We are appreciated of your services, nice location, good staff, stylish decoration and good food of M Hotel Saigon.
We’re planing to stay here again soon.
Thank you and mostly love Ho Chi Minh city.
Cheers!!!
ผู้เข้าพักจริง
เข้าพัก 1 คืน, เมษายน 2019
การตอบกลับจาก Reservation Agent, M Hotel Saigon วันที่ 11 เม.ย. 2019
Dear "Friend of M Hotel Saigon" ( Please allow me to call that because your comment is anonymous )
Thank you for choosing us and trusting our people. We would love to have you back and have many other great experiences with M Hotel Saigon.
We look forward to welcoming you back in the near future!
Have a wonderful day,
Dear Joseph,We do thank you for sharing your wonderful feedback with us.It is our pleasure to know that you had a fantastic stay by our prime location especially our staffs' care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.Looking forward to welcoming you back soon for more unforgettable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
Dear Garrett,We do thank you for your wonderful feedback with us.It is our pleasure to know that you had a fantastic stay by our level of care and attention especially great location.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.We are looking forward to welcoming you back soon for another perfect experience.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
Dear Shireen,We do thank you for your wonderful experience with us.It is our pleasure to know that you had a fantastic stay by our staffs' care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.We are looking forward to welcoming you back for creating more wow moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
Dear Hafiza,We do thank you for your wonderful feedback with us.It is our pleasure to know that you had a fantastic stay by our level of care and attention especially our great location.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.We are looking forward to welcoming you back for another nice experience.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
Dear Partho,We do thank you for your wonderful feedback with us.It is our pleasure to know that you had a fantastic stay by our prime location especially delicious breakfast as well.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.We are looking forward to welcoming you back for another nice experience.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
One of the best area in Ho Chi Minh City. Close to everything. Food is just opposite of the street
Lai Kit
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก Nancy Nguyen วันที่ 19 เม.ย. 2024
Dear Lai Kit,We do thank you for your wonderful feedback with us.It is our pleasure to know that you had a fantastic stay by our prime location.We are looking forward to welcoming you back for another 100% perfect experience.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
Dear Nicholas,We do thank you for your wonderful review with an amazing score.It is our pleasure to know that you had a fantastic stay by our level of care and attention especially our polite and helpful staffs.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.We are looking forward to welcoming you back soon for more memorable moments in your next visit.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
Dear Louie,We do thank you for your wonderful feedback with a 5-star rating.It is our pleasure to know that you had a fantastic stay by our great location especially our awesome care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.We are looking forward to welcoming you back soon in your next visit.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
Dear Motomori,We do thank you for your wonderful experience with highest rating.It is our pleasure to know that you had a fantastic stay by our level of care and attention as always.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.Highly appreciate for your continuous support, it means the world to us.We are looking forward to welcoming you back for more memorable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
Location was great, next to Saigon Centre (mall) and walking distance to shopping areas within district 1. However, opposite hotel was quite a number of nightspots and the noise will filter through to the room, especially on weekends up to wee hours of the morning. Sound insulation of the hotel was poor.
Dear Hock Boon,We do thank you for sharing your valuable feedback with us.It is our pleasure to know that you were satisfied with our prime location.Due to the noise outside and sound insulation, we also did take further proper action accordingly for the future plan improvement.Please accept our sincere apology for any inconvenience caused to you during your recent stay.We are looking forward to welcoming you back soon for creating another perfect experience in your next trip.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
Dear Motomori,We do thank you for sharing your wonderful experience with us.It is our pleasure to know that you had a fantastic stay by our level of care and attention especially for our good equipment as well.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.We are looking forward to welcoming you back soon for another memorable experience.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
The hotel facility, the staff and location were all incredible. Beyond my expectations and I highly recommend this location - this was a luxurious experience.
Dear Tyler,We do thank you for sharing your luxurious experience with a highest rating.It is our pleasure to know that you had a fantastic stay by our prime location and our level of care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.Highly appreciate for your continuous support and recommendation, it means the world to us.We are looking forward to welcoming you back soon for more memorable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
Dear Suyeol,We do thank you for your wonderful feedback with a highest rating.It is our pleasure to know that you had a fantastic stay by our level of care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.We are looking forward to welcoming you back for more memorable moments in your next visit.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
Dear Oanh,We do thank you for taking the time to share your valuable feedback with us.It is our regret to know that we were not satisfied with our service during your recent stay. Again, please accept our sincere apology for any inconvenience that may cause to you.It would not make it up for your past experience, so we do hope a chance to be served you better in the near future and demonstrate our commitment in excellent service. Sincerely, Nancy Nguyen (Ms) Front Office Manager MHSG
Dear Paolo,We do thank you for sharing your wonderful feedback with us.We are super excited to know that you had a fantastic stay by our level of care and attention.Your positive review inspires us to continue delivering excellent service as always to exceed our guest expectation.Highly appreciate for your continuous support, it means the world to us.We are looking forward to welcoming you back soon for more memorable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
Dear Teo,We do thank you for sharing your wonderful feedback with us.It is our pleasure to know that you had a fantastic stay by our level of care and attention.You keep us guessing and being more curious about the rating that not meet your 100% expectation.We are looking forward to welcoming you back soon for another perfect experience in your next visit.Sincerely,Nancy Nguyen (Ms)Front Office Manager HMSG
Dear John,We do thank you for sharing your wonderful feedback with us.It is our pleasure to know that you had a fantastic stay by our level of care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.Looking forward to welcoming you back for more unforgettable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
Dear Ilangoh,We do thank you for sharing your wonderful feedback with us.It is our pleasure to know that you had a fantastic stay by our level of care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.Your continuous support highly means the world to us.We are looking forward to welcoming you back soon for more unforgettable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
Dear Simone,We thank you for taking the time to share your valuable experience with us.We are really happy to know that you were satisfied with our level of care and attention.You keep us guessing and being more curious about the rating that not meet your 100% expectation.We are looking forward to welcoming you back soon for a perfect experience in your next visit.Sincerely,Nancy Nguyen (Ms)Front Office Manager HMSG
Dear Wen Pang,We do thank you for your wonderful feedback with an amazing score.It is our pleasure to know that you had a fantastic stay by our level of care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.We are looking forward to welcoming you back for more memorable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
The staff here are amazing. Always helpful and smiling. You cannot best this location (is so central that everything is a walk away). The room on point too. Breakfast was nice. I don't eat pork so I requested they clean the frying pan and utensils, they were happy to oblige. Made my stay great. Thank you.
Dear Naveed,We do thank you for your wonderful feedback with a 5-star rating.It is our pleasure to know that you had a fantastic stay by our prime location especially our staffs' care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.We are looking forward to welcoming you back soon for more memorable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
Dear Emilia,We do thank you for taking the time to share your valuable feedback with us.It is our regret to know that you were not satisfied with our level of care and attention during your recent stay.You keep us guessing and being more curious about the rating that not meet your 100% expectation.We are looking forward to welcoming you back soon for a perfect experience in your next visit.Sincerely,Nancy Nguyen (Ms)Front Office Manager HMSG
Dear Charmaine,We do thank you for taking the time to share your valuable feedback with us.It is our regret to know that you were not satisfied with our service during your recent stay.Actually, the hotel is located in the vibrant city, so there are a lot of foods, drinks and many interesting outside activities for you to try a new experience. We also do take action plan for further service finishing in this year.It would not make it up for your past experience, so we do hope a chance to be served you better in the near future and demonstrate our commitment in excellent service. Again, thank you for your support our hotel so far. Sincerely, Nancy Nguyen (Ms) Front Office Manager MHSG
Dear Jeff Mikki,We do thank you for sharing your valuable feedback with us.We are happy to know that you were satisfied with our perfect location.Regarding the unexpected treatment for VIP benefits, we were regretful for not meeting your satisfaction due to the fully-booked occupancy in high season.All what we can offer for our valued guest is 20% Off on Food and Beverage and early check-in or late check-out subjected to our hotel availability.Hope to your sympathy and understanding in this recent stay.Looking forward to welcoming you back soon in the next visit with much more memorable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
Dear Cheng Yam,We do thank you for sharing your valuable feedback with us.It is our pleasure to know that you were satisfied with our level of care and attention.Regarding the bit small room, we kindly recommend you to make a reservation for the rest of our hotel room types. Surely you can get a new, nice experience in your next comfortable stay as your expectation.Looking forward to welcoming you back soon for creating another memorable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
Dear Sir/ Madame,We do thank you for your wonderful feedback with a maximum score.It is our pleasure to know that you had a fantastic stay by our level of care and attention and hotel location.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.Highly appreciate for your continuous support, it means the world to us.We are looking forward to welcoming you back for more memorable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
Dear Seiichiro,We thank you for taking the time to share your experience with us.We always strive to deliver a memorable stay for our guests but unfortunately we were unable to meet your expectations in your recent stay.You keep us guessing and being more curious about the rating that not meet your 100% expectation.Looking forward to welcoming you back soon for a perfect experience in your next visit.Sincerely,Nancy Nguyen (Ms)Front Office Manager HMSG
Dear Giao Linh,We do thank you for sharing your wonderful feedback with us.It is our pleasure to know that you had a fantastic stay by our level of care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.Looking forward to welcoming you back for more unforgettable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
Dear Hong Oanh,We do thank you for sharing your wonderful feedback with us.It is our pleasure to know that you had a fantastic stay by our level of care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.Looking forward to welcoming you back soon for more unforgettable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
We were supposed to spend two nights at this lovely hotel to conclude our honeymoon in Vietnam, but Visa issues delayed our arrival and we were only able to enjoy one night. A lovely surprise awaited us, the hotel staff had decorated our room in celebration!
Dear Wendy,We do thank you for sharing your wonderful feedback with us.It is our pleasure to know that you had a fantastic stay by our level of care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.Your short journey turned into a delightful one and we are honored to have been a part of it.Looking forward to welcoming you back for more unforgettable moments.Sincerely,Nancy Nguyen (Ms)
Modern, clean and spacious rooms. Staff were attentive, responsive and professional. Located in District 1 and walkable to many sights. Abundance of food options. It can get a little noisy at night. Bunny bar and Snug Pub located across the street are not family friendly. We used this hotel as a base for day trips to Vung Tau and the Mekong Delta. Received a free upgrade for one night. I would stay here again, but request a quiet room.
Dear Edlyn,We do thank you for sharing your wonderful feedback with us.We are super excited to know that you had a fantastic stay. Your positive review inspires us to continue delivering excellent service as always to exceed our guest expectation.Highly appreciate for your continuous support, it means the world to us.We are looking forward to welcoming you back soon and truly try to arrange a quiet room as your request in the next visit. Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
Dear Oscar,We thank you for sharing your valuable feedback with us.You keep us guessing and being more curious about the rating that not meet your 100% expectation.We do hope a chance to be served you better for a perfect experience in your next visit.Sincerely,Nancy Nguyen (Ms)Front Office Manager HMSG
The noise from the night clubs close by are too high and you can hear the bass until 5AM every day. Not just weekends. Also the walls and doors are so thin you can hear your neighbors and people talking on the hallway very easily.
The sun will also go through the poorly made curtains to reach the bed from 6AM.
All in all it is hard to get a good night sleep here.
It is located nicely in the center though and the service from the staff is very good. Breakfast is so-so.
Dear Soren,We thank you for sharing your valued feedback with us.We are really happy to know that you were satisfied with our level of care and attention.Regarding the noise inside and outside the hotel, we did take further proper action accordingly for the future plan improvement.Please accept our sincere apology for any inconvenience caused to you during your recent stay.Looking forward to welcoming you back soon in the near future.Sincerely,Nancy Nguyen (Ms)Front Office Manager HMSG
Very comfortable and clean rooms. Staff were excellent.
Lots of dining options within walking distance.
The room lacked a wardrobe for hanging my clothes, and it can be noisy at night due to the pubs and bars nearby.
Dear Yat Meng,We thank you for sharing your nice experience with us.We are really happy to know that you were satisfied with our staffs, room cleanliness and comfortability especially for prime location.Regarding your constructive opinion, we did take further proper action accordingly to the relevant department for the future plan improvement.Please accept our sincere apology for any inconvenience caused to you during your recent stay.Looking forward to welcoming you back soon in the near future.Sincerely,Nancy Nguyen (Ms)Front Office Manager HMSG
Hotel location is good but the sound proof in the room is bad. The window is not sound insulation that can't prevent the rowdy sound at night where the location is on the commercial street.
Dear Henry,We do thank you for taking the time to share your experience with us.We feel really regretful to know that you had not an enjoyable stay due to the noise insulation.Deeply understanding for this unexpected issue, we did take further proper action accordingly for the future plan to improve our quality of service and facilities.Please accept our sincere apology for any inconvenience caused to you during your recent stay.Looking forward to welcoming you back soon in the near future.Sincerely,Nancy Nguyen (Ms)Front Office Manager HMSG
6/10 พอใช้
Simon
เดินทางกับคู่รัก
7 ธ.ค. 2023
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
This property is average, for the same money are better places to stay, the place is not bad but nothing wow and the staff is judgmental, they think I don’t understand Vietnamese and called me “uncle” when they saw my date of birth, the room bathroom and shower are not separate and feels like a box, I didn’t receive any of my perks for being gold memeber, good was only for one night
Dear Simon,We do thank you for taking the time to share your valuable feedback with us.It is our regret to know that you were not satisfied with our level of care and attention especially for the bathroom design.Actually, we always try our best to meet our guest expectation, unluckily we can do nothing more as your request due to fully-booked occupancy.It would not make it up for your past experience, so we do hope a chance to be served you better in the near future.One again, thank you for your support our hotel so far. Sincerely, Nancy Nguyen (Ms) Front Office Manager MHSG
I had a wonderful time at this hotel. The staff were friendly and helpful, the room was clean and comfortable, and the location was convenient. I would definitely recommend this hotel to anyone looking for a great place to stay in Ho Chi Minh City.
This hotel exceeded my expectations. The service was excellent, the amenities were superb, and the food was delicious. The hotel was also close to many attractions and shopping areas. I enjoyed every moment of my stay and I can’t wait to come back again.
This hotel was amazing. The atmosphere was cozy and relaxing, the facilities were modern and well-maintained, and the views were stunning. The hotel staff went above and beyond to make me feel welcome and comfortable. This hotel was the highlight of my trip and I highly recommend it.
Dear Gene,We do thank you for your wonderful feedback with an impressive rating.It is our pleasure to know that you had a fantastic stay by our level of care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.Highly appreciate for your continuous support and recommendation, it means the world to us.We are looking forward to welcoming you back for another memorable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
Dear Seechet,We do thank you for your wonderful feedback with a highest rating.It is our pleasure to know that you had a fantastic stay by our level of care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.We are looking forward to welcoming you back for more memorable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
Dear Myle,We do thank you for sharing your wonderful feedback with us.It is our pleasure to know that you had a fantastic stay by our level of care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.Looking forward to welcoming you back for more unforgettable moments.Sincerely,Nancy Nguyen (Ms)
Dear Evan,We do thank you for your wonderful feedback with a highest rating.It is our pleasure to know that you had a fantastic stay by our level of care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.We are looking forward to welcoming you back for more memorable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
Dear Danica,We do thank you for your wonderful feedback with a 5-star rating.It is our pleasure to know that you had a fantastic stay by our level of care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.We are looking forward to welcoming you back for more memorable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
The good:
1. Location is good. Can walk to most of the mall, restaurants, and attractions
2. Staff friendly
The bad:
1.Lack of facilities
2. Gym room is totally different with the photo
3. Hotel breakfast need to improve on the variety
Dear Wang,We do thank you for taking the time to share your valuable feedback with us.It is our regret to know that you were not satisfied with our facilities, gym and breakfast.Our team always strive to deliver the best experience to our guests but unfortunately we has failed to meet your expectation this time. We do take your constructive feedback seriously for the proper solution accordingly to improve our service in the future.One again, thank you for your support our hotel so far.Looking forward to welcoming you back soon in the next visit.Sincerely, Nancy Nguyen (Ms) Front Office Manager MHSG
The stay was great at this hotel. One of the very few hotels I stayed during my trip that actually recognized and honored Expedia/Hotels.com member level perks, which included but not limited early check in and free room upgrades. It definitely made my stay extra pleasant.
Dear Sir/ Madame,We do thank you for sharing your wonderful feedback with us.We are super excited to know that you had a fantastic stay. Your positive review inspires us to continue delivering excellent service as always to exceed our guests expectation.Highly appreciate for your continuous support, it means the world to us.We are looking forward to welcoming you back soon for more memorable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
Dear Sir/ Madame,We do thank you for sharing an awesome review with us.It is our pleasure to know that you had a wonderful stay especially for our perfect location and outstanding service meeting your expectation.Regarding the bathroom design, we also did take further proper action accordingly for the future plan improvement.Please accept our sincere apology for any inconvenience caused to you during your recent stay.Looking forward to welcoming you back soon for another wow moment in your next trip.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
Dear Binh,We do thank you for your wonderful feedback with us.It is our pleasure to know that you had a fantastic stay by our level of care and attention.Our team takes great pride in delivering an outstanding service to exceed our guests’ expectation.We are looking forward to welcoming you back for more memorable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG