person have a good relationship and services miind. I'm very impressed. I'll come back for sure.
putita (poupee)
เข้าพัก 3 คืน, กรกฎาคม 2017
การตอบกลับจาก Ms Emma ( Hotel Manager ) วันที่ 24 ส.ค. 2017
Dear Putita !
On behalf of Asian Ruby Center Point Hotel sincerely Thank you for your nice review . It was very encouraging to know that your stay was smooth in every aspect. Undoubtedly your positive feedback will serve as a boost to our motivation and energy . Thank you once again for showing your appreciation on Expedia and we look forward to having you back with us in the nearest future. Thanks with our best regards.
Room wasn’t cleaned well. Leak in bathroom from room above was never fixed. Staff was not accommodating. Room had no view. We requested one in the reservation. They showed us a room on the first floor that was very noisy and made no attempt to upsell us.
Clean and well kept hotel in the middle of town. Within walking distance of everything on our schedule with all the facilities you need for a long weekend in Ho Chi Minh City.. Staff were friendly and helpful. Hotel is compact with basic breakfast on the roof but sufficient.
PajeroDavid
เข้าพัก 3 คืน, ตุลาคม 2019
การตอบกลับจาก Emma Nguyen - Hotel Manager วันที่ 15 พ.ย. 2019
Dear Mr David,
Thank you for your nice feedback . We are thrilled you enjoyed your time with us .
We are thank you for your time and hope to have an opportunity to welcome you back again soon .
Sincerely yours ,
การตอบกลับจาก Emma Nguyen - Hotel Manager วันที่ 15 พ.ย. 2019
Dear Customer,
Thank you for choosing Asian Ruby Center Point as your hotel of choice.
We were very pleased to gain your maximum score in your review. Thank you for your positive comments on our location and facilities alike. We have been trying our best in the hopes of delivering an excellent guest experience and we are now delighted to gain your recognition.
Once again, thank you for your stay and we would love to invite you back with us for next trip soon.
Thank you with kindness regards,
การตอบกลับจาก Emma Nguyen - Hotel Manager วันที่ 15 พ.ย. 2019
Dear Customer,
Thank you for choosing Asian Ruby Center Point as your hotel of choice.
We were very pleased to gain your maximum score in your review. Thank you for your positive comments on our location and facilities alike. We have been trying our best in the hopes of delivering an excellent guest experience and we are now delighted to gain your recognition.
Once again, thank you for your stay and we would love to invite you back with us for next trip soon.
Thank you with kindness regards,
การตอบกลับจาก Emma Nguyen - Manager of ARCP . วันที่ 15 พ.ย. 2019
Dear Customer ,
Thank you for your feedback . We are thrilled you enjoyed your time with us .
We are thank you for your time and hope to have an opportunity to welcome you back again soon .
Yours sincerely ,
การตอบกลับจาก Emma Nguyen - Hotel Manager วันที่ 15 พ.ย. 2019
Dear Customer,
Thank you for taking time to share your feedback to other traveler on Hotels.com.
We were pleased to read that you like the breakfast was very good but were sorry there were some issue about the room.
We hoped that you could contact us directly with your room number or please let us know a little more information what made you were not happy with the room? Because we have not had any record about your problem during time when you were here with us.
Once again, thank you for your stay and we do hope to have a chance to welcome you back with us for next trip soon.
Kindness regards,
always good service no matter how many times staying
TONY
เข้าพัก 1 คืน, กันยายน 2019
การตอบกลับจาก Emma วันที่ 15 พ.ย. 2019
Dear Tony ,
Thank you for your feedback . We are thrilled you enjoyed your time with us .
We are thank you for your time and hope to have an opportunity to welcome you back again soon .
Yours sincerely ,
Emma
Manager of ARCP .
Dear Customer ,
Thank you for your feedback . We are thrilled you enjoyed your time with us .
We are thank you for your time and hope to have an opportunity to welcome you back again soon .
Yours sincerely ,
Emma
Manager of ARCP .
8/10 ดี
ผู้เข้าพักจริง
เดินทางกับคู่รัก
23 ก.ย. 2019
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Great location and value for money we enjoyed the breakfast and found the staff helpful,
ผู้เข้าพักจริง
เข้าพัก 3 คืน, กันยายน 2019
การตอบกลับจาก Emma วันที่ 15 พ.ย. 2019
Dear Customer ,
Thank you for your feedback . We are thrilled you enjoyed your time with us .
We are thank you for your time and hope to have an opportunity to welcome you back again soon .
Yours sincerely ,
Emma
Manager of ARCP .
6/10 พอใช้
ผู้เข้าพักจริง
11 ก.ย. 2019
ผู้เข้าพักจริง
เข้าพัก 1 คืน, กันยายน 2019
6/10 พอใช้
TAI YI
26 ส.ค. 2019
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
TAI YI
เข้าพัก 1 คืน, สิงหาคม 2019
การตอบกลับจาก Emma วันที่ 4 ก.ย. 2019
Dear Tai Yi,
Thank you for choosing Asian Ruby Center Point as your hotel of choice.
Thank you for taking time to review us on Hotels.com.
Kindness regards,
Emma Nguyen
Hotel Manager
6/10 พอใช้
osm, UAE
24 ส.ค. 2019
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Easy to hear sound and voice of naibour rooms.
osm
เข้าพัก 3 คืน, สิงหาคม 2019
การตอบกลับจาก Emma วันที่ 24 ส.ค. 2019
Dear Customer,
Thank you for choosing Asian Ruby Center Point as your hotel of choice.
We are very sorry for your experience while you were here with us.
We wish we could know your opinion earlier, so that we can have a chance to move you to other room.
Please rest assured that we have addressed this with the team to ensure we improve on this.
Once again, thank you for your stay and we do hope you will consider us for next trip soon.
Kindness regards,
Emma Nguyen
Manager
This place is great! The staff was so friendly and helpful, the breakfast buffet was one of the largest I've seen at a property this size, the bed was incredibly comfortable and had so many pillows, and the bar downstairs is fantastic!
Jennifer
เข้าพัก 4 คืน, กรกฎาคม 2019
การตอบกลับจาก Emma Nguyen - Hotel Manager วันที่ 31 ก.ค. 2019
Dear Jennifer,
Thank you kindly for your nice review on Expedia.
We are thrilled you enjoyed your time with us.
Once again, thank you for your time and we would love to welcome you back with us for next trip soon.
Sincerely yours,
Emma Mrs
Hotel Manager
Dear Guest,
Warmest greeting from Asian Ruby Center Point Hotel ! We thank you kindly for your nice review about our hotel. We strive to provide world class service and are so happy that you felt that while you were here with us. Once again, thank you for taking time to share your great experience on Expedia and we would love to have a chance to welcome you back with us for next trip to Ho Chi Minh City soon.
Kindness regards,
Emma Nguyen
Hotel Manager
8/10 ดี
ผู้เข้าพักจริง
29 มิ.ย. 2019
ผู้เข้าพักจริง
เข้าพัก 3 คืน, มิถุนายน 2019
การตอบกลับจาก Mrs Emma วันที่ 8 ก.ค. 2019
Dear Customer,
Thank you for taking time to review us on Expedia.
We would love to invite you back with us for next trip soon.
Thank you with kindness regards,
Mrs Emma
Manager of Hotel
6/10 พอใช้
Trang The
24 มิ.ย. 2019
ชื่นชอบ: ความสะอาด
just an under average room
although the hotel is in central HCMC but the room is very small for the price. The hotel is old and the wardrobe need to be renovated. Especially the corridor is just narrow enough for a person to go through (imagine if there's a fire, fingers crossed)!!!!
I would not book for another stay!
Trang The
เข้าพัก 1 คืน, มิถุนายน 2019
การตอบกลับจาก Mrs Emma วันที่ 8 ก.ค. 2019
Dear Trang The,
Thank you for taking time to share your experience while you were here with us.
We are continually trying to improve the quality and the variety of hotel's service items what we offer day by day. Once again, thank you for your stay at Asian Ruby Center Point.
Kindness regards,
Mrs Emma
Manager of Hotel
6/10 พอใช้
IKUE
2 มิ.ย. 2019
普通です。値段相応。
何もかも普通です。
値段の割に立地は良いのかもしれないです。
IKUE
เข้าพัก 1 คืน, พฤษภาคม 2019
การตอบกลับจาก Mrs Emma วันที่ 7 มิ.ย. 2019
Dear Ikue,
Thank you for taking time to share your experience on Expedia.
We were pleased to read that you liked the central location of the hotel. We are continually trying to improve the quality and the variety of hotel's service items what we offer day by day. Once again, we thank you for your stay at Asian Ruby Center Point, and we do hope you will consider us for next business trip.
Kindness regards,
Mrs Emma
Manager of Hotel
8/10 ดี
ผู้เข้าพักจริง
20 พ.ค. 2019
ผู้เข้าพักจริง
เข้าพัก 3 คืน, พฤษภาคม 2019
การตอบกลับจาก Mrs Emma วันที่ 7 มิ.ย. 2019
Dear Customer,
Thank you for choosing Asian Ruby Center Point as your hotel of choice.
We would love to invite you back with us for next trip soon.
Thank you with kindness regards,
Mrs Emma
Manager of Hotel
Dear Customer,
Thank you for taking time to review us on Hotels.com.
We strive to provide world class service and are so happy that you felt like that.
Once again, thank you for your stay and we do hơp to have a chance to welcome you back with us for next trip soon.
Sincerely yours,
Mrs Emma
Manager of Hotel
Greetings, Customer!
Thank you kindly for your great review on Expedia.
We are thrilled you enjoyed your time with us.
Once again, thank you for you time and we would love to invite you back with us for next trip soon.
Sincerely yours,
Mrs Emma
Manager of Hotel
Dear Pascal,
Thank you for taking time to share your feedback on Expedia. We are very sorry about your experience. We wish we could know your opinion earlier, so that we can have a chance to check it and make up our mistake. Please rest assured that we have addressed this with the Housekeeping Management Team to ensure we improve on this.
Thank you with our best regards,
Mrs Emma
Manager of Hotel
Greetings, Customer!
Thank you for your nice review on Expedia/Hotels.com.
We were pleased to read that you liked the central location of the hotel, as well as breakfast was delicious.
We are continually trying to improve the quality and the variety of food items what we offer day by day.
Once again, thank you for your stay and we would love to invite you back with us for next business trip.
Sincerely yours,
Mrs Emma
Manager of Hotel
Dear Claude,
Thank you for your kind words about our hotel.
We are thrilled you enjoyed your time with us. We are continually trying to provide world class service and we are happy that you felt like that. Once again, thank you for your time and we would love to invite you back with us for next business trip soon.
Sincerely yours,
Mrs Emma
Manager of Hotel
6/10 พอใช้
ผู้เข้าพักจริง
เดินทางเพื่อธุรกิจ
1 พ.ค. 2019
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Location is very nice to easily access everywhere I district 1.
ผู้เข้าพักจริง
เข้าพัก 6 คืน, เมษายน 2019
การตอบกลับจาก Mrs Emma วันที่ 7 มิ.ย. 2019
Dear Guest,
Thank you for taking time to share your review on Expedia. We were pleased to read that you liked the central location of the hotel. We are continually trying to improve the quality and the variety of hotel's service items what we offer day by day.
Once again, we thank you for your time and we do hope you will consider us for next trip soon.
Kindness regards,
Mrs Emma
Manager of Hotel
6/10 พอใช้
ผู้เข้าพักจริง
24 เม.ย. 2019
ไม่ชื่นชอบ: พนักงานและบริการ
Everything was ok except for one girl (small girl with long colored hair) in the front desk who was kind of rude and who do not know how to smile, I guess they need to train front desk staff to be nice and have good customer service. Location is good as it is near the tourist attractions. I love that the hotel is environment friendly, the do not give plastic bottled water.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, เมษายน 2019
การตอบกลับจาก Mrs Emma วันที่ 7 มิ.ย. 2019
Dear Guest ,
I would like to thank you for choosing Asian Ruby Center Point as your hotel of choice .
Besides that, we are extremely alarmed regarding being trained of receptionist . We take these situations very seriously indeed .
I would appreciate it, if you could contact us directly with your room number, or please tell me more about what happened to you during your stay here , so that we can investigate this immediately . Because we have not had any record about your problem.
I appreciate that we cannot get it right all of the time but would hope that when we make a mistake , we really try to rectify it during the guest stay to ensure that they leaves us feeling happy and relaxed . Please rest assured that we have addressed this with the team to ensure that we improve on this .
Thank you once again for your staying at our hotel and we hope that you will consider us for your next business trip .
Kind regards,
Mrs Emma
Manager of Hotel
Clean facilities...staff friendly....customer service needs improvement...
valerie
เข้าพัก 7 คืน, เมษายน 2019
การตอบกลับจาก Mrs Emma วันที่ 7 มิ.ย. 2019
Greetings, Valerie!
Thank you for taking time to share your experience to other travelers on Expedia.
We are thrilled you enjoyed your time with us.
We thank you kindly for your opinion. Please rest assured that we have addressed this with the team to ensure we improve on this.
Once again, thank you for your time and we would love to invite you back with us for next trip soon.
Sincerely yours,
Mrs Emma
Manager of Hotel
Dear Customer,
We would like to thank you for taking time to review us on Expedia.
We would love to invite you back with us for next trip soon.
Sincerely yours,
Mrs Emma
Manager of Hotel
Dear Customer,
We thank you kindly for taking time to review us on Expedia.
We are thrilled you enjoyed your time with us. Once again, thank you for your time and we would love to invite you back with us for next trip soon.
Warmest regards,
Mrs Emma
Manager of Hotel
Dear Mr Keizo,
We sincerely apologize that your recent stay was not indicative of our high standards here at Asian Ruby Center Point Hotel. We would welcome the opportunity to further discuss your stay, so that we can continue to improve our service as well as reaffirm your faith in our hotel. Please reach out of your convenience.
Warm regards,
Mrs Emma
Manager of Hotel
Great to have booked at the Asian Ruby Center Point. It was entirely satisfying. Everything was just perfect.
Trinidad
เข้าพัก 2 คืน, มีนาคม 2019
การตอบกลับจาก Ms Emma ( Hotel Manager ) วันที่ 4 เม.ย. 2019
Dear Trinidad,
Thank you so much for your kind word about Asian Ruby Center Point Hotel.
We are thrilled you enjoyed your time with us. We would love to invite you back with us for next trip soon.
Thank you with kindness regards,