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"Serviceable but very worn and in need of a refresh."

"Lovely Hotel with restaurant. Breakfast was very nice using good quality ingredients. I particulalry enjoyed the bacon. The restaurant was also very good for meals. Location was convenient for the centre of Stevenage. Staff were helpful and attentive."

"Nice stay, next to the motorway but didn't bother me. Malaysian food was delicious and staff very nice and welcoming."

"Lovely staff and hotel. Stayed in a single room for two nights. Very loud group of people on Saturday night. Walls very thin. They were very loud in the Sunday morning too. Lots of door slamming . I did not say anything to staff. The staff of the hotel were kind and very helpful."

"Room was lovely :) Staff were really nice and helpful . The only downside was it was 33 degrees outside and there was only 1 small fan apart from that we had an amazing weekend"

"The staff was helpful and the food was amazing. The rooms were very small but for one night was okay."

"More food is necessary"

"This is my second time here staff are very friendly and helpful.. The rooms are clean and bright.. Food is very tasty. The hotel is very close to shops and swimming pool"

"Rooms are unkept Staff are very rude and impudent. On one incidence, a receptionist came to my room 516 to bang with loud sound, not knock at the door because she did not check their system that I am not due to check out, because I extended my stay with another 1 day despite having stayed for 2 weeks. I saw and heard other occupant complaining at the reception when I was checking and decided not to involve myself with their breakfast Parking is not applicable to me. My experience has not...

"The property is well located with multi storey car park nearby and the river views very welcoming. Check in late at night was a bit hap hazard, mainly due to process changes but when we really wanted to get to bed it was a bit delayed. The bed was comfy, shower very good and over all very comfortable. "

"Lovely friendly staff always ready to help but property could benefit from some sprucing up!"

"I stayed here 2 nights as I was booking night by night as my husband was in hospital nearby, The room had everything I needed, far more than I expected in a small country inn. Food was delicious and varied. Service was excellent and friendly."

"Room was clean, staff was great, good food from the kitchen nice atmosphere. Would definitely stay here again."