การตอบกลับจาก Cao Lan Ms | Ecommerce sales วันที่ 28 ต.ค. 2019
Dear Guest
Thank you so much for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleanliness, rooftop pool and services. I hope we get to see you again in the near future
Best regards
Great location—near river, tourist attractions, and great restaurants. Friendly, welcoming and helpful staff. Original room had no view, so we upgraded at small expense to much better view. Would come here again.
H Timothy
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Cao Lan Ms วันที่ 7 พ.ค. 2024
Dear Mr Timothy, Thank you for your feedback! We're delighted to hear that you enjoyed our convenient location and the hospitality of our staff. It's fantastic to know that you appreciated the upgrade for a better view—we're always striving to ensure our guests have a memorable experience. We look forward to welcoming you back on your next visitBest regards
I liked the rooftop pool was nice and relaxing. Great for photos too.
michael
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Cao Lan Ms DOSM วันที่ 10 เม.ย. 2024
Dear Mr Michael, Thank you for sharing your feedback! We're thrilled to hear that you enjoyed our rooftop pool and found it to be a relaxing experience. We're also glad to know that you found it to be a great spot for photos. Your kind words mean a lot to us, and we'll be sure to share your feedback with our staff. We hope to welcome you back soon for another enjoyable stayBest regards
4 stjerner i Vietnam er ikke nødvendigvis super godt. Vi oplevede at badekaret var utæt og det sejlede med vand efter brug. Selvom vi nævnte det for personalet virkede de ikke til at tage sig af det.
Morgenmaden var ikke specielt inspirerende. Bliver reddet ved, at de serverer frisklavet omelet og pho.
Sengetøjet var gammelt og ødelagt/slidt.
Kakerlakker på værelset. Heller ikke her virkede personalet interesseret i at gøre noget ved det.
Poolområdet var fint. Smuk udsigt. Trækker klart opholder opad. Desværre som noget af det eneste.
Camilla
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Cao Lan Ms | DOSM วันที่ 2 ก.พ. 2024
Kære kunderVi sætter pris på din feedback om din oplevelse på vores hotel. Vi er kede af at høre, at din oplevelse ikke levede op til dine forventninger, og vi vil gerne beklage den ulejlighed og skuffelse, du måtte have oplevet under dit ophold.Først og fremmest beklager vi utætheden i badekarret og vandpåfyldningsproblemerne. Vi forstår vigtigheden af at reagere hurtigt på sådanne bekymringer, og det er skuffende at erfare, at vores personale ikke behandlede dem som forventet. Vi vil straks undersøge og løse disse tekniske problemer for at forhindre lignende situationer i fremtiden.Der er også taget hensyn til din feedback på morgenmaden og kvaliteten af sengetøjet. Vi vil bestræbe os på at forbedre manglerne og skabe en mere inspirerende morgenmadsoplevelse samt sikre, at sengetøj holder en høj standard.På trods af de nævnte problemer er vi glade for at høre, at du nød poolområdet og de smukke omgivelser. Vi sætter pris på din feedback og vil arbejde hårdt på at forbedre alle aspekter af vores service for at sikre, at fremtidige gæster får en mere behagelig oplevelse.Vi håber at få muligheden for at byde dig velkommen igen og give dig en bedre oplevelse.Med venlig hilsen,
การตอบกลับจาก Cao Lan Ms | DOSM วันที่ 6 ก.พ. 2024
Dear Valued Guest We greatly appreciate your trust and choosing our services. I noticed that the review score you gave for our hotel is quite low. I wonder if you encountered any challenges during your stay? Please don't hesitate to let us know so that we can address and resolve any issues more effectively. Thank youBest regards
6/10 พอใช้
victor
เดินทางกับคู่รัก
31 ธ.ค. 2023
I intended to stay again from Dec23-28 but I cancelled my booking and to stay at Liberty central Riverside..instead….only $10 USD but a lot better overall experience.
victor
เข้าพัก 4 คืน, ธันวาคม 2023
การตอบกลับจาก Cao Lan Ms | DOSM วันที่ 2 ก.พ. 2024
Dear Guest, Thank you for sharing your feedback with us. We appreciate your honesty and are sorry to hear that your experience during your intended stay with us did not meet your expectations.If there are specific aspects of your holiday that you would like to share or discuss further, please contact us. We hope to have the opportunity to welcome you back in the future and provide you with more positive and enjoyable experiences.Best regards,
Staff are courteous and very helpful.
Suggest to just take a taxi(Vinasun taxi) from the airport to the hotel.
TORRES ALCARAZ
เข้าพัก 5 คืน, ธันวาคม 2023
การตอบกลับจาก Cao Lan Ms | DOSM วันที่ 2 ก.พ. 2024
Dear Valued Customer, Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to hear that you found our staff to be courteous and very helpful. Providing excellent service and assistance is our utmost priority, and we are pleased to know that we met your expectations in this regard.Your suggestion about taking a taxi (Vinasun taxi) from the airport to the hotel is greatly appreciated. We understand the importance of reliable transportation recommendations, and we are grateful for your valuable input. It's our goal to ensure a seamless and convenient experience for our guests.If there are any additional comments or suggestions you would like to share, please feel free to reach out. We value your feedback and look forward to the opportunity of welcoming you back in the future.Thank you for choosing to stay with us.Best regards,
การตอบกลับจาก Cao Lan Ms | DOSM วันที่ 2 ก.พ. 2024
Dear Guest, Thank you so much for posting your review here and for your business. Truly appreciate your nice review and score. We are delighted to be one of the best hotels you have stayed in. Thank you for your compliments. Of course, we look forward to your visit once again. Kind regards
Great staff, good room, very good breakfast, close to everything
Jason
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Cao Lan Ms | DOSM วันที่ 17 พ.ย. 2023
Dear Mr Jason, Thank you so much for posting your review here and for your business. Truly appreciate your nice review and score. We are delighted to be one of the best hotels you have stayed in. Thank you for your compliments. Of course, we look forward to your visit once again. Kind regards
10/10 ดีเลิศ
Munenori
16 พ.ย. 2023
Munenori
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก Cao Lan Ms | DOSM วันที่ 2 ก.พ. 2024
Dear Guest, Thank you so much for posting your review here and for your business. Truly appreciate your nice review and score. We are delighted to be one of the best hotels you have stayed in. Thank you for your compliments. Of course, we look forward to your visit once again. Kind regards
8/10 ดี
YUICHIRO, OWARIASAHISHI
15 พ.ย. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
YUICHIRO
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก Cao Lan Ms | DOSM วันที่ 17 พ.ย. 2023
Dear GuestThank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards
10/10 ดีเลิศ
Jungsun
9 พ.ย. 2023
Jungsun
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Cao Lan Ms | DOSM วันที่ 17 พ.ย. 2023
Dear Jungsun, First of all, we would like to say thank you for choosing our hotel as your accommodation when you visit Sai Gon We are very thrilled to be rated at the highest score as everything is perfect and has met your expectations! We and the associates would be motivated by such a kind rating from you and we will keep moving forwards to make all guests satisfied.Thank you and have a great day
Second time we have stayed here ,it’s great ,very clean ,rooms are great very clean ,love the pool bar area ,has fantastic views of city and Mekong value for money will be back
Leah
เข้าพัก 7 คืน, ตุลาคม 2023
การตอบกลับจาก Cao Lan Ms | DOSM วันที่ 3 พ.ย. 2023
Dear Leah Sir/Madam, I'm glad to hear that you had a wonderful second stay with us! It's great to know that you found our hotel very clean and that you enjoyed the rooms and the pool bar area with its fantastic views of the city and the Mekong. We appreciate your kind words about the value for money, and we can't wait to welcome you back for your next visit. Thank you for choosing us as your place to stay!Best regards
Spacious room and comfortable bed. Large bathroom. Beautiful lobby and mezzanine dining area. Sky bar and pool offer beautiful views. Staff friendly and responsive. I would stay here again.
Dale
เข้าพัก 3 คืน, ตุลาคม 2023
การตอบกลับจาก Cao Lan Ms | DOSM วันที่ 27 ต.ค. 2023
Dear Dale, Thank you very much for your positive feedback about your stay at our hotel. We are delighted to hear that you found the room spacious and the bed comfortable, the bathroom large, and the lobby and mezzanine dining area beautiful. The Sky bar and pool indeed offer stunning views, and we are pleased that you were satisfied with our friendly and responsive staff.We look forward to hosting you again in the future. If you have any other requests or preferences, please do not hesitate to contact us. Thank you for choosing to stay at our hotel, and we hope you will have more wonderful memories here. Have a great day!Best regards
A nice little property with a great roof top pool. Can recommend the chicken drumsticks!
Benjamin
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Cao Lan Ms | DOSM วันที่ 25 ต.ค. 2023
Dear Mr Benjamin, It's wonderful to hear that you had a great experience at our property and enjoyed the rooftop pool. The chicken drumsticks are indeed a delicious choice, and we're delighted that you would recommend them. We appreciate your positive feedback and look forward to welcoming you back in the future. If you have any more comments or suggestions, please feel free to share them with us. Thank you for choosing our property!Best regards
Great little hotel in a good location. Walk to everywhere in Quan 1. Roof top pool serves awesome chicken pieces and cocktails, and the view is great.
Benjamin
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Cao Lan Ms | DOSM วันที่ 24 ต.ค. 2023
Dear Benjamin, I'm delighted to hear that you had a wonderful experience at our hotel! We truly appreciate your kind words and positive feedback. It's fantastic to know that you found our location in Quan 1 convenient, allowing you to explore the area easily on foot.Our rooftop pool is indeed a popular spot, and we're thrilled to hear that you enjoyed our delicious chicken pieces and cocktails while taking in the stunning views. We always strive to make our guests' stay as enjoyable as possible, and it's comments like yours that motivate us to continue providing top-notch service.Thank you for choosing our hotel, and we hope to have the pleasure of hosting you again on your future visits to Quan 1. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. Safe travelsBest Regards
6/10 พอใช้
elma
เดินทางกับครอบครัว
25 ก.ย. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
clean, welcoming staff, very limited breakfast for vegeterians, good coffee. trip recomended by
the hotel was highly payed desaster with a very poor guide sleaping most of the trip; however, hotel roof top pool was good to conclude the day.
elma
เข้าพัก 6 คืน, กันยายน 2023
การตอบกลับจาก Cao Lan Ms | DOSM วันที่ 25 ก.ย. 2023
Dear Ms Elma, We are delighted that you have reviewed our hotel as 'clean' and our staff as 'welcoming.' This is truly a source of pride for us, and we consistently strive to ensure that all our guests have an enjoyable and comfortable experience at our hotel.Regarding the limited vegetarian breakfast, we apologize for this limitation. We are continually working to improve and cater to the diverse needs of our customers, and your feedback will assist us in doing so.Lastly, we are pleased that you found satisfaction in our rooftop pool. We hope it helped you conclude your day in a relaxing manner. We are always ready to ensure you have the best experience at our hotel and look forward to serving you again in the future. Best regards
2/10 แย่มาก
DAE YEON
23 ก.ย. 2023
DAE YEON
เข้าพัก 6 คืน, กันยายน 2023
การตอบกลับจาก Hotel team วันที่ 25 ก.ย. 2023
Dear DAE YEON, Thank you so much for posting your review here and for your business
10/10 ดีเลิศ
Duc Hai
20 ก.ย. 2023
Duc Hai
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Cao Lan Ms | DOSM วันที่ 23 ก.ย. 2023
Dear Mr Hai, First of all, we would like to say thank you for choosing our hotel as your accommodation when you visit Sai Gon We are very thrilled to be rated at the highest score as everything is perfect and has met your expectations! We and the associates would be motivated by such a kind rating from you and we will keep moving forwards to make all guests satisfied.Thank you and have a great day
staff great good breakfast options, clean and quiet
Mark
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Cao Lan Ms | DOSM วันที่ 23 ก.ย. 2023
Dear Mr Mark, Thank you for taking the time to write a review about your stay at Northern Saigon Hotel. We are very glad to hear such nice words about our hotel ,and breakfast. It will be a real pleasure for us to host you in our hotel again. With kind regards
The staff are great and organised an early morning check in , great breakfast selection
Mark
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Cao Lan Ms | DOSM วันที่ 19 ก.ย. 2023
Dear Mr Mark, We're delighted to hear that you had such a positive experience during your stay with us! Our team takes pride in providing excellent service and ensuring our guests have a comfortable stay. We're glad we could accommodate your early morning check-in, and it's fantastic to hear that you enjoyed our breakfast selection. We hope to have the pleasure of hosting you again in the future. If you have any more feedback or need assistance with anything else, please don't hesitate to let us know. Thank you for choosing our establishment!Warmest regards
การตอบกลับจาก Cao Lan Ms | DOSM วันที่ 14 ก.ย. 2023
Dear Christian, Thank you so much for posting your review here and for your business. Truly appreciate your nice review and score. We are delighted to be one of the best hotels you have stayed in. Thank you for your compliments. Of course, we look forward to your visit once again. Kind regards
Clean and nice! Located at a good location, walkable to Japanese street and some nice cafes
MIN JIA
การตอบกลับจาก Cao Lan Ms | DOSM วันที่ 4 ก.ย. 2023
Dear Min Jia San, Thank you so much for your patronage and recognition of our value. I and my colleague appreciate your kind words and recommendation. We endeavor to offer a positive experience for all of our guests. It is gratifying to know when this happens. I hope we get to see you again in the near future. Kind regards
The staff was excellentl in checking us in and getting us up to our rooms. Room was clean snd orderly
Cynthia
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Cao Lan Ms | DOSM วันที่ 18 ส.ค. 2023
Dear Cynthia, Thank you for taking the time to write a review about your stay at Northern Saigon Hotel and for your warm recommendation. We are very glad to hear such nice words about the hotel staff, which strives to create a service experience for our guests that is lasting. It will be a real pleasure for us to host you in our hotel again. With kind regards
6/10 พอใช้
Hyunjoo
เดินทางเพื่อธุรกิจ
10 ส.ค. 2023
ไม่ชื่นชอบ: ความสะอาด
Hyunjoo
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก Cao Lan Ms | DOSM วันที่ 11 ส.ค. 2023
Dear Hyunjoo, Thank you so much for posting your review here and for your business. Truly appreciate your nice review and score. We are delighted to be one of the best hotels you have stayed in. Thank you for your compliments. Of course, we look forward to your visit once again. Kind regards
2/10 แย่มาก
Daniel
5 ส.ค. 2023
ชื่นชอบ: ความสะอาด
I accidentally doubleboo
Daniel
เข้าพัก 4 คืน, สิงหาคม 2023
การตอบกลับจาก Hotel team วันที่ 7 ส.ค. 2023
Dear Daniel, Thank you so much for posting your review here and for your business. Best regards
การตอบกลับจาก Cao Lan Ms | DOSM วันที่ 30 ก.ค. 2023
Dear Guest First of all, we would like to say thank you for choosing our hotel as your accommodation when you visit Sai Gon We are very thrilled to be rated at the highest score as everything is perfect and has met your expectations! We and the associates would be motivated by such a kind rating from you and we will keep moving forwards to make all guests satisfied.Thank you and have a great day
6/10 พอใช้
TAKESHI
17 ก.ค. 2023
TAKESHI
เข้าพัก 2 คืน, กรกฎาคม 2023
การตอบกลับจาก Hotel team วันที่ 7 ส.ค. 2023
Dear Mr Takeshi, Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards
10/10 ดีเลิศ
Morten
7 ก.ค. 2023
Morten
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Cao Lan Ms | DOSM วันที่ 8 ก.ค. 2023
Dear Morten, Truly appreciate your nice review and score. We are delighted to be one of the best hotels you have stayed in. Thank you for your compliments. Of course, we look forward to your visit once again. Kind regards
8/10 ดี
ผู้เข้าพักจริง
23 มิ.ย. 2023
ผู้เข้าพักจริง
เข้าพัก 3 คืน, มิถุนายน 2023
การตอบกลับจาก Cao Lan Ms | DOSM วันที่ 27 มิ.ย. 2023
Dear Guest. Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards