively city. Best regards, Huu Pham (Mr.) Front Office Manager

Ben Thanh Xin Chao Tod, Thank you very much for your kind review of our hotel. We're delighted that you had a comfortable and enjoyable stay, and we truly appreciate your high recommendation. It's wonderful to know that you found our location convenient and enjoyed our impeccable service. We pride ourselves on delivering the highest standard of customer service so it is always nice to discover this focus is noticed.Once again, thank you for visiting us and we look forward to welcoming you back soon for another memorable stay in this lively city.Best regards,Huu Pham (Mr.)Front Office Manager

Ben Thanh Xin Chao sangjang,Thank you very much for your kind review of our hotel. We're honoured to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests.We thank you again for visiting us and wish to welcome you back again when your travels bring you back to this lively city.Best regards,Huu Pham (Mr.)Front Office Manager

Ben Thanh Xin Chao Hkyet Myu Htoi,Thank you very much for your kind review of our hotel. We're honored to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectations. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests.We thank you again for visiting us and wish to welcome you back again when your travels bring you back to this lively city. Best regards, Huu Pham (Mr.) Front Office Manager

Ben Thanh Xin Chao Byungchun,Thank you for taking the time to share your feedback about your recent stay with us. As we strive to provide exceptional services to our discerning guests every day, we regret to learn that we fell short in certain aspects of your stay. This is not reflective of our usual standards, and we assure you that your feedback will be seriously considered as an opportunity to improve and enhance our guest experience. Once again, we apologize for any shortcomings during your stay.Thank you for choosing Silverland Ben Thanh and we hope to have a chance to welcome you back with exceptional services that our hotel is known for.Best regards,Huu Pham (Mr.)Front Office Manager

Ben Thanh Xin Chao Feryal,Thank you for your kind review of our hotel. We're thrilled to learn about your wonderful experience, and it is truly a great honor to know that we succeeded in making your stay extra special.Thank you for choosing to stay at Silverland Ben Thanh and we wish to welcome back you very soon for another memorable experience.Best regards,Huu Pham (Mr.)Front Office Manager

Ben Thanh Xin Chao Sophie,Thank you very much for your kind review of our hotel. We're honoured to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests.We thank you again for visiting us and wish to welcome you back again when your travels bring you back to this lively city.Best regards,Huu Pham (Mr.)Front Office Manager

Ben Thanh Xin Chao Megan,Thank you for taking the time to share your feedback about your recent stay with us. As we strive to provide exceptional services to our discerning guests every day, we regret to learn that we fell short in certain aspects of your stay. This is not reflective of our usual standards, and we assure you that your feedback will be seriously considered as an opportunity to improve and enhance our guest experience. Once again, we apologize for any shortcomings during your stay.Thank you for choosing Silverland Ben Thanh and we hope to have a chance to welcome you back with exceptional services that our hotel is known for.Best regards,Huu Pham (Mr.)Front Office Manager

Ben Thanh Xin Chào Jason, We appreciate you taking the time to post your comments describing the challenges you faced during a recent stay at our hotel. Although we thought at the time of meeting at the hotel, your concerns and subsequent offers of goodwill has enlightened your stay for the remainder of your time with us.Our staffs are exceptionally passionate about our guests and the service that they provide. I think that is reflected the comment that we have received previously and believe that on this occasion every effort was made to make your stay a comfortable as we could.We are sincerely sorry that your expectation was not met and that your overall perception of Ho Chi Minh City has not been tainted.Once again, thank you for your business and kind understanding.Best regards,The Hotel Management

Ben Thanh Xin Chao Jan,Thank you very much for your kind feedback about our hotel. We're delighted to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests. Once again, we thank you for choosing to stay with us and we wish to welcome you back soon for another memorable experience. Best regards, Huu Pham (Mr.) Front Office Manager

Ben Thanh Xin Chao Ravi, Thank you for taking the time to share your experience with us.We're sorry to learn of your recent experience at our restaurent. We strive to provide our guests with exceptional service and an unforgettable dining experience. We deeply regret that we fell short of your expectations on this occasion. Your feedback is appreciated, and we will take the necessary steps to ensure that our service is more efficient in the future.Once again, please accept our apologies for the inconvenience caused. We look forward to another opportunity to provide you with an exceptional experience at Silverland Ben Thanh in the near future.Best regards,Huu Pham (Mr.)Front Office Manager

Ben Thanh Xin Chao MATHEW,Thank you so much for taking the time to share your wonderful feedback! We're absolutely thrilled to hear that you had such a fantastic experience at our hotel. It's wonderful to know that our central location added to your overall experience and our service left such a positive mark on your stay. Thank you again for choosing to stay with us. We look forward to welcoming you back soon for another memorable stay in this lively city. Best regards, Huu Pham (Mr.) Front Office Manager

Ben Thanh Xin Chao Cheong,Thank you so much for taking the time to share your wonderful feedback! We're absolutely thrilled to hear that you had such a fantastic experience at our hotel. It brings us great pleasure to hear that our service have lived up to your expectations. We thank you again for visiting us and look forward to welcoming you back very soon for another memorable stay. Best regards, Huu Pham (Mr.) Front Office Manager

Ben Thanh Xin Chao Anonymous , Thank you very much for your kind feedback about our hotel. We're delighted to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests. Once again, we thank you for choosing to stay with us and we wish to welcome you back soon for another memorable experience. Best regards, Huu Pham (Mr.) Front Office Manager

Ben Thanh Xin Chao hyeyeon, Thank you very much for your kind feedback about our hotel. We're delighted to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests. Once again, we thank you for choosing to stay with us and we wish to welcome you back soon for another memorable experience. Best regards, Huu Pham (Mr.) Front Office Manager

Ben Thanh Xin Chao Joung Tea,Thank you very much for your kind review of our hotel. We're honoured to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests. Please rest assured your candid feed back will be addressed and we will take the necessary steps for constant improvement.We thank you again for visiting us and wish to welcome you back again when your travels bring you back to this lively city. Best regards, Huu Pham (Mr.) Front Office Manager

Ben Thanh Xin Chao Christian,Thank you very much for taking the time to share your wonderful experience at our hotel. We are thrilled to read your glowing review and are delighted to hear that you found our property to be exceptional. It is heartwarming to know that our dedicated team members left such a positive impression on you. Once again, we thank you for visiting us and look forward to welcoming you back soon to this lively city. Kind regards, Huu Pham (Mr.) Front Office Manager

Ben Thanh Xin Chao Frøydis,Thank you very much for your kind feedback about our hotel. We're delighted to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests. Once again, we thank you for choosing to stay with us and we wish to welcome you back soon for another memorable experience. Best regards, Huu Pham (Mr.) Front Office Manager

Ben Thanh Xin Chao Anonymous,Thank you very much for your kind feedback about our hotel. We're delighted to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests. Once again, we thank you for choosing to stay with us and we wish to welcome you back soon for another memorable experience. Best regards, Huu Pham (Mr.) Front Office Manager

Ben Thanh Xin Chao Yu Ling Elynn,Thank you for your kind review of our hotel. We're thrilled to learn about your wonderful experience, and it is truly a great honor to know that we succeeded in making your stay extra special. Thank you for choosing to stay at Silverland Ben Thanh and we wish to welcome back you very soon for another memorable experience. Best regards, Huu Pham (Mr.) Front Office Manager

Ben Thanh Xin Chao international,Thank you very much for your kind feedback about our hotel. We're delighted to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests. Once again, we thank you for choosing to stay with us and we wish to welcome you back soon for another memorable experience. Best regards, Huu Pham (Mr.) Front Office Manager

Ben Thanh Xin Chao Roberto, Thank you very much for taking the time to share your wonderful experience at our hotel. We are thrilled to read your glowing review and are delighted to hear that you found our property to be exceptional. It is heartwarming to know that our dedicated team members left such a positive impression on you. Once again, we thank you for visiting us and look forward to welcoming you back soon to this lively city. Kind regards, Huu Pham (Mr.)Front Office Manager

Ben Thanh Xin Chao Foo Wah Irwin,Thank you so much for taking the time to share your wonderful feedback! We're absolutely thrilled to hear that you had such a fantastic experience at our hotel. It's wonderful to know that our central location as well as our impeccable service added to your overall experience and our staff left such a positive mark on your stay. Thank you again for choosing to stay with us. We look forward to welcoming you back soon for another memorable stay in this lively city. Best regards, Huu Pham (Mr.) Front Office Manager

Ben Thanh Xin Chao Catherine,Thank you very much for your kind review of our hotel.We're honoured to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests.We thank you again for visiting us and wish to welcome you back again when your travels bring you back to this lively city.Best regards,Huu Pham (Mr.) Front Office Manager

Ben Thanh Xin Chao Brendon, Thank you very much for your kind review of our hotel.We're delighted to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Your words are truly appreciated to help us in our efforts to consistently provide the highest level of services and facilities to our guests,We thank you again for visiting us and wish to welcome you back again when your travels bring you back to this lively city.Best regards,Huu Pham (Mr.)Front Office Manager

Ben Thanh Xin Chao Olena, Thank you very much for your kind review of our hotel. We're delighted that you had a comfortable and enjoyable stay, and we truly appreciate your high recommendation. It's wonderful to know that you enjoy our dinning offers as well as the warm hospitality service of our associates. We pride ourselves on delivering the highest standard of customer service so it is always nice to discover this focus is noticed. Once again, thank you for visiting us and we look forward to welcoming you back soon for another memorable stay in this lively city. Best regards, Huu Pham (Mr.) Front Office Manager

Ben Thanh Xin Chao Anonymous,Thank you so much for taking the time to share your wonderful feedback! We're absolutely thrilled to hear that you thoroughly enjoyed your stay with us and that our interior design as well as our friendly staff left such a positive impression on you. We pride ourselves on delivering the highest standard of customer service so it is always nice to discover this focus is noticed. Once again, thank you for visiting us and we look forward to welcoming you back soon for another memorable stay in this lively city.Best regards, Huu Pham (Mr.) Front Office Manager

Ben Thanh Xin Chao Kim, Thank you very much for your kind review of our hotel. We're delighted to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests. We thank you again for visiting us and wish to welcome you back again when your travels bring you back to this lively city. Best regards, Huu Pham (Mr.) Front Office Manag

Ben Thanh Xin Chao Wendy, Thank you for taking your valuable time to post your review for your recent stay with us. We are delighted to learn that you had a fantastic stay with us, particularly appreciated the hotel facilities as well as excellent service from our staff who made your stay more memorable. Please rest assured your candid feedback about the breakfast will be addressed for necessary improvements. Again, thank you so much for providing your valuable feedback and we hope that your travels will bring you back to stay with us soon. Best regards,Huu Pham (Mr.) Front Office Manager

Ben Thanh Xin Chao Ky, Thank you very much for your kind review of our hotel. We're delighted to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests. We thank you again for visiting us and wish to welcome you back again when your travels bring you back to this lively city. Best regards, Huu Pham (Mr.) Front Office Manager

Ben Thanh Xin Chao Rahimah,Thank you very much for your kind feedback about our hotel. We're delighted to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests.Once again, we thank you for choosing to stay with us and we wish to welcome you back soon for another memorable experience.Best regards,Huu Pham (Mr.)Front Office Manager

Ben Thanh Xin Chao Anonymous,Thank you very much for your kind feedback about our hotel. We're delighted to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests.Once again, we thank you for choosing to stay with us and we wish to welcome you back soon for another memorable experience.Best regards,Huu Pham (Mr.)Front Office Manager

Ben Thanh Xin Chao Victor miguel,Thank you very much for your kind feedback about our hotel. We're delighted to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests. Once again, we thank you for choosing to stay with us and we wish to welcome you back soon for another memorable experience. Best regards, Huu Pham (Mr.) Front Office Manager

Ben Thanh Xin Chao Jia Min, Thank you so much for taking the time to share your wonderful feedback! We're absolutely thrilled to hear that you had such a fantastic experience at our hotel. It brings us great pleasure to hear that our service have lived up to your expectations. We thank you again for visiting us and look forward to welcoming you back very soon for another memorable stay. Best regards, Huu Pham (Mr.) Front Office Manager

Ben Thanh Xin Chao Kim, Thank you so much for taking the time to share your wonderful feedback! We're absolutely thrilled to hear that you had such a fantastic experience at our hotel. It brings us great pleasure to hear that our service have lived up to your expectations. We thank you again for visiting us and look forward to welcoming you back very soon for another memorable stay. Best regards, Huu Pham (Mr.)Front Office Manager

Ben Thanh Xin Chào Lau,Thank you for taking your valuable time to post your review and rating us 5* for your recent stay on Expedia,I’m delighted to read that you had an awesome stay with us; particular highlighting the hotel great location, the cleanliness of your room with free mini bar as well as friendliness and helpfulness of our staff services. It is always encouraging to read that our guests are satisfied with hotel facilities and service. Please rest assured your kind words have been passed on to our staff; this will certainly motivate us all to keep up the good work. We thank you for your continuous support and look forward to serving you again soon.Kind regards,Jennifer Lam (Ms.)Operation Manager